Customer Ratings & Reviews

I was an avid iPhone hater until my new lg phone messed up and had to get a second on in only 13 days and it was worse than the 1st new one. Decided that Android is just getting junkier and it I truly wanted a good phone that won’t get a virus then tear up that I would spend the extra money and get the nicest phone with all the gigs I’d ever need. Been great so far. Battery life is AWESOME!!

Fast; high quality body; good battery life; I love the touch and rear camera. Portrait mode in front camera is good but not exceptional. Moreover, Best Buy is my fav place for shopping.

I absolutely love this iPhone. I traded in my iphone u plus for the iPhone XS Max and I’m so happy I did. It takes unbelievable beautiful pictures. Love the face recognition. Love you XOXOXO how fast it responds, too. The best part was buying it online at Best Buy, on sale, and the smartest and nicest person, Emily, who helped us so much. She was so patient and knowledgeable and helped us so much with the trade in as well. Thank you Best Buy and Emily :) P.S. I love Apple, too. They sent me a link on tips for my new iphone.

Since I upgraded from my old 5s to the current top of the line XS max I wasn't sure what I'd get that was new. So here are just a few that I noticed. Facial recognition is easy to set up and the phone now unlocks when I look at it. Amazing! The cordless charging is awesome. Battery life is a delight especially since my old phone was becoming hard to charge and drained in half a day. Best of all is the MAX size. It still fits in my pocket but I can type on the virtual keyboard if I want. It works smarter and faster. I love it. Just with it has been a bit less expensive... but when it's aid off it will be worth it.

Purchased this phone as an upgrade for my iPhone 7. I thought that the lack of a fingerprint scanner might be an issue, but face ID works very well. Wireless charging works well through the otterbox commuter case and the battery life is amazing. I typically get two days out of this phone. The size is nice for my large hands. The camera is fantastic and the ability to take 1:1 photos natively through the camera is a convenient bonus. iPhones have done this for a long time, but the convenience and consistency of the apple ecosystem keep me coming back. This phone is expensive. If you keep your phones for a long time, then it's worth it.

I love my iPhone XS Max. It’s a shame I have Verizon so I had to add a line and drop my old phone number so I could save $450.00. Apple is getting a bit overpriced and out of touch with me as a customer. I absolutely love that the speaker is tons louder than my old 7plus. The camera is fantastic and I enjoy the face unlock sometimes and hate it others. The screen is very clear and responds well but I do find the “home” button wandering around the screen tends to be a bit of a pain in the butt. Overall it’s a good phone.

So I’ve been using iPhones for the past eight years. The user interface has always been easy to use and instinctual, especially for someone who isn’t terribly tech savvy. I’ve had the iPhone 4s, 6s, 7+, XR and now the XS Max. This is by far my favorite. The camera is great on it, it beats out the XR by a long shot. It is a little pricey, but when you factor in that it serves as my phot camera, video camera and my phone; it’s completely justifiable. I have had zero issues with it, and couldn’t be happier.

This phone has everything it advertised. Love the camera, speed, memory, and size.

I feel that this phone is durable but it looks sleek. The apple running system is still streamlined with the addition of face-ID to secure my phone without hassle. The screen is large enough to watch movies on without squinting too much; I’m used to a larger tv but my phone has a better picture now. The camera is powerful and easy to use whenever. Battery life is still fresh and holds for two days despite the continuous use of internet, gaming apps and you know, phone calls n’such.

I was upgrading from my old 6s with 16 gigs. That had me deleting stuff all the time. It was no bueno. Now I have 512 Gb which is kind of insane. In all honesty... i dont think ill ever have to delete anything. The camera is amazing. Which is what i bought it for. The speakers are noticably better. I have no complaints about this phone what soever, maybe that its kindof heavy, but it's pretty big, so what do you expect. Im super happy with this phone. completely recommend it.

The display is what put it over the top for me and was the main reason I purchased it! The screen is just beautiful and big and that’s what I love! Coming from a plus model, I’m use to the big phones and have had one since they first introduced them, so the size doesn’t bother me at all. With it being all screen now it can be a little more challenging to reach certain parts of the screen even with big hands, but Apple still has the reachability feature on these which makes it easier. The phone feels amazing and very high quality. iOS over the last few generations lost that buttery smooth feel it use to have, Apple has definitely changed that with iOS 12. iOS 12 is a big on improvement on all hardware that will run it, but on the Xs and Xs Max with the 4GB of ram it is seemless like it use to be. These aren’t cheap phones , but they’re definitely worth it if you’re in the market for one. If I had one knock it would be that Apple still ships these with the 5w charging brick even though these phones support fast charging. This to me inexcusable for a phone of this price in 2018/19. If you like a big screen, this thing will satisfy all your needs.

