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Customer Ratings & Reviews

Model:
MT5E2LL/A
SKU:
6009661
Your price for this item is $31.95per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3976 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers find value in the iPhone XS Max 512GB's large screen size, impressive camera, and long battery life. They appreciate the user-friendly interface and secure Face ID feature. However, some users express concerns about its high price, lack of a home button, and substantial weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,976 reviews
  • Rated 5 out of 5 stars

    Best Iphone I owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also been a big fan of iphone. It is definitely a good upgrade from iphone 7plus. I love how it looks. Bigger screen, great camera, and i love the new features. So far I don’t have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone YET!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen, Camera and the face ID feature with the locking and animoji is a lot of fun. you can use a bunch of different and custom animojis while on facetime aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife from the iPhone7 Plus. My wife enjoys the extra battery life, and the huge-normous screen. She is getting used to the features and LOVES the camera. Great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Waiting for the upgrade paid off. The convenience of the Face ID was not clear to me until I got used to it. After that with masks it was apparent every time Face ID wasn’t working as I was wearing a mask against the virus. Similarly, the convenience of the no button design was not apparent until I got used to it—took less than a day. I strongly recommend the XS Max. Sometimes size does matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphoneXS max, perfect on my busy schedule, i dont need my laptop, face recognition is great, very clear big screen, long life battery, very sleek looking,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and the pictures and videos on this phone is amazing. You can definitely tell Apple out some thought into it! I love the size and the beautiful color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I much perfer the gold tone in this model over the past versions. I've enjoyed using different model iphones over the years for both business and personal and iPhone XS Max definitly replaces my need for a tablet. The display is sharp and bright and it give me everything I need in the palm of my hand. Also great battery life and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from iPhone 7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm typically a 2 year phone upgrade person. So when the new XS Max was launched, I was ready to upgrade my 7+. I love the new features of this phone. Face ID has really sold me. I thought it would take me some time to get used to that feature, but honestly I find it far superior to Touch ID. It makes using the larger XS Max model easier and helps allow for one-handed usability. If you're on the fence between the XS and the XS Max like I was - I'd recommend the Max. Having the extra screen real estate is a huge plus. Apple really did a great job with this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6s to the Xs Max, and I love the large screen and the improved camera! Everything just seems faster and better. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I EVER Had!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is incredible. I'm glad to upgrade to this from my older iPhone 6S!! The features, battery life, and storage works perfect for me as a creative and business handling person as well as being comfortable with storing family and friend memories without concern of running out of space. Both front and rear cameras are incredible and the OLED screen is great for viewing everything from photos, movies, art, etc.!! If you don't mind having a super sized powerful phone at your reach with features that you can grow into, this is it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin' It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm super happy with the choice to upgrade from my iPhone 6+ to the iPhone XS Max. I was worried that the size would be too big, but I was so used to the plus size before, going smaller would have been a downgrade. It functions very well, as expected. I wish there was a shortcut to pull the screen down to halfsize like the doubletap of the home button did before on the plus. Just because it's hard to do everything one handed all the time. Otherwise an overall great phone, incredible camera, improved in every aspect and no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6s and it was quite a difference. I thought I would miss the home button but I got used to not having it within the first 30 minutes. The best part about it? THE CAMERA. Holy moly... That was a huge upgrade! I have a very nice SLR camera that I will still use for photography, but this one is awesome for every day photos and could rival many SLR cameras in good light situations. You can even adjust the aperture (afterwards) on portrait mode. So cool. I definitely recommend and am glad I went for the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never ceases to amaze! This phone is fantastic. The camera is better, the battery lasts way longer, and the design is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the screen, from the size, too the display. It is also super fast and has a very long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is what put it over the top for me and was the main reason I purchased it! The screen is just beautiful and big and that’s what I love! Coming from a plus model, I’m use to the big phones and have had one since they first introduced them, so the size doesn’t bother me at all. With it being all screen now it can be a little more challenging to reach certain parts of the screen even with big hands, but Apple still has the reachability feature on these which makes it easier. The phone feels amazing and very high quality. iOS over the last few generations lost that buttery smooth feel it use to have, Apple has definitely changed that with iOS 12. iOS 12 is a big on improvement on all hardware that will run it, but on the Xs and Xs Max with the 4GB of ram it is seemless like it use to be. These aren’t cheap phones , but they’re definitely worth it if you’re in the market for one. If I had one knock it would be that Apple still ships these with the 5w charging brick even though these phones support fast charging. This to me inexcusable for a phone of this price in 2018/19. If you like a big screen, this thing will satisfy all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone X and I got the XS Max. The phone is great. Fast. Camera is definitely awesome. Love the bigger phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good phone. The battery life is great! Excellent pictures. Very fast when loading apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone XS Max, super fast, excellent camera and nice size. I highly recommend to those iphone lovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lot quicker than our iPhone X the screen is perfectly size on the max in the picture is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this phone myself XS, I absolutely fell in love with it. I got the phone on the day it came out... love Best Buy, only place to get my phone from. Bought the phone for my mother, she’s 59 (sorry mom). But she’s able to use it, even Face ID, passwords saved. Took her just over a week, the no button is the only thing that took her so long to learn it. Just from years of doing it. But it’s easy...

    I would recommend this to a friend