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Customer Ratings & Reviews

Your price for this item is $379.99
The previous price was $549.99

Customer reviews

Rating 4.5 out of 5 stars with 818 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Rating 4.2 out of 5 stars with 22 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 818 reviews
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Worth it for a“Open box” for fraction of a price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pristine quality and no scratches or any sign of use on the headphones. To get a discount like this just because it was an “open box” is definitely worth it. And it didn’t smelt anyone did used it before hand. If you thinking about buying max then I wouldn’t look else where. Especially used sites where you can came across not authentic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money, Apple fans.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, these are expensive. What you get for your money is extremely high quality, amazing sound, and seamless integration with all your Apple products. These sound fantastic and immersive. With Apple’s Spatial sound, they can really create an unbelievable audio experience. Noise cancelation was my main reason for buying these. For flights, mowing the lawn, or uninterrupted focus at work; the noise cancelation is incredible. On the other hand, “transparency mode” is phenomenal. When active, you can carry on conversations and hear everything around you as if they are no there at all. The Airpods Max are very comfortable, but like all over-the-head designs, time is the enemy. After a long time, they all start to hurt the top of my head. These do not fold up much, so you’ll need ample space in your bag or backpack if you intend to travel with them. My only gripe is the button placement. Nearly every time I adjust the headphones while putting them on or taking them off, I manage to hit one or both buttons. However, that is a very small complaint for an otherwise amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely worth the price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is obsessed with these headphones. He doesn’t leave the house without them. Yes, they are a bit pricey but the quality is there, the sound is amazing and they’re comfortable on his ears. Other sets have caused headaches for him but these have yet to do that and we’ve had them for months now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible. The build quality is great and although to hold it feels heavy, its not heavy on the head and very comfortable on the ears. Will get my wife a pair for her birthday for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i think one of the best apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max redefine premium audio. With impeccable sound quality, adaptive EQ, and active noise cancellation, they deliver an immersive audio experience. The sleek design, comfortable fit, and intuitive controls make them a luxurious yet practical choice. AirPods Max: where style meets superior sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came in great condition. Works perfectly and links to iPhone out of the box. Sound quality is also great, giving a flat and neutral sound. The downside is it’s pretty heavy, making it cumbersome for long sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Such a good experience.Looks new,no scratch and fairly easy to use.great quality. I am so in love and it oozes quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek with Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had the silver headphones that we purchased as new. These were purchased as refurbished for my son and have the same quality and are like new. We love the noise cancellation, surround sound and the sleek style.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The market is flooded with headphones all claiming to be the best I took my time on this decision and did not start with The Apple AP Max on my short list Every headjpne reciew was being compared to Apple so i added it yo my top 3 There are headphones with comparable sound but overall for my listening these were the best. The bonus is the noise cancelonibg and comfort None of the other ranked higher

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for Apple Fans and that’s about it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these for abour a year now and I have to say these are the absolute best headphones for people who are part of the Apple ecosystem and have plenty of money to spend. After using these nearly every day while working and traveling I figured my experiences would help other people. Comfort 10/10 I have a big head and these are the only large headphones in this price range that I can wear for hours on end. The noise cancellation is good, it doesn’t feel like my head is so compressed it’s going to explode the way that some others do. The headphone cups are insanely plush, and far more comfortable than anything else I’ve work from Sony or Bose. Comfort and build quality are the highlights of the AirPods Max. Sound Quality 8/10 Atmos support out of the box is amazing, and now that Apple Music supports Atmos that is truly the killer feature, but not all mixes are equal. Poor Atmos mixing for tracks has led me to turn off Atmos, which requires going into settings, this needs to be easier. Additionally fully lossless audio is not available wirelessly, you must use the $30 apple lightning to 3.5mm. Value 6/10 At $550 these headphones should include everything you need. The case is cheap and marrs quickly, and it doesn’t protect the most fragile part of the headphone which is that headband. The mesh is durable but VERY thin, I don’t want it potentially coming in contact with other things I keep in my messenger bag like pens. I ended up buying a full case but that should have been included in the first place. Also replacement ear cups are $70, very steep, though the competition doesn’t offer any replacement. Again Apple does not include the 3.5mm to lighting cable, which is required to plug it in to… well anything else. Obviously I’ve kept these for a year and I love them for me, those omissions are annoying but you can regularly catch these for $100 off now. If you don’t need or want to plug in, and you don’t ever plan on letting your Maxs leave the house (a shame as they’re the best cans for flights in terms of comfort) then you’re set, otherwise you really need to buy a decent case (around $40-$60). These are excellent headphones for a very specific group of people, you have to own at least one Apple product, but you’ll get the most out of them when you you’re at least partially invested in the ecosystem. For all Android owners with no Apple products, don’t waste your time, there are better options at better price points, all the cool Apple stuff like Atmos doesn’t transfer over.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Solid but not worth the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with everyday wear and working out. Audio quality is good and noise cancellation is good as well. Solid headphone but not worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! I use these for traveling, the noise cancellation is great, the sound is crystal clear, they stay charged for long periods of time and connects easily to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Love them already!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant buying the refurbished pair instead of the regular ones but the price was a big consideration when it came to picking one. Im SO glad i went with the refurbished because they are in practically brand-new condition AND were cheaper!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I fly all the time for work and these make my flight so much more enjoyable. I put them on and all the noise disappear! the nest headphones I've ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    New toy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase the headphones are really comfortable and the sound is great. I bought them as is open box inspected by the geek squad. Purchased Apple care for like $65 bucks well worth it for the piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little heavy but great solid sound love them have had them for a year now

