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Customer Ratings & Reviews

Model:
MRT72LL/A
SKU:
5580155
Your price for this item is $749.99

Customer reviews

Rating 4.8 out of 5 stars with 9337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 9,337 reviews
  • Rated 5 out of 5 stars

    Great phone with practicality

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who need a bigger sized phone would love this phone. It does everything that an iPhone X does with a different front camera and screen to be precise. I have used the iPhone X and the iPhone 7 Plus and I really like this phone better than the two. The camera and portrait modes are phenomenal and the screen with true tone display works brilliantly. The battery life is really a boon and can go for a full day without ever having to plug it in. The only downside would be the weight of the phone. The glass makes is super heavy but its adjustable. The phone is a great alternative and has the pracitcality of the home button that is missing on the iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade From the iPhone 6 Plus!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently decided to upgrade from my iPhone 6 Plus to the iPhone 8 Plus (Silver/White Combo, 256GB) as I had no intentions to wait for the iPhone X. This was one of the best decisions I have ever made! I have only had my phone for only a couple of days now but am loving every second with it! The battery life lasts all day, the screen quality/resolution is breathtaking, the wireless charging feature is great and the camera is absolutely amazing! All in all, one of my best purchases to date!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 8+

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this phone for the camera and larger screen size...BUT.. it is really too big for my tiny hands... so something to think about for you gals with small hands... it is also too heavy to stay on my magnetic dash mount, and falls off... my other complaint is probably an apple issue... when I send a text it immediately goes to the white screen where you can make written words,,, and really does not want to change back even when hitting the done button... I find this irritating, since I almost never use that function... and the screen orientation , seems to always want to be horizontal rather than vertical. I know I can lock it, but I like the ability to use both... So much for the negatives... I LOVE the all glass case... no sign of any scratches, and for the first time ever I did not put a screen saver on it... there is of course a case on the back... Love the QR charging capability... bought a stand one, so it is upright beside me at the computer and charging always till full. Have been using iPhones since the very first one, so other than these things, it is an iPhone! works like it should... images are very pretty...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung/Android phone person. I was tired of my phone constantly crashing and getting those “viruses” plus the new update of the galaxy took away ALL the free music I acquired over the years so I was not happy. I already had ITunes and thought well maybe I should try an iPhone. We originally went in to get my husband a computer but I decided to just “look” at the phones while we were there. (Honey blame the associate for taking too long to get your computer) The guys in the phone department were awesome! They had the red iPhone 8 Plus which was the one I wanted and it was on SALE! (My favorite word) It was only 749 for the 256gb so I was all about trying it out. I don’t think I will ever go back to android phones ever again. I love this phone! Apple has always been known to be seamless and everything is wonderfully integrated and beautiful and I couldn’t be happier with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went with an 8+ over X.. glad I did

