Customer Ratings & Reviews
- Model:
- DT.B89AA.024
- SKU:
- 6202747
to a friend
- Cons mentioned:Support
Didn't go through setup, and ACER didn't care.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This started taking me through the setup process, but the computer had to re-start. When it did, it did not complete the set up process. It therefore was not set up with a password to enter when I turn the computer on, the time was on a different time zone, etc.... I called ACER, and the rep literally asked, "If it's taking you to the desktop, why do you care?" - I explained that since it had not taken me through the initial set up, many things were not set. He said I could hit F12 when booting, and just set whatever I wanted up manually. I know I can do that, but I had no confidence that everything was set up properly. He invited me to pay $100 for tech support. I returned the computer to Best Buy two hours later.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear BadMotherHusker,
We are sorry you are unhappy with your Acer recertified desktop and we understand this was frustrating for you, and that you returned the product. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
Service@AcerRecertified.com
Best regards,
Acer America
worst buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought the desktop 3 months ago.it ' a always down.no allow to return.you have pay like $50 to ship for repair.the service is really bad. it 's completely a piece of gabbage.i would rather give the rate 0 .
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear samhau
We are sorry you are unhappy with your Acer recertified Aspire desktop. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
Service@AcerRecertified.com
Best regards,
Acer America
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