The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Cons mentioned:
Customer service, Freezing, Touchpad
Rated 2 out of 5 stars
waste of money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just awful. Touchpad hardly works (no scrolling), randomly freezes and either restarts or goes into a Windows update, which--despite updating for up to an hour--often fails to actually update anything! Best Buy customer service was rude and uncooperative, still unsure I'll receive a refund.
No, I would not recommend this to a friend
Pros mentioned:
Premium look
Cons mentioned:
No pen input
Rated 5 out of 5 stars
Great device for Professionals
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Premium looking device and works great. No pen input however, it does not heat up as much is built very well.