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been the type to purchase the latest and greatest iPhone. I have had every iPhone since the iPhone 3G. When the X was announced, I was very impressed with the display and technology behind FaceID, however, TouchID was something I was not willing to give up. I tried a Samsung Galaxy S8+ and loved the display and force press home button at the bottom. I returned the device due to the OS and applications were not as well built as with iOS. I chose this 8+ due to having Touch ID, ability to have a home button of some sort, wider aspect ratio, $200 cheaper, easier repairability. This phone has the exact same specs for the exception of the display, FaceID, and OIS on the telephoto lens which I rarely use anyways. Battery life coming from a 7+ is great, although a modest improvement. I can usually get about 8 hours of usage and 24 hours of standby. Video quality seems to be greatly improved, I love 4K 60 FPS and 1080P 240 FPS is amazing! Overall speed and performance is unreal. It's amazing how fast the A11 chip is. I love wireless charging. Picked up some Samsung wireless chargers and I don't think I have plugged the phone in once since i've had it. I will say that I had to put the phone on a scheduled DND since I am unable to lay it on it's face to charge with wireless charging. At night, notifications would illuminate my entire bedroom if I did not schedule DND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 8 plus and LOVE it! Super fast Great screen Others talked about cracking sounds while on the phone mine is clear and sounds great Fantastic pictures Touch ID is awesome for many apps like my online banking. 256 gb storage last iPhone was 64 gb Did I mention super fast? Stereo speakers that can go very high on sound output Have not had any dropped calls to date It is big so going from a iPhone 5 to this takes some getting used to but I really like this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tried and true performer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last November I made the switch. Ever since modern smartphones began around 2007-2008, I'd been an Android fan. I had the original Droid from Motorola, then a couple of follow up Motorola models...I then bought an HTC 8 which I loved, a Samsung Galaxy S7 edge which I loved, with some caveats, then after ten years of Android, I made the switch to iPhone! What made me change? I bought my wife her first smartphone recently; an iPhone 6s. Setting it up for her I immediately noticed the jewel like quality of the device; the hardware. Playing with the phone I also noticed the flawless and seamless operation of the iOS. I was mesmerized. THIS was a great phone. Even though I had a few months left until 2 years was up on my Galaxy S7 edge, I went into Verizon's store and made the switch. It's been almost ten months and the novelty of the iPhone still hasn't worn off. It's simply the best phone I've ever owned. I chose the iPhone 8 4.7 inch screen for it's size. The camera is fabulous and the operating system is so smooth. I own an iPad so it wasn't a total surprise but there are no more Android jutters and flaws. I didn't get the iPhone X because I love the perfection of Apple's fingerprint sensor. I love the home button and to my eye there wasn't a huge difference in display quality, since Apple knows how to make a GREAT LCD screen. I used to like all of the customization available on Android but Apple now has Google Calendar (which I love) and third party swype-type keyboards, which are a must for me. Apple lets the user customize much more than previously. I love getting my iTunes music library on my phone now too. I guess I'm an iPhone fanboy for life now. This iPhone 8 is the very last iPhone of this perfect size and a home button. Rumor has it Apple is working on an under-screen fingerprint sensor for it's 2019 iPhones and I may upgrade to the iPhone 12 then but for now, the iPhone 8 with it's wireless charging, good battery life, smooth operation, great camera and super high quality construction is my best phone ever! You cannot go wrong with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I ever had from android user for 8 yrs.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this phone I had to get use with all the navigating from an android user for 8yrs. I would only hade one or two problem with it compare to android that freezes on me every hour of using it, my apps would crash, at a point where I get annoyed using my android phone. So, I tried to switch to apple and see whats up. I would say Im glad I did try this. I love the camera, the selfie camera not so much, I like the wide angle camera on my previous phone(samsung s6). The system runs really smooth with the A11 bionic chip. I use a lot of apps on my phone for many reasons and this iphone handles it all well. Overall, I think Ill stick with this phone for a little while untill another device comes up that I think worth switching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iPhone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone, I’ve always loved Samsung galaxys and this phone made the switch from android to Apple so easy. First of all the battery life is the best I’ve ever had on any phone and the connection for googling and loading are absolutely amazing. I honestly wasn’t expecting that because I switched providers from Verizon to Sprint but I do think the actual phone plays a part in the quickness. I love the size of the screen and the camera is amazing. It picks up on all the details (even the ones I’d prefer for it not to lol) All is all Is recommend this phone to anyone who is ready to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone/Best Buy Cell Dept!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in upgrading my iPhone and went to Best Buy to explore my options. The Best Buy Tech person listened to my needs and ran comparisons of the 7, 8 and X models where I wound up choosing this 8 Plus phone and am very happy with it so far. The set up and integration to my current cell account was quick and seamless. The transfer of my data to the new phone was quick and painless and the credit I received for the turned in iphone was a big plus. So far I'm very satisfied with the new phone's battery live, screen size, resolution and very fast processor speed. The camera is excellent for both photos as well as video. I would recommend Best Buy if anyone is interested in upgrading their iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone - iPhone 8+

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an advance christmas present for my daughter. If you are not ready to jump the iphone X or 10, this is about $200 cheaper and better alternative in terms of cost. So far, she tells me that the phone's, video, camera, battery life, speed to open files, speed when searching files, is so much faster than her previous iphone 6. So, with that I guess this is a good buy. If you have Directv, there is a promotion with ATT, that if you buy 1 phone, you also get the 2nd one for free. We jumped on this promotion and I got the other phone for my wife. Both are very happy with their phones. Me? still rocking the samsung Note 2 phone. Will wait to get a used Galaxy s8+ soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. Other mobile phones aren’t. Do you need more? I previously had an iPhone 6 Plus for three years. This is a definite improvement in speed and connectivity. I haven’t tried all the new features yet. It’s a noticeably heavier iPhone than the 6 Plus due to 3D Touch mechanism and the glass back panel. New features like 3D Touch and raise to wake reduce the number of times you push buttons. The updated home button (vs the 6) is markedly faster. My only thing I haven’t liked is that the 3D Touch vibration is noticeably weaker than the iPhones without 3D Touch, even turned up to max. Definitely a good upgrade for pre-7 owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Plus model is solid

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an iPhone 6s Plus back in 2015, loved the battery life and feel. Now with the 8 Plus Apple has improved in the Touch ID sensor by making it more responsive with the Taptic engine and the battery life lasts so long. There are days where I can’t use it all. It could easily get 2 days battery life without any issues. The screen is amazing, some of the best calibrated LCD’s in the business. The gold color is not to heavily or too light, but it’s just right in the color tone. I love it. iOS11 is running very well on it and the stereo speakers on the phone are some of the best I’ve heard so far and I test a lot of phones. Also, I purchased a case day one just because I like to protect my investments. This one has a glass back so I don’t want any mishaps. Overall, the phone is beautifully designed and lasts for a long time. No complaints at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 8plus

