Customer Ratings & Reviews

The Camera camera quality is significantly more clear. Could be a good or bad thing tentative on what you use it. They both pick up every pore on my dang face. The camera setting are pretty cool. The battery life is way better. I can use my phone 70% of the day and still have 3/4 battery life… My iphone 11 pro that i upgraded from isn’t as fast, battery life doesn’t compare, camera quality is decent but the 13 Pro has much better quality. My one complaint is the rear facing camera. Not the quality but the fact that i feel it’s not protected because it protrudes probably 2mm past my phone case… they make camera protectors but it knocks the camera quality down. If there’s a piece of dust on one of the lenses, sun light will refract and you’ll see in in your picture… Do what you want with that.

The transition from an iPhone 6 to an iPhone 13 was smooth and easy. I was afraid the iPhone 13 would be too large For my pocket or purse but it fit just fine. I love the camera.

I has worked as expected. I got it mainly because of the cameras. I love the Cinematic video. One complain I have is battery health has gone to 95%. I don’t charge it overnight. I don’t let the battery drain to 0% or charge it all of way to 100%. My wife Iphone 8 which I passed down to her once I upgraded still shows 100% Battery health.

I feel the 12 pro was better. There isn’t any positive in the 13 that 12 didn’t have.

Excellent phone. Excellent Service! Still learning.

Excellent Customer Service. Very Satisfied Buying at Best Buy

While not a huge change from the iPhone 12 Pro/Pro Max series, the iPhone 13 Pro has met our expectations on what a modern flagship smartphone from Apple should be. The 120hz display is extraordinarily nice, clear, smooth and makes the prior 60hz screens feel extremely dated. The battery life is stronger. Time will tell how much better it really ends up being, but so far it meets expectations. The cameras are amazing. While not a huge upgrade from the previous gen for most users, the new cameras do work very well. The improved optical and digital zoom is wonderful and the night mode photography is much improved. After having used it for one full day, I feel that I can say that this is what the 12 Pro series should have been. It has the 120hz screen that rivals the Samsung S21 series and other flagship smartphones. It has a truly stellar camera array with wonderful features that do, in fact, work far better than the iPhone 12 Pro series. It seems to have the battery life the 12 Pro should have had. It has the smaller notch that the entire 12 series should have had. I have no serious complaints thus far, aside from the fact that this should have been called the 12S rather than the 13. It’s not a drastic redesign. It’s not a revolutionary device. However, it is exactly what we wanted the 12 Pro to be in the first place. If you have an iPhone 12 or 12 Pro/Max, this is not a significant enough upgrade, in my opinion. If you have an iPhone 11 Pro/Max, this is a minor upgrade in most ways. If you have an iPhone X, XS/Max, Xr, or iPhone 11, this is a huge upgrade. If you’re clinging to anything older than the aforementioned phones, what are you waiting for? This is what you’ve been waiting for. This checks almost all of the boxes. Attached, you will find a picture of my new iPhone 13 Pro in it’s box, the moment I opened it.

I traded in my iPhone 6s Plus (which was hard because I loved it) for this iPhone 13 pro and because of the huge jump I really was impressed and loved the upgrades to the phones camera, speed, battery life just to name a few. Great phone. If I had to give it a mild negative it would be the weight of it is noticeable. I’m happy I went with the 6.1” pro vs the 6.7” pro max. Same phone but not as heavy.

Jumping from an iPhone 7 to a 13 Pro was a huge difference. Can honestly say this is the best phone I've ever had. The camera is beautiful and battery life has improved sooooo much. It is slightly heavier than my iPhone 7, but that was to be expected since the hardware is much more advanced. Highly suggest for anyone not looking to go with the new the iPhone 14. Save a little money and go with this model.

The display is awesome. The pro camera takes pictures that are detailed even on zoom and show full depth. Easy transfer from old device. Easy to use,stable OS. Fast processor and beyond enough RAM. The build quality is solid and durable. Battery life is unbelievable. I run videos and music a few hours a day and only use about 70 percent battery in 2 days. Pro model gives decent sound. Very good for cell phone. The picture is superb and refresh rate is high, I thin 90-120hz. It shows and does not affect battery as I expected it would. The only cons involve the camera jut out. They are awesome but seem to add a lot of weight. And it can be a little difficult for me to clean between cameras with my large fingers and a cloth. Well worth it though. I got two years of Apple Care, so I am confident in this purchase The cameras are heavier than I am used to, and jut

Absolutely loving the new iPhone 13 Pro. Truly liked my 8 Plus but storage being an issue made the upgrade. First the phone is lightning fast. Face recognition was strange to get used to though it works extremely well even in low light and wearing glasses. The camera is phenomenal! Optical zoom is a great feature and all photos even low light are much improved. Battery life improved too!

Upgraded from an iPhone XR. The old phone still works fine, but I wanted a better camera to use at my sons’ sport events and just to take better photos. The zoom is way better than the X-RAY and does not pixilate so much when zooming. I can also tell that it takes better photos in low light. The screen is also an upgrade. Colors are more vibrant and clearer. The screen also looks larger, but that is because the bezels are smaller. The 5G is fast, but I hardly use it. Cells phone service gets spotty in areas where there’s lots of development plus, LYE always seems fast enough for me anyway. The battery lasts all day long when on LTE. No real downsides. Glad I made the purchase.

Love this phone! APPLE FOR LIFE! NEVER CHANGING DEVICES

My wife loves her phone. It takes great pictures and has good battery life. There is plenty of space for all of her pictures, messages, and music. My only complaint is that it's hard to find a good camera lens protector.

I upgraded from an iPhone 8 and the speed of this phone is so much better. The camera was the major reason I bought this model, and I am impressed by the difference compared to the old phone. It also hold battery power so much better than the old one!

Overpriced almost to a laughable degree, this phone has incredible camera performance, a beautiful bright screen, and better battery life than my 12 Pro. It's an investment but well worth it.

I bought my first iPhone (iPhone 5) in 2012 when it became available on Verizon and have never regretted switching from Android. I don’t buy a new phone every year and I appreciate the fact that Apple provides support for their products for a long time, in contrast to Android phones. I bought the iPhone 13 Pro after using my iPhone X for almost 4 years. I like the slight increase in size with the iPhone 13 Pro and the enhanced camera features are excellent. As expected, the phone was easy to set up and has been working very well. I bought my iPhone 13 Pro immediately when it became available because I wanted to have it for my trip to WDW for the 50th anniversary on October 1 and it did everything I expected it would. I am very happy with my new phone.

Best phone I’ve had yet I love it!! The battery life is outstanding .. camera is amazing .. the size of this phone is perfect and I love that is is made a bit heavier than previous I phones ..

Great phone, does what I need it to do, bought it for the camera and it's amazing!

Works good camera is great fast internet the screen is chrisp