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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 9,207 reviews
  • Rated 5 out of 5 stars

    M is for Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was recommended by a Best Buy employee. It is simple to connect, is compatible with the router, & functioning flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Used to replace old Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for intended purposes. Used to upgrade an old Motorola modem that was really slow. I don't need super fast internet and I pay for 50 go from Comcast. This works good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem-easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it is supposed to do. Getting great speeds from Xfinity using this modem Caught it on sale and price match

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertized and was easy to set up. Switched service from phone modem to this cable modem with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and a great price. I've recommended two of my friends purchased the same product and they think it's great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great, good speed, good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saves $10 a month from the cable company!!! Should have purchased my own a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to stop paying the cable company a rental fee for a modem. It basically pays for itself in a couple months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ok this thing will exceed your expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this because i had to, my old one was failing, and from the moment it was installed it revolutionized my internet access

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old 2.0 modem to this 3.0 and wow, what a difference. My internet downloading speeds went from 25 Mbps to 65 Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So happy to not pay rental fees.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy about not having to pay the rental fees for a modem from Cox. This works great with my Apple Base Station Extreme/Time Machine

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem for Cable One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this upon recommendation of Best Buy employee. Needed good modem since switching over to Cable One for internet. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fine modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to provide the download speeds up to 50mbs as provided by my internet provider and this modem does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS High Speed Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and set-up. Just called the cable company and they activated....now I'm saving $10 a month on cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worked like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have any problems getting it hooked up to my internet service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It worked right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TWC installer had little difficulty getting the modem to be recognized by the network. It performed as it should. The difficulty was in the router which could not be bound to any of my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SurfBoard DOCSIS 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped my internet connection tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working perfectly with Time Warner Cable. I was able to reach 93Mbps on the speed test. Also, saved money by using the price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought this long ago.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Arris Internet modem is working well. Purchasing it will allow me to save money by eliminating the monthly modem rental fee imposed by my Internet provider. I would have bought such a modem years ago if I knew that it didn't need to have phone capability in addition to Internet capability. I finally learned this from my Internet provider, Time-Warner (now Spectrum). I have bought numerous electronics from Best Buy, including several laptop computers. My experience has been uniformly positive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Steady Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching from the Netgear, it's such a relief. I had to constantly unplug & plug back in to get internet to work again. I've had no issues like that, & my speeds are consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet speed is crazy fast and is a great price. I bought a WiFi range extender also and that helps reach the back bedrooms.

    I would recommend this to a friend
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