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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for cable as it saves me every month by owning instead of having to use cable companies for a monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade to a new modem and this one was recommended by my cable company. I am very pleased with the speed and product in general.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. It was very easy to set up and and been very reliable since being installed. Motorola modems are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall cable modem I have ever owned. I would highly recommend using it if you have multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything ran so slow before we made this purchase. I am not really sure how we managed because we do everything so much quicker now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have spent more money and gone to the next level up but didn't. Glad that I got this one. Great speed and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed for sure faster than most but when it gets to be one year older or more you might have to unplug it once in a while to let it reset and work properly but great item

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked the unit up and called the cable company to match the signal from their system and everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my old modem and purchased this one. The difference in speed is quite noticeable and I haven't had any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it! Would highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works great and is very strong. Worth the price. Not only saves you bucks but it's a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect step up for Comcast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the modem to replace the outdated modem that Comcast no longer supports. It Works much faster. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem for time warner cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well when paired with the netgear nighthawk router. Getting the 100mbps speed .Very pleased with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem because i was tired of paying $10 a month for the comcast modem and i have been satisfied ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Comcast internet and this product was able to pull even more mbps than we were supposedly getting with our plan. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace the providers cable modem to save $5 a month....had it 3 years now and working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid cable modem, reliable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem on the market for use with Comcast. Save the monthly modem fees and own it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for the specs to match Time Warner plus, this did the job. Arris had a video, made understanding the unit simple.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Atlantic broadband high speed. Works well. This is my second surfboard modem. Easy to hook up. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem. It supports my speeds and future upgrades to speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Was easy to setup out of the box. No issues with getting connected and securing

    I would recommend this to a friend
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