Customer Ratings & Reviews

This has to the best IPhone yet. Easy to use love the camera, and Face ID is awesome.

I have been an iPhone 6s user for the last 3 years. When I decided to upgrade my 6s, I thought of using Android to see how it felt like, as the last Android phone I used was almost 3 years ago and Android has come a long way in the mean while. So, I bought a Note 9. Even though Note 9 is a great phone with many good features and customization options, after using it for about 10 days, I realized that I terribly miss iOS. It may not make a huge difference if you don't use your computer much. But, if you are habituated to using a Mac along with your iPhone, it makes a huge difference. I also felt that the UI is better in iOS, that's my personal opinion though. So, after ten days of using Note 9, I exchanged it for iPhone XS Max and it's been an amazing experience so far. The larger screen has its advantages and is amazing for reading articles, web browsing and content consumption, but may be a bit harder to use with one hand unlike iPhone XS.

I’m loving the camera, number one reason I bought it, the phone is fast and the screen is clear. The face recognition hesitates a lot or I end up putting in the passcode. Using my finger just seemed to be faster and more efficient at times.

I’ve written previously about the iPhone 8 Plus and how fond I was of it. Now move aside iPhone 8 it’s time to take iPhone...to the Max. If you’ve owned a plus sized phone in the past then you’ll adjust to the XS Max just fine. If you’re moving up from the standard size, aluminium casing phones for the first time, it is a lot bigger and heavier than you may expect so I’d recommend seeing one in person before you part ways with around $2K. Reasons for its extra weight is the glass back for wireless charging, and stainless steel frame. As was the case with the iPhone X in 2017 the XS series design is very easy on the eyes. The full screen, minimal bezel design is a pleasure to view each day. The notch really isn’t that big a deal for me. It blends in, and let’s be real the status bar is all dead space anyway. The OLED display is superb. Colours are bold, bright and deep. Blacks are dark and inky. I only wish it was brighter though. The display is adequately bright but if you use any device outdoors you’ll find that screen brightness is essential to seeing a great pictures. As OLED technology continues to improve I’m sure this will change. This is my first device with Face ID and I’m very impressed. It works everytime. I have one pair of sunnies that the infrared scanner can’t penetrate and Apple did warn us about this, so I have to remove those glasses to unlock the phone with Face ID, however my other sunglasses and corrective eyewear are fine. It continues to adapt and learn my face in different conditions and angles. I don’t find it awkward to use; you don’t need to hold your arm out as if you’re taking a selfie for it to work and it recognises me laying down in bed with the phone vertical on my chest. The camera. Where do I even start. Every year Apple claims to make better and better cameras. They’re not wrong. Using this device over the summer holidays I’ve snapped some amazing shots with portrait mode which continues to improve. Videos are silky smooth at 1080 or even 4K 60fps. The front facing camera is blow away too with portrait mode as well. iOS is always adapting. It has come along way and there is a way to go yet. I love it’s simplicity and ease of use. As with all Apples products they just work. I really don’t have anything bad to say about the phone. Except the price. If this is the new trend with iPhones then I won’t be reviewing another phone for a while. Not until my arm and leg grow back so I can sell it to Apple again.

This is a nice big screen, very fast and expensive phone. If you buy you will be happy.

I have been an Android user for years but finally switched over to Apple because all of my family members had the phone. I was hesitant to buy this phone because the home button was missing but I have to say its allot more convenient to just swipe up. Also, I really love the Face ID feature. The camera takes great photos too. Overall a great value.

I was reluctant to get a larger phone and add more bulk to my purse, but it fits nicely and isn’t a problem. I love having a bigger, clearer screen. I especially like the camera - specifically the portrait settings. Amazing, near professional portraits are easy - awesome! The only negatives are not having battery % show on the home screen, and the swipe motion needed to view all open apps is awkward.

I bought this as a birthday present for my adult daughter who had been an Apple fan since her teens. She didn’t upgrade her phone since 7plus because she didn’t see the new features to be worth the price. Now she loves her new phone and the cool features. She loves the screen size, the display, the Face ID and ease of use. It didn’t take her very long to get used to not having the home button anymore.

This phone is great, little hard to navigate if you have small hands, for one handed use. The camera is amazing and take great shots. The video quality is great as well, after making adjustments in the settings to allow 4K at 30 or 60 FPS. Battery lasts all day using the phone and I recommend getting the larger charger $49 to charge this easy quickly. The regular charger in the box is a slow charge.

