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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Your price for this item is $499.99
The previous price was $549.99

Customer reviews

Rating 4.7 out of 5 stars with 14873 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Rating 4.2 out of 5 stars with 23 reviews

Customers are saying

Customers commend the AirPods Max for its exceptional sound quality, describing it as unmatched. They also appreciate the comfort of the headphones, even during exercise. However, some customers express concerns about the high price and weight of the product. Additionally, a few customers find the volume to be too low and dislike the design of the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 14,873 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great headphones, can’t justify price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound good and the transparency mode is out of this world. Also the ACN is very good and the connectivity between my apple devices are a nice convenience. I just don't think they're worth $500 which is why i’m really debating on returning them. I’m sad but I literally cannot justify this purchase. The bass is alright. I didn’t think I would care much about the bass since I was going to use them for studying, but when I put my AirPod Pros on, the pros beat the bass by 100x. The maxs should have been, at most, $400. I will probably repurchase the second gen when it comes out. I still am not 100% sure on the return but its very likely it will happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Stellar Aipods Max!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the AirPods Max! These headphones have exceeded all my expectations and have become my go-to choice for a premium audio experience. The sound quality is simply outstanding, with a perfect balance of clarity, richness, and depth that brings my music to life. The active noise cancellation feature is a game-changer, as it effortlessly blocks out any external distractions, allowing me to immerse myself fully in my favorite tracks. The soundstage is incredibly wide, making me feel like I'm sitting in the middle of a concert hall, surrounded by every instrument and note. The design and build quality of the AirPods Max are top-notch as well. They are incredibly comfortable to wear, even during extended listening sessions, and the materials used exude a sense of luxury. The controls are intuitive and easy to use, allowing me to adjust the volume, skip tracks, and activate Siri effortlessly. Overall, the AirPods Max has become an integral part of my daily life. Whether I'm relaxing at home or on the go, these headphones deliver an unmatched audio experience that never fails to impress. They are worth every penny for any music enthusiast or audiophile seeking the utmost in sound quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Great Sound, Comfortable Fit: AirPods Max Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Max in Space Gray are fantastic! They have great sound quality, are super comfortable, and the battery lasts a long time. They also look really sleek and cool. Perfect for music and movies!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones! Just bear with nitpicky points

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the expectation surrounding the quality of these headphones was pleasantly met. If you are looking for clear and balanced sound, these fit the bill. They feel solid in your hands (and heavy on the head) but comfortable to wear (at least for me) for a few hours. Noise cancellation is better than my Sony XM4. Digital crown dial and secondary button does the trick to play, pause, and toggle ANC (Sony did spoil me with the tapping of headset to play/pause but it's fine) Spatial audio is mind blowing and the convenience to easily connect to any Apple device - including the Apple TV is how you're rewarded for being a part of their ecosystem. Sony's way to pair only two devices simultaneously comes at a cost of lower bitrate of music. And if paired with an iPhone, when people call me, they tell me I sound great with little background noise. It is a bit of a head scratcher that they don't support the higher quality bitrate of music that Apple Music has in their library. Also, charging by lightning cable instead of USB-C is also a selfish decision on their part but the battery life is great. If you have a really large head, make a hard pass onto something else. If you want skull crushing bass response, go elsewhere. The bra/purse/case to allow it to go into very low power mode is not very attractive in my opinion. Thankfully there are 3rd party cases that now do the same thing and it protects it better when thrown in the backpack for travel. I got these headphone at a great price due to price matching (Amazon), BB rewards cash back, and a gift certificate I got for my b-day. Took the price way down below $300 (and it came included with 2 years of AppleCare). Considering next gen APM should be announced this year, the price of this model should go down and make it even more suitable for purchase. I've used the APM for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Say Yes To These!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I am 69 years old. I narrowed down my headphone purchase to the AirPods Max or the Sony WH-1000XM5. I headed to the store to compare them. I immediately liked how the AirPods felt on my head; cushiony, secure, with wide, comfortable headband that felt undetectable. The Sony XM5 felt too plasticy. The ear pads were too close on my ears. The headband was narrow and bothered my head. I decided on the AirPods which had to be ordered as no blue in stock. I paired them with my iPhone and LG OLED TV. I always have them on because I can understand better with them (think hearing aid). Always use them when I vacuum. Great noise cancellation, almost perfect. Love the music. The case is fine. I charge them when they get low. Be careful when flattening the ear pads as they bang together when putting in and out of case.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Comfort
    Cons mentioned:
    Case