Love my new iPhone Cs MAX. I got the top of the line: 512GB. It was a $1500 phone. Though Best Buy gave me $450 off the phone. Automatic $150 discount; $250 trade in for my iPhone 7 Plus; And another $50 bucks of the total of the entire in store purchase that day. The Face ID - PERFECT. No more nusence thumb print that doesnt work as soon as your hands got dirty. Love it and Love the “ just touch and swipe “ It’s perfect and a gorgeous phone.

I really wanted the upgrade from the X to the XS MAX. I been needing the phone to fit my large hands and this iPhone worked with my needs giving also the piece of mind that it wouldn't break. I was experiencing problems with the X I no longer see with the xs max. I am happy with the phone overall and all of its picture capabilities esp in 4K.

Wow. It starts when you let your Face ID open everything, my fingertips are healing already. There is a satisfaction here. I paid a bit more but am realizing why. I wanted a phone with a camera and screen that would wow me in my recent trip to Mexico and the images are just stunning. I did not need a SLR. This has been worth my investment

This new size is perfect and the camera is amazing. The only complaint I have is the price.

I’ve written previously about the iPhone 8 Plus and how fond I was of it. Now move aside iPhone 8 it’s time to take iPhone...to the Max. If you’ve owned a plus sized phone in the past then you’ll adjust to the XS Max just fine. If you’re moving up from the standard size, aluminium casing phones for the first time, it is a lot bigger and heavier than you may expect so I’d recommend seeing one in person before you part ways with around $2K. Reasons for its extra weight is the glass back for wireless charging, and stainless steel frame. As was the case with the iPhone X in 2017 the XS series design is very easy on the eyes. The full screen, minimal bezel design is a pleasure to view each day. The notch really isn’t that big a deal for me. It blends in, and let’s be real the status bar is all dead space anyway. The OLED display is superb. Colours are bold, bright and deep. Blacks are dark and inky. I only wish it was brighter though. The display is adequately bright but if you use any device outdoors you’ll find that screen brightness is essential to seeing a great pictures. As OLED technology continues to improve I’m sure this will change. This is my first device with Face ID and I’m very impressed. It works everytime. I have one pair of sunnies that the infrared scanner can’t penetrate and Apple did warn us about this, so I have to remove those glasses to unlock the phone with Face ID, however my other sunglasses and corrective eyewear are fine. It continues to adapt and learn my face in different conditions and angles. I don’t find it awkward to use; you don’t need to hold your arm out as if you’re taking a selfie for it to work and it recognises me laying down in bed with the phone vertical on my chest. The camera. Where do I even start. Every year Apple claims to make better and better cameras. They’re not wrong. Using this device over the summer holidays I’ve snapped some amazing shots with portrait mode which continues to improve. Videos are silky smooth at 1080 or even 4K 60fps. The front facing camera is blow away too with portrait mode as well. iOS is always adapting. It has come along way and there is a way to go yet. I love it’s simplicity and ease of use. As with all Apples products they just work. I really don’t have anything bad to say about the phone. Except the price. If this is the new trend with iPhones then I won’t be reviewing another phone for a while. Not until my arm and leg grow back so I can sell it to Apple again.

I went from a Note 9 to the XS Max because of a recent hearing aid purchase that would work better with an iPhone. The Note 9 was a better phone for a much better price. Where the XS Max beats it is with the camera. Much better pictures and more options. There also seem to be more android apps with no charge than iPhone. I also have tried every free iPhone app to stream to LG and Samsung TV's and "it ain't happening". The phone has a nice screen but I also think the note 9's curved screen has it beat. I'm not sure if I'd buy it again but it will do, as I tend to keep a phone a while.

Nice big phone! Very fast and has a awesome picture. Very easy to use.

iPhone XS Max is a great phone! I had the iPhone X when it first came out. I disliked it due to a few reasons, size and Techical glitches that I ran into. Now with the Max I absolutely love it. It’s fast, it hasn’t glitches or locked up on me. The camera is great for normal photos or snap chatting. The phone service seems to work really well in most places that I go. The battery seems to last a while. I work through Gmail on the sarfari for my job. It gets used quite a bit during the day and I always have battery for when I am relaxing before bed. The facial recognition works extremely well. I haven’t had it have any issues not unlocking my phone. If you are an iPhone fan or looking to switch to this phone I would recommend it.

great new iphone easy to use 2 lense camera unbelievable storage