Customer Ratings & Reviews

Prior to this use my Cox internet would reset daily, and then search endless trying to reconnect. Some days it would do this 10+ times, as I ran a program to ping a website every 10 seconds to test the drops. After getting this, almost now 2 years, I've have very little issue...but it's starting to give. Getting almost two years out of a modem for me though is a vast improvement and I've never been happier. Prior I had tried all the best netgear, dlink, etc (tops brands most expensive models) and this was the only one that did everything well.

I was looking for a Modem/Router Combo at a decent price and after reading reviews and researching I decided this is the one. I couldn't be more happy w/ my purchase. It offers blazing speeds and now I'm finally get the speed I've been paying for! It was super easy to activate and get up and running and I haven't had any issues like my previous Motorola SURFboard Cable Modem SBG6580 gave me of having to reset the Modem/Router every couple of weeks because it forgot what it was supposed to be doing. If you're looking for a fast and reliable Modem/Router Combo that you won't need to replace/upgrade for some time, I say 'give this one a shot'.

I live on a small 2 room apartment having comcast as my provider. I tried having a router and modem separately but the set up was too complicated and the wifi would drop constantly. I used have the combo system and paid comcast to rent it for many years I decided to get my own but I decided that doing it with separate router and modem didn't work for me. I also found out that system is great if you own a big house, not my case so the combo system worked for me. This arris combo hasn't dropped my wifi once in 2 months. It has been great. I haven't had reset it or anything. Overall great product and very easy to set up.

I purchased this modem because he old one couldn't handle both me an my brother streaming Netflix on the same network. I have to say that it's doing a marvelous job keeping both happy. We've had less network interruption. We even had more speed than we paid for. The only reason I gave it a four star is the fact that it's on the pricey side.

Quick and easy set-up. Speeds are great. Even though recommended by local utility company, the company had problems setting up on their end but that was not due to modem but their inability to distinguish between personal modems and rented modems.

Do not get ripped off by your ISP by renting their modem router combo. Purchase your own and start saving immediately.....The second I got my Arris Surfboard modem router I immediately connected it and had it provisioned thorough Comcast. My wired and wireless speeds have increased significantly on both channels. I went with this modem over Netgear's offering due to the poor reviews and poor product support....All in all, this combo exceeds my expectations on all levels and was extremely easy to setup/configure.

My cable modem/router/wi-fi box from Xfinity went bad. Tired of paying each month for it I researched and found this outstanding box. Easy install and set up. Fast download and upload speeds, much faster than before. WI-FI connections were fast and easy. Dual band on the WI-FI has my latest devices 5 GHz and my older wireless printer on 2.4 GHz. Modem is so new Arris doesn't even list it on the registration page. An email to Support with a very quick response took care of registration. Box will pay for itself and more within it's lifetime with saving on box rental from cable provider. Get one now.

This product has increased the speed of the wireless download and upload of media files such as videos. Purchased because several devices are being used at once and the device provided by Xfinity did not match speed.

Strong WiFi performance and truly Dual-Band. 5GHz network is very powerful, but doesn't reach as strong as the 2GHz network. Both provide ample coverage and reach all through the house and garage. Performance is strong across both networks with multiple devices running. As long as your provider has strong internet, you should enjoy!

Works great! It is fast. easy to install, is the same model that the cable company wanted to install for $10 a month. Should pay for itself in a year and a half.

The setup was easy. I like how it walked me through the steps to connect all of my devices.I like the fact that it is a router and modem in one and is a very fast speed.

My IP provider recently increased my download speeds to 250 Mbps, but I was still only seeing 20 to 28 Mbps until I upgraded to this gateway. Now my devices that are capable of doing 5 Ghz I see speeds of 240 Mbps and my 2.4 Ghz are in the 42 to 46 Mbps range. The improved performance overall is great, but has made me consider updating all devices to be capable of the 5 Ghz connection. Setup was easy, even changing the network ID and password was simple.

Lightning fast speeds according to speed tests. Haven't seen a huge difference yet in practice altho still early. So far seems stable, no issues. Easy setup

Very easy set up fast and reliable. We run 2 computers, stream movies, power a laptop and have several "cloud drives" running on this unit with no issues.

last year model was harder to set up and this modem is easy! i will say it modem weight less then last year model.so make should u get your geek squad just in case. This modem i found that there two type of wireless setting reg r 5G. last year model don't show up in the network list. this modem there pop right up in list.. i will say i have so problem but i not sure if modem r if it the network which i use cox. not sure but i have cell phone problem more now since i got this modem. if anyone else as had the same problem with cell phone an have this modem. i wanted to know is there way to fix it....

The upgrade was worth the price. The notice in speed increase was instant. Very easy to set up and of course works seamlessly with my Xfinity service.

Bought this since my internet provider upgraded my internet speed and my old router/modem was 5 years old. I made a right choice in buying this. Signal strength is great, my router is in our living room and it can reach to the second floor where before I used to use a netgear extender. speed is reliable always +10 of my net speed. I give only a four store because of the price. Other than that a good combo.

If you are like me, who was looking to utilize the blazing fast internet speeds that modern day modems support - dont think twice. I know the price is a little on the higher side. but again you get what you pay for. Also save those extra rental bucks every month - those will cover your cost within a year and a half. The wifi experience with the new band is just amazing.

Easy to set up with Comcast, detected automatically and did through my phone. Reaches all rooms in 2500 square foot home and outside too. Speed is fine for watching Netfilx on TV and tablet, did not think it was faster than my 2 generation old Surfboard. Recommend to anybody who wants to have their own Modem rather than rent from cable company.

This modem/wireless router was very easy to setup. My call to my cable subscriber was fast and easy to have the modem activated. I now don't have to pay a monthly fee for a wireless router.