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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 192 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 192 reviews
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and fast delivery was so ecstatic for this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Brand new

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A birthday gift for my niece. The phone looked brand new and works wonderfully. My niece really loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    Pretty Good Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems to be working fine. My daughter loves the color. Just like new

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone and very reliable and love the color

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, battery only died quicker than usual. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, small issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it works great. The only thing I notice that I don’t like it's after using it for a while you can see the previous tab in the background for a while and then it goes away. Another issue I noticed is it lags a little bit if overused/ heats up but that isn’t a huge issue for me because that rarely happens. Took off a star for the previous tab showing in the background of the Home Screen, Other than that good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone11 128G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The has been working good its been one week since i got this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online shopping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a pleasure to shop at Best Buy In relation to the quality of its products.

    I would recommend this to a friend
  • Cons mentioned:
    Minor scratches

    Rated 4 out of 5 stars

    Hope battery lasts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars only because it was barely charged when we opened it and some minor scratches on screen. Otherwise good!

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Just as I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came on time, excellent conditions, I like the color!

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    I thought it was cpo it isn’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I have to speak, very good codiction but

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, not the original charger but works like a bran new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition. Had no problems, screen, volume everything works excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    SHE LOVED IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it from my little sister! She loves it, works perfect brand new . Unlocked so I could pair it with whatever phone company

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works good as new. My son is happy with it. Best Buy does a great job with refurbishment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only iphone for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a lost iphone I used for work and bought an android sonce my work years are nearly done and it was much cheaper. After 3 weeks of trying to navigate the simplest tasks, I threw in the towel and puchased this iphone. I will NEVER buy another android for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for 12 year old granddaughter. Good quality no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend pre-owned iPhones from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy used iPhones; they are far more affordable and work just as well. I buy them for myself and for my grandchildren. This is probably my 6th used iPhone, and we are very happy with it. The Best Buy website is easy to use and understand, easy to purchase and can be shipped to the store or to my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refurbed phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, good price, easy setup, battery life seems just ok

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was in good condition and very simple to adjust.

    I would recommend this to a friend