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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get better reliable speed.. Cut cost since I returned the loaner modem.. Also enjoy buying at Best buy since they match price with competition :-)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product! So glad to buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! So glad I buy it! It saves me thoses monthly rentals fees from Xfinity and to purchase my own modem is great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy install, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Mediacom rental modem that would need reboot daily. I called in MACID and hooked up to Mediacom first try. Very fast and have never had to reboot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Will definitely recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Replacement Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem a couple months ago to replace the one I was renting from Time Warner Cable, and so far it's been great. No problems or restarts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cable router very easy to set up, takes the place of my old time warner router and saves me $ 12. Per month for owning it my self.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid, dependable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Worked flawlessly since setup. Very stable operation. Hooked up to Airport. Using Apple, Android, and PC devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Small and nicely designed. I would suggest.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know a lot about these things but our internet is fast. We have three to four phones and laborious on at once and it is still quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was extremely easy to install and is working very well in my apartment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the advice from a customer in the store that day I bought my modem and router separately and glad I did . Easy to set up and works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install, no more lease payments, very quick internet connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was reasonably priced and eay to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    this product is best for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this product because my cable companys modem went out and i was tired of paying tyhe extra money a month for their modem. it has worked perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cable modem if you already have an router for wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good coverage great for rural area and city

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Best Modem in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surfboard Docsis 3.0 Cable Modem - Silver, first one was Motorola and now Arris. The first one blew up because of voltage surge but the new one is working like charm, best in market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works very well in my small apartment. It didn't take long for the cable company to connect to it. It works very well and I would recommend it to anyone. Worth the price that I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy cable modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DOCIS 3.0 modem. Went from 5 MPS to 50 MPS with TWC in Austin with the switch, and no more $7.95 monthly lame modem rental fee from TXC.... Buy It!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy set up, quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically plug and play. Once I entered my password, it almost completed the process itself. I'd definitely recommend this unit.

    I would recommend this to a friend
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