Customer Ratings & Reviews
- Model:
- GU605MI-G16.U94070
- |
- SKU:
- 6570222
User rating, 4.3 out of 5 stars with 373 reviews.
4.3(373 Reviews)- 9 Expert Reviews
Customer reviews
Rating 4.3 out of 5 stars with 373 reviews
(373 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Expert reviews
See all expert reviews(9)Rating 4.1 out of 5 stars with 9 reviews
Customers are saying
Customers express satisfaction with the ROG Zephyrus G16's stunning OLED screen, powerful performance, and impressive speakers. They appreciate the laptop's sleek design and the inclusion of an Intel Core Ultra 9 processor and an NVIDIA GeForce RTX 4070 graphics card. However, some customers have concerns about the laptop's RAM limitations, temperature management, battery life, fan noise, and overheating issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled, Performance, Screen
Rated 5 out of 5 stars
Slim, powerful, and just beautiful!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For how compact, lightweight, and absolutely stunning the OLED screen is, this is MY perfect gaming laptop! Sure there are other 4070s or even some 4080 gaming laptops in this price range (without oled), but I am very happy with my purchase! The laptop is incredibly fast!!!! It turns on in literally seconds, its astonishing. The gaming performance is perfectly fine for me! I average 100+ fps on gta 5 with everything on ultra. Yes it gets hot but thats expected for so much power in such a compact chassis. I have an rgb $30 amazon cooling pad and that helps a lot! The laptop is just so beautiful and feels very premium. I absolutely cannot stop staring at the OLED screen. I got an absolute steal with open box excellent(thank you best buy!!) so I just cannot be happier! The customizable slash lighting on the back is just beautiful as well! Its not too flashy but an amazing touch! It would have been nicer to have more ram or the ability to upgrade it myself, but thats not a deal killer for what you get. 9 out of 10 I love this thing!
I would recommend this to a friend - Pros mentioned:ScreenCons mentioned:Ram
Rated 5 out of 5 stars
It wasn't even close
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to buy a gaming laptop as I'll be moving overseas soon and won't be bringing my desktop. I was between getting the Asus Zephyrus G16 and the Lenovo LEGION 7i (Intel i9, 4070, 32gb RAM). I had originally bought the Lenovo because I couldn't find the G16 in-stock. The day after I picked up the Lenovo, my local Best Buy restocked the G16 so I ended up grabbing it as well to compare both computers side by side. It wasn't even close. To be clear, both laptops are excellent and accel at gaming. However, The G16 had several differences that made it stand out. The G16's OLED display was a night vs day difference vs the Lenovo's. The OLED's vibrant colors made the Lenovo's 240Hz monitor appear dull (please note the 7i does come which different monitor options, but not an OLED as far as I know). It didn't stop there. The Lenovo's speakers were surprisingly thin with very little bass. Even by adjusting the audio settings in Nahimic I was unable to get the sound to the quality I wanted. I felt that my iPhone's speaker was actually better than the Lenovo's speakers, which was shocking since the Lenovo has Harmon Kardon speakers. The Lenovo also seemed to absolutely eat through battery. While setting up the Lenovo and performing basic tasks (downloading spotify, steam, etc), I watched the battery life decrease from 100% to 40-45% within an hour or so. I was able to improve this by switching the Lenovo's battery settings to a battery-saving mode. I've been spoiled by my Macbook Air so having a good screen, audio, and decent battery life is important to me. The G16 was an immediate difference. The audio is punchy, full-bodied, with detailed highs. The audio quality rivals or maybe surpasses my Macbook Air, and is essentially the best laptop audio I've ever heard. The aluminum body feels higher quality IMO and the laptop overall feels more premium. The thinness is also very nice. The G16's touchpad is huge as well and allows for more hand positions during use. While the Lenovo's specs are technically better (32gb vs 16gb ram, better i9, etc), the G16's user experience was the deciding factor for me. I do have some criticisms for the G16. The fans are more quick to active vs the Lenovo, and being unable to upgrade the 16gb of RAM in the G16 is a big downer. I primarily use the laptop for gaming and entertainment so this should not affect me too much but somebody who needs more RAM would need to purchase the more expense model of this laptop or consider another laptop such as the Lenovo, which has upgradeable RAM. I also felt that the Lenovo has superior key shortