Customer Ratings & Reviews

Great product. Much better than my 11 year old edition.

Patience is the name of the game!! If you snooze you lose.

I love this version of Photoshop! It is fantastic!

The customer service was great and software works as described

I have to drive all the way back to BB because someone there did not activate something with the serial number…. Should of just did it online

Challenge at first but well worth the time. Will look forward to seeing how this takes me.

The code so I could use the program wopould not work. We tried two of them and neither would work, so I returned the item.

Would not work, returned it and had the store try to upload one for us and it would not work either. Suspect the serial number may have been hacked.

Extremely helpful. Helped me right off and answered all of my questions.

Product was as advertised. It will be very useful

Came as intended; definitely pleased with the purchase.

I purchased this item and took it home and the code said not activated. So I went back to best buy which told me there is nothing they can do contact adobe. I contacted adobe and they said there is nothing they can do to get a refund from your store. Best buy said we don't refund so I'm out a hundred bucks. Best buy does not stand behind the products they sell.

The product wasnt activated when i ordered this online - and i called adobe, best buy, and geek squad multiple times tryjng to figure out how to get it to work. By the time i finally gave up, with the holdays any everything - I mean, yeah - got refunded a month after the fact, but that’s not exactly what i wanted. I’m a photographer. I wanted to use that software on Christmas photo edits, for my test drive. It sucked.

Went to downlod on laptop and said the code that came with the photoshop was corrupted.

Best Buy is clueless in selling software. Twice I purchased this software and they have failed to activate it. I have driven 120 miles in 2 days to fix this issue to no avail. Keep getting redirected to India for assistance, where they tell me so sorry, you will have to return to the store.

Returned it twice! But it was likely my iPad! Geek Squad wanted $50 to install for me! I opted not to do it.

Purchased at Best Buy. I could not install it because of an error. Error said to return to place of purchase. I scheduled an appointment with my Total Tech Support. Agent could not install - Manager could not install it - Best Buy Bridge support could not help with installation either. So I don't know if it's worthwhile or not.

Installation with the store code and license, was a three Trip nightmare to the store, best buy was fantastic on the customer service. Adobe online after several hour of deleting and reinstalling, with pages of instructions, was a headache. I returned it for Paint shop Pro, a user friendly package.

Ordered online, received, & attempted to install. Signed in, entered my code to get my serial number. Got an “Oops! This code doesn’t seem to be active. ………”. Checked with Chico Best Buy twice but they couldn’t make it work either. A second check with them was a shrug of the shoulders & no ideas what went wrong.

I could not install this item following the directions in the package. The Geek Squad could not install it to my laptop either. The purchase amount was refunded. I was able to purchase Photoshop Elements 2024 online and the download and installation went smoothly.