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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! It worked right out of the box without any hassles. Only thing I needed to do was contact the cable company to make sure they had the correct info and once they plugged in the MAC number I was up and running!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent WiFi and does the job. Make sure you know your internet speed when buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the price and it's very reliable. I have not had to reset it a single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet speeds doubled with this router. Great product. Cheaper than renting or buying from Cox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem especially for the proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a high end router in order to solve some internet issues at my home, and couldn't be happier with how well everything has turned out! Highly recommend this to anyone looking to increase their internets productivity and effectiveness overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality-may seem cheaply built but works perfectly! Have had zero issues with connection

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and super easy to set up in home. Easy to distinguish with the indicator lights if an issue occurs. My last modem got fried in a lightning storm. This was a quick purchase after briefly checking out the reviews on cnet. Affordable but gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, portable and user friendly. Hopefully all goes well with it's secure functions. I guess the price seems about right, though it is WAAAY better than paying an extra $6.+ a month for renting it on your cable bill. I should've done this a long time ago, ohh well, better late than never LOL!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router, looks cool too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for TWC rental - just buy one. LEDs unnecessary though, it lights up my room like Times Square

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from DOCSIS2 to 3. Chose this "middle" version because of the upload and download capabilities..... So far not having a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks TWC for raising my basic rates again. It finally pushed me to stop renting the very old modem for my computer that couldn't handle the tvs, desktop, and laptop with consistency. Got that $6.00 per month charge off my bill. This will pay for itself in 10 months! Now, everything runs perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new modem after my old one died. This one was easy to install and get up running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up was simple and I haven't had any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connection is great. I use my phone, laptop, smart tv, and gaming system all on the same network and I haven't had trouble with connection speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surfboard has always been dependable although, like everything else, they do eventually wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get rid of cable company charging me 10 bucks for there modem this modem is very good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sooo fast. This ones a keeper! Bought this to replace the one I was renting from cox so I could save those rental fees and come out ahead in the long run. It's extremely fast and handles our daily streaming lives easily. I have this paired with an Apple Time Capsule which I also highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't any faster than my issued cable modem but it pays for itself after less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good power little package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a router separate from the wifi combos then this will do the trick. This is a good cheap alternative to renting one from the ip's. But you may need a router as well. In the long run it is still the way to go. Works well for my mom. However it will kick you offline from time to time. Even though there aren't a bunch of devices on it. Still good though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Improved Internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem with docsis 3.0 facilities maximizing on the highest speed tiers offered by the cable companies. There is marked improvement over older modems, and this particular modem's firmware is now updatable upon connection to the cable company, indicating that most of the kinks have been worked out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not producing the highest speed that it could. I keeps blinking that I don't have super high speed, even though I subscribe with high speed with Time Warner

    I would recommend this to a friend
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