    Rated 5 out of 5 stars

    The quality is superb, both in audio and build.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. The quality is superb, both in audio and build. It fits comfortably on my head. Doesn't feel too heavy on my head. I like the magnetic removal earpieces for cleaning. I love all the features and settings from within my iPhone. I really like how seamlessly I can switch from iPhone to Watch to Apple TV. My Apple TV recognizes that the headphones are out and active and prompts to connect to them automatically. It took some tweaking with the EQ to get the exact sound I want to hear from music. For me personally, I found the treble to be less, and the Treble Boost EQ fixed that. The spatial audio can be weird at times because voices can be drowned out by a lot of the ambience noise or instruments - but that could an issue with that particular show or song as other shows and songs do not have that issue. The case, while very nice in color, is a little lackluster in protection. I bought an aftermarket full case and clear silicone ear protectors from Amazon to keep the aluminum finish from scratching. I'm very happy with them. I feel it's a worthwhile purchase for the amount of money they cost. Purchased AppleCare+ for them as always.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these AirPod Max headphones for my first flight ever because they promised to be noise canceling and have up to 20 hours of listening. My flight was 13 hours long and these headphones lasted the WHOLE way!! I also can’t hear anything with them they are truly noise canceling, they’re amazing!! I have the silver ones and they’re so flexible to decorate anyway you want. I definitely recommend these headphones, they’re so comfortable and my favorite by far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but Awesome for Apple folks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about a year and don't regret a thing. Awesome sound. The reason the case doesn't cover the entire headphone is they really wanted to highlight the fact that there are two separate computing chips in each ear, and the plastic that connects them is totally irrelevant to their operation. It's literally just holding the two "phones" together. It's a little pricey but worth it if you're in the Apple ecosystem and are sensitive to noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    AirPods Max review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good battery life but the best thing to me is the build quality it’s amazing but they are slightly heavier then most headphones but that’s made up for with the quality, I’ve had a couple spotty issues but nothing just resetting them didn’t fix but the bigges negative is the price tag it’s pretty steep but if u can afford to fork out the extra cash I think you’ll be happy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Sound quality

    Rated 5 out of 5 stars

    Go green!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go green! Purchased these as a surprise gift for my college-aged daughter & she is in love with them. The design, fit, noise cancellation & color!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    BEST ANC Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST. Simply stated. I ordered these thinking they wouldn’t match up to Bose, B&O, M&D, and all the other Magnolia products and I was blown away. The hard thing to stomach is the price, but, they performed better than the rest. I’ve tested the Bose 700 series, Sony WH-1000XM4, Sennheiser Momentum, Bang & Olufsen Beoplay H9, Bower $ Wilkins PX7, and the Master & Dynamic MW65. None of them compare in sound quality, overall look, weight, and design. The Sennheiser Momentum headphones had a great bass kick, but that was it. The interchangeability of the AirPods Max really sells me on them as well. Ear paddings are magnetic and easy to replace, clean sleek design where you can add silicone earphone covers for protection. All around great design from Apple that I was not expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Apple AirPod Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the Apple AirPods Max, I'm genuinely impressed by the audio quality. They deliver a rich, immersive experience. The combination of sleek aluminum and plush ear cushions not only looks premium but ensures comfort during extended use. Seamless integration with my Apple devices adds convenience, and the noise cancellation is outstanding. Despite the hefty price tag, the top-notch build, exceptional sound, and intelligent features make the AirPods Max a worthy investment for anyone who values a premium audio experience. I highly recommend it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Unmatched Elegance and Sonic Brilliance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my AirPods Max in space grey! The sleek design complements the premium build quality, providing a luxurious feel. The sound quality is phenomenal, delivering rich bass and crisp highs. The active noise cancellation is top-notch, immersing me in my music or calls. Seamless connectivity and the smart case make it a truly standout product. Worth every penny for a premium audio experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much perfect. They’re comfortable and I love having the option between canceling out all of the noise around me, or transparency so I can stay aware of my surroundings. Bonus points for doubling as ear muffs in the winter, LOL! I usually charge these once a week just to be safe, but they haven’t died on me yet! Best Buy’s refurbished packaging was great. The condition of the headphones were great too of course. 10/10. I prefer Best Buy for my Apple purchases, hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them my dad brought me them for Christmas. I could have them on the lowest volume with the noise cancellation and I can barley hear anything. while with the transparency mode, it feels like I don’t even have the headphones on because it is an very clear sound of the real world. And the music bass is so good, it feels like Im actually next to the artists that I am listening too. One thing though is that definitely 500$ isn’t really a good price for them. I think they should lower it down. But I love them! Got them in pink (Made this review on my dads Best Buy)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Best headphones that look as good as they sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of these headphones. I have so many Apple products, and they never disappoint. The design on these headphones is amazing. The noise cancellation is one of my favorite things. I like how I can easily turn it off with the button on the side. The quality of sound is also great and I would definitely compare it equally to others on the market. The mesh material is also comfortable on my head which is something that’s very important to me as other headphones have given me headaches in the past. The material is also easy to clean which is great if you use these headphones during a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    “AirPods Max: Unveiling Sonic Luxury and Stylish S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max truly redefine the listening experience, effortlessly blending cutting-edge technology with unparalleled comfort. The noise-canceling feature isn’t just exceptional; it’s like having a personal sound sanctuary. It’s as if the world outside vanishes the moment you put them on, allowing you to immerse yourself fully in your favorite music or podcasts without any external distractions. Speaking of comfort, the design is a masterpiece in itself. The memory foam ear cushions delicately mold to your ears, ensuring a snug yet gentle fit that you can wear for hours without any discomfort. The stainless steel frame not only adds a touch of elegance but also provides a lightweight and sturdy feel, making these headphones as durable as they are stylish. And let’s talk about style—these headphones are a fashion statement. The sleek, minimalist design combined with a range of vibrant color options allows you to express your personality while enjoying superior sound quality. Whether you’re at home, commuting, or out and about, the AirPods Max elevate your entire look while delivering an audio experience that’s nothing short of extraordinary. Additionally, the battery life exceeds expectations, providing an impressive duration of uninterrupted music playback. The intuitive controls seamlessly integrated into the ear cups make adjusting volume, skipping tracks, or answering calls effortlessly convenient. Plus, the spatial audio technology creates an immersive, theater-like experience, enveloping you in a 3D audio environment that’s hard to match. In conclusion, the Apple AirPods Max aren’t just headphones; they’re a harmonious blend of innovation, style, and comfort, setting a new standard for what exceptional audio quality and design should be. Whether you’re an audiophile, a fashion enthusiast, or simply someone who⬤

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headphones, stylish and good audio quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with superb audio quality. I got the headphones in blue which looks just as nice in person as it does in pictures. The headphones are a bit heavy, but it does seem to me be made with very good quality materials and seems very durable. The battery life is pretty good but it would be nice if I could turn off the power of the headphones to save more battery. The product arrived in good condition and it was a good deal from bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Airpod Max Best Buy Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable! The AirPod max has good sound quality and It is convenient to bring around The battery last for long time haven't been charged for a week on average usage of an hour every day and it has remaining of 15%! The features on the AirPod max are very helpful and reliable such as the transparency mode and noise cancelling mode.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Unmatched quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market, there is no comparison. I have tried beats and they hurt my ears but these are so comfortable I can sleep in them. I wear them constantly and the noise cancellation is unmatched. I like on Lake Shore Drive in the heart of Chicago and can take walks with nothing but a low hum of noise from the 8 lanes of traffic that fly by me. My favorite thing to do is watch tv on my phone with them on, they have incredible surround sound quality. I know they are expensive but I will only purchase these headphones from here on. Definitely worth your money and investment.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.2 out of 5 stars with 23 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, durability, design and noise isolation. Editors are less positive about portability and usability and have mixed opinions about comfort. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 90/100 = Excellent quality.
  • TechRadarRating, 4 out of 5Olivia Tambini on September 8, 2022

    Apple AirPods Max reviewThe Apple AirPods Max are the perfect headphones for Apple devotees

    Full Review
  • GizmodoCaitlin McGarry on December 30, 2020

    The AirPods Max Are Annoyingly IncredibleHow can headphones sounds this good and be so annoying? Price plays a major role.

    Full Review
  • The VergeRating, 4.3 out of 5Chris Welch on December 16, 2020

    Apple AirPods Max review: luxurious sound for a luxury priceThe build quality is second to none and the noise cancellation is great, but is that enough?

    Full Review
  • Tom's GuideRating, 4 out of 5Kate Kozuch on May 24, 2021

    Apple AirPods Max reviewThe AirPods Max are the premium, noise-cancelling headphones Apple fans have been waiting for, and they don't disappoint. Even if the price is hard to stomach.

    Full Review
  • Digital TrendsCaleb Denison on February 5, 2021

    Apple AirPods Max review: Most fun headphones everApple's first over-ear headphones are top-tier performers in almost every regard, but one critical aspect may be a deal-breaker.

    Full Review
  • Laptop MagRating, 4.5 out of 5Sherri L. Smith on April 3, 2021

    Apple AirPods Max reviewSublime design and sound

    Full Review
  • Tech AdvisorRating, 4 out of 5Lewis Painter on July 22, 2021

    AirPods Max reviewThe AirPods Max sound incredible and feel like a true luxury item, but odd design choices may frustrate potential buyers.

    Full Review
  • Phone ArenaRating, 4.3 out of 5Preslav Kateliev on January 5, 2021

    Apple AirPods Max review: disregard the hypeDo the Apple AirPods Max sound good? Yeah, sure... maybe not as great as one would expect at that price point. Do the extra features make it worth spending $550 on them? Well

    Full Review