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features on the camera! I wish there was a guide of how to get the most out of your phone when you switch to a new one! I had some problems setting it up, the light is like a beacon for boats while sweating it up and the process took over a half hour and I switched fro and iPhone 6s w only 16 gbs so there wasn’t much to do. It has updated 3xs already and I’m learning as I go but a tutorial would be great to come w the phone. I am sad that you don’t provide the charging split to charge and have head phones if need be but I guess everything cost money. The water proof feature is nice but I am scared to try it even w a life proof case on. I do have problem w getting reception and late texts messages I am told they sent it previous. And I can be sitting in the same place and have two bars and a minute later I look up and there are four bars and I have Verizon which is prominent in our area... told there isn’t a resolution that just happens sometimes. I hate that they took away the keyboard feature to double click caps lock to keep capital letters going! The lighting is crazy on this I’m sure if a zombie apocalypse happens I can keep them away! Camera is great processing seems slow at times but told that must be cell service so I’m confused which it really is. I love my iPhone either way and wouldn’t ever go back to android. I have a ton of storage now too! With a case it’s hard to hear and sometimes they can’t hear me too but being told that’s the case... maybe we need more volume or a setting that you have a case on it.... hmmm only other thing is the pricing for these is sooooo expensive by now you must have constantly reused some designed parts that shouldn’t cost so much to roll out new ones! I’m glad I won a certificate at Best Buy to pay for most of it! Otherwise I never buy new wait a year and it $3-400 cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Upgrade from 6s

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been operating on the iPhone 6s for a couple of years. It was getting sluggish and the 64GB’s were used up. I looked at the new iPhoneX, but the wait time was not acceptable to me. So I looked at the 8 and 8+. I liked the larger size of the 8+. Some say that it is too large in their hand, but it fit me perfectly. My wife went with the 8 as it was smaller. A week in and I am super pleased with my purchase. And the switch from Verizon was a little painful, but the AT&T buy one get one deal was killer. I did go with the 256GB size which should be ample for my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 plus

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Samsung user, but I upgraded to the IPhone 8 Plus. I find the phone very user friendly even though you are not able to do as much customization to the phone vs a Samsung. I love the FaceTime feature which is mostly why I switched so I’m able to communicate with my college age kids while away from home. The battery lasts quite a long time and I would consider myself a medium user of the phone on a daily basis. I debated between the iPhone 8 and 8 Plus due to screen size from my Samsung and decided to get the 8 plus. These older eyes love the new size! I also was impressed with the fact that Apple care screen fixes would be $29 to fix vs Geek Squad charging a $150 deductible for a Samsung to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Plus model yet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually upgraded to the 8 Plus after saying I was keeping my 7 Plus. However it is a great upgrade even from the 7 Plus. Wireless charging, tru tone display and AWESOME battery life. It’s well worth the upgrade. It’s also much faster. If you have anything before a 7 you definitely wouldn’t be disappointed. I did try the X but did not like the size so I stuck with the Plus models. Best Buy gave me $400 for my 7 Plus in store credit that I put towards my 8 Plus. I cut my monthly payment down to $19. I’m on Verizon and I love it. Happy with my 8 Plus for a couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to iphone8 from iphone5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the iphone5 for about 5 years. Finally, I had to upgrade, and I found a good deal w/ Best Buy. For $400, I was able to obtain this new iphone8 Plus, with 64GB (better than my old 16GB). Apple forces you to have to buy new HW ---- the old apps no longer run on the old iphone5. Go figure.... Anyway, I like this new iphone8 plus because it has larger screen and seems much faster (not to mention I have much more memory to load apps etc). Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh this phone is snappy! Going from the SE to the 8 is pretty nice. Yes there is no plug in for headphones, the 8+ has more features but it comes with earphones with a lightning connector. It even comes with plug in for earphones that will never get used. 5 watt adapter. I think apple could send some more extras but oh well. Typing with one hand kind of sucks but oh wait there’s a feature for that I can have the keyboard on one side. The phone is heavier though. It feels really nice and smooth. I got a bulky case for it. I’m thinking a screen protector and a skin case would feel more comfy. I feel like the phone is more comfy without a case. Set up is a breeze with another apple device. Of course this phone was still on iOS 11 I’m guessing it would’ve been a much more smoother set up on iOS 12. iOS 11 was pain. 12 runs smooth even on my husband’s 5s. I was worried the screen would be just a slight bigger and I might hate it. I think the plus might be a bit too big unless maybe with the right case. Gaming and videos work good for me for this screen size. I was hoping I could set it on the counter and watch it I’m not sure about that. Speakers sound great. The home button is different I’m not sure if it’s good or bad. Overall I like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good Fantastic dual-lens camera shoots better than ever with improved portrait mode. Adds wireless charging. Lightning-fast speed. Starts at 64GB. Best battery life in current iPhone line. The Bad Dated design. Lacks some of the extra iPhone X camera features. Large body makes it hard to hold. The Bottom Line The iPhone 8 Plus is a great phone with a spectacular camera that offers a lot of what iPhone X has under the hood, but in a lot less exciting body.

    I would recommend this to a friend