To all the people that don’t like iPhones or to all the people that think iPhones are inferior phones and say android is better. That is very subjective. The screen size, the quality of the display, everything of this phone is awesome. I’m not giving a technical point of view I’m just describing my own experience with this unit. Greatest phone out there. Love it. Expensive? Yes! Worth it? Yes!!!!!!!!

Traded in my iPhone X for the XS max. I hated the X. It was slow, froze all the time, constantly crashed, battery life was awful. The XS max is wonderful in every way. I can use it all day and still not have to charge it overnight. The bigger screen is amazing and you get used to it so quickly. Absolutely love this phone. I travel for work and this phone has made that so much easier.

fast and very sleek. the camera is very good. would recommend to iphone lovers

If you are looking for a Plus size iPhone but wiht a screen almost as large as a mini iPad, then get the iPhone Xs MAX. The only downside is that the landscape mode you get in the Plus models is not completely functional in the MAX. THe only other negative is the price, quite expensive, and if repair is needed that is not covered by general warranty it will cost you anywhere between $300-$600.

10S Max - Love it! upgraded from 7 plus. great camera, fast, love the face ID.

I love the new iPhone and the Face ID, I’m on my 6th or 7th iPhone so I had really grown accustomed to that home button, but I like just swiping up and unlocking the phone. The only knock I really have on it is that I tend to take a lot of accidental home screen photos because of how Apple changed the function of the side buttons. This Xs Max still gets 5 stars from me though.

The iPhone XS Max 256 was quite the upgrade from my older iPhone 7plus 128. I find the camera to be pretty awesome. And the additional storage pleasing. I take pics using my phone for work. My boss loves the work I send in. If you don’t use the camera for work or serious hobby photography; you’d probably be just as happy with the XR and the extra cash in your pocket.

I have owned the 3GS, 4S, 5S, 6S Plus...and now the XS Max. The 6S Plus was such a great phone (I still use it when I work in Africa) that I skipped over the 7 & 8 Models. The XS Max is such a leap above the 6S Plus...and you don't really realize it until you go back to using the 6S Plus. As good as the 6S Plus is, you can't compare it to the XS Max. The improvements in battery life, battery charge time, operating speed, app load times, pic and vid quality, screen size and clarity, storage space, no home button needed (I can't stand using the home button on the 6S Plus now), and a dozen other minor improvements. The XS Max has completely replaced my iPad, I almost never pick up my iPad anymore, which was my mainstay for work and entertainment for like 5 years. In my own experience, the only downside with my XS Max seems to be the screen hardness. On all my iPhones over the years, I never used a screen protector. I have never needed to. My 6S Plus, which has been in service for about 5 - 6 years now with heavy usage in the jungles of West Africa, doesn't have a single nick or scratch on it. Hundreds of miles of being in my pants pocket thousands of hours of usage and nothing. My XS Max had dozens of very fine "scratches" all over the surface of the screen in a matter of days and significantly larger "gouges" that I can feel with my fingers within a month...with only being used in my office and home around the holidays when I bought it. You can't normally see the fine scratches and gouges during normal use, unless you catch the reflection off the screen just right when you have a dark background or a lot of ambient light. Research on the internet seems to point towards a newer screen coating that is actually scratching and not the normally very tough screen material, but a lot of other XS Max owners seem to be having similar issues. With the new model iPhones probably coming out in just a matter of weeks (Sept 2019), I would recommend holding off on an iPhone purchase until the next model is ready. I would still buy the XS Max, if I had to do it again, but for the first time would probably consider a screen protector. That is the only fault I can find with this excellent piece of technology. One mark reduction on Quality due to this screen issue.

I love this phone so much! It’s probably the best iPhone yet. I had a 7 plus before and it’s a huge upgrade. The screen is amazing and the way it feels as you hold it is so much better. Getting rid of the home button was probably the best thing Apple could’ve done. Closing apps is so much easier and more intuitive. Face ID and AR are incredible. The phone is expesnsive, but worth it.

This iPhone is good and smooth as u would expect from an Apple product. As with any device though it will have it's share of faults. This is not the perfect device as none are. If your looking for something with a big screen that nearly anyone can pick up and just use then this is the device for you. A bit on the pricey side, but that is with any flagship device these days.

I will start this review with confessing I am a die hard iPhone fan. I have had every every iPhone Apple has made. I love this phone. Although it’s similar to the X this camera is better in my opinion. I’ve always liked lots of memory on my devices. Lots of storage for music, photos and videos. I am glad to have a bigger screen again. Great job IPhone