Customer Ratings & Reviews

I will start this review with confessing I am a die hard iPhone fan. I have had every every iPhone Apple has made. I love this phone. Although it’s similar to the X this camera is better in my opinion. I’ve always liked lots of memory on my devices. Lots of storage for music, photos and videos. I am glad to have a bigger screen again. Great job IPhone

I love this phone! Large screen display, fast & responsive. Great camera!

Best iPhone yet to date! Thought it would take some time getting used to no home button but it’s been a breeze. The Face ID feature is actually a good thing and most apps all use it now anyways. It’s lighting fast processor and many new fun and cool feature over previous models. The extra large OLED screen on the Max is vibrant with colors that just pop right off the screen.

I love my iPhone; it’s faster,the pictures look better and bigger screen

Best phone out there. Picture is amazing. Fast. Love the large screen

Love this phone. Size is amazing, speed and the camera is the best.

Xs Max is the best iPhone I have used. I had several regular size IPhones before. When it was time for an upgrade I wanted to give large screen a try as other users in my family all have large screen phones and they had good experience so far. I am happy with my purchase. Going from Touch ID to Face ID took less than 10 minutes to learn basics.

Upgraded from my iPhone 6 + of 5 years.. the speed is not much faster and the battery is about the same for me .. the Face ID is a great security feature I was never one to give up my finger print, but my face is out there for everyone anyway.. the screen size is awesome and the 3D Touch is great as well. Still no live tiles but that’s I phone..

Having had almost every iphone released, the XS Max 512 GB is a beast! The phone is fast and I have been impressed with the long battery life. The camera is exceptional and takes better pictures than my older DSLR. I can't brag enough about my decision to upgrade to the XS Max.

This is my third iPhone. Tried Android for a bout a year, but for me the iPhone just is the best. Love the larger screen and so far the battery life is great. It's a little pricey, but the purchase plan from AT&T is interest free and a little easier to tolerate.

With the resale value of the iPhone X being so high this was a no brainer purchase. The iPhone XS Max is the Rolex of phones. The new XS will replace your best camera as well as 4K video and that’s only the start. Apps work with lightning speed and the OLED display makes everything look beautiful. True this is one expensive phone but worth it.

Great phone ,very fast and easy to use. a little expensive.

I upgraded to this phone from an iPhone 8 Plus. I felt this was a big change and was on the verge of returning it for the first few days. My husband convinced me to give it a few days to get used to. I’m glad I listened to him because I absolutely love this phone. The camera on it is excellent! (Better than iPhone 8 Plus)

I bought this to replace my long-time iPhone 5 when it was no longer looking like a viable IOS upgrade candidate, and the volume keys began to stick. I thought the size would really bother me going from a 5 to the XS MAX, but I had bought my wife an XR on the day they arrived to replace her iPhone 4 which wouldn't even support the AppleTV Remote App any longer. After less than a day we both found the size didn't bother us at all, and the signal quality was significantly better than the iPhone 4 or 5 (don't have to go into my office to get or make calls anymore even with only 1 or 2 bars). Also found I don't miss the Home Key even though I thought I would. I don't generally use the camera as I have a pretty good array of both digital and film gear for photography so I can't vouch for it on that front. This is the Space Gray XSMax/512 which I maxed the memory on because I use a lot of business apps and hold a lot of files locally because I don't want company data in iCloud. I've added some apps the iPhone 5 wouldn't support or have capacity for and haven't made a dent yet. I have played around with video and can actually see myself watching a video on a plane - something I could not conceive of doing with the iPhone 5's small screen. Best yet, the larger screen allows viewing more of a long email and even looking at parts of a spreadsheet that I would not have bothered to try on the old phone. Audio quality is quite good for a phone by the way. I suspect this device is much more fragile than either of the old phones we had, so unless a fractured glass front or back doesn't bother you - get a good protective case (I use a folio to protect front and back glass) I am overall very happy with the latest generation of the iPhones and recommend them - especially if you are already somewhat in the Apple Eco-System.

I went from a 6s Plus and upgraded to this and I love it. The camera on portrait mode is my favorite feature. It’s taking a while getting used to the whole no home button thing, but I’m getting the hang of it. I wish Apple didn’t do away with the headphone jack. Overall, it’s a great phone. Runs fast, battery is good- can’t complain.

I owned the IPhone X and loved it. The XS MAX, is by far the fastest, and cleanest phone I’ve used to date. Also the larger screen makes for welcome improvements on the visual. The processor is speedy, and the size is not overwhelming. I would definitely recommend.

I upgraded from an XR and I’m glad I did. Bigger screen, better camera and other features. The main reason I bought this particular IPhone on an upgrade was Best Buy’s awesome deal. $700 off and a 512MB capacity as well. Thanks again Best Buy for giving great deals.

I acquired this because my iPhone 5 began to act up a bit with volume controls sticking or un-responsive. I had just replaced my wife's iPhone with a new XR which she loves. I was concerned with the change in size and the lack of the home button, but after a day, wasn't the least bit troubled by either issue. Speed is very good and call quality is better than my 5. Glad for the extra storage as I was able to load up a number of apps I would never have space for on the old phone. This is where the screen real estate comes in handy as I can view much more of a long email or even portions of a spreadsheet which I would never have attempted on the old small screen. Regardless of the larger screen, I don't envision watching television shows or movies on this device, but in a pinch, it could serve the need such as on a plane trip. Sound quality on audio is good (for a phone) bit I do miss the standard cable connection and the need to buy an adapter which should have been included IMHO. I don't use the camera on a phone much and haven't tried this one yet so I can't say much about that aspect of this highly touted feature. I am a bit worried about the fragility factor relative to the old iPhone 5 without the glass back, so purchased a folio case for it immediately - something I strongly suggest. Battery life seems very good and I haven't really seen an issue with slow charging. If I was that concerned, I would simply attach a backup battery source such as the Otterbox or similar power pack. Overall, this was a superb upgrade since I wanted to stay in the Apple eco-system and I am glad I made the change, relegating my old iPhone 5 to duty as a backup Apple TV Remote Control. This is a factor to keep in mind if you have multiple devices such as Macs, iPads, and multiple Apple TV's as we do. The seamless integration of all of these devices into a harmonious platform that just works without a vast array of third party products and hours of touchy configuration issues is not to be discounted. The Android environment is well supported but not necessarily uniform, and integration and sharing with other platform types not a simple task. I'll stay where I am form now unless something really compelling makes me change. I highly recommend the iPhone in general, and this iPhone XSMax in particular

I upgraded from the iPhone 7 Plus and the XS Max advancements are definitely worth the cost. Face ID works flawlessly even in total darkness. Size and weight are very close to the 7 Plus. Overall smoother and faster than previous models. The "notch" is a non-issue unless you're fixated on it. Screen is gorgeous.

The screen is beautiful, the operation is slick and the speed is amazing on this phone. Though the price is on the upper end, the style and functionality continues to be second to none. I highly recommend Apple and Apple products for their functionality and even security. Well done Apple.