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 3 out of 5 stars

    Maybe just shell out extra for new ones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few issues since evidently the previous owner didn't remove Find My on them. They do sound good and they don't look used, but I've had to take them back a couple of times for repairs. I've not had brand new ones, so maybe they have the same issue. So far, Apple has helped out, but I'm thinking they may have to replace them with a new pair if the issue can't be resolved. The price was better, but it would probably be less trouble buying new ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max are still the king of ANC headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the AirPods Max in the past and they are by far my favorite pair of ANC headphones. They sound great, work well with all of your Apple products, and are the most comfortable in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My First AirPod Max.........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product I received was almost like a new Device with a very small amount of usage sign. Sound Quality, Battery Backup everything is like what we expect from a brand new product. On Top of this, I received 6 month brand warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how the headphones feel around my ears and how they kind of suction on them. The active noise cancellation is really good and these headphones are super comfortable on the head part too.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.2 out of 5 stars with 22 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, durability, design and noise isolation. Editors are less positive about portability and usability and have mixed opinions about comfort. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • TechRadarRating, 4 out of 5Olivia Tambini on September 8, 2022

    Apple AirPods Max reviewThe Apple AirPods Max are the perfect headphones for Apple devotees

    Full Review
  • GizmodoCaitlin McGarry on December 30, 2020

    The AirPods Max Are Annoyingly IncredibleHow can headphones sounds this good and be so annoying? Price plays a major role.

    Full Review
  • The VergeRating, 4.3 out of 5Chris Welch on December 16, 2020

    Apple AirPods Max review: luxurious sound for a luxury priceThe build quality is second to none and the noise cancellation is great, but is that enough?

    Full Review
  • Tom's GuideRating, 4 out of 5Kate Kozuch on May 24, 2021

    Apple AirPods Max reviewThe AirPods Max are the premium, noise-cancelling headphones Apple fans have been waiting for, and they don't disappoint. Even if the price is hard to stomach.

    Full Review
  • Digital TrendsCaleb Denison on February 5, 2021

    Apple AirPods Max review: Most fun headphones everApple's first over-ear headphones are top-tier performers in almost every regard, but one critical aspect may be a deal-breaker.

    Full Review
  • Laptop MagRating, 4.5 out of 5Sherri L. Smith on April 3, 2021

    Apple AirPods Max reviewSublime design and sound

    Full Review
  • Tech AdvisorRating, 4 out of 5Lewis Painter on July 22, 2021

    AirPods Max reviewThe AirPods Max sound incredible and feel like a true luxury item, but odd design choices may frustrate potential buyers.

    Full Review
  • Phone ArenaRating, 4.3 out of 5Preslav Kateliev on January 5, 2021

    Apple AirPods Max review: disregard the hypeDo the Apple AirPods Max sound good? Yeah, sure... maybe not as great as one would expect at that price point. Do the extra features make it worth spending $550 on them? Well

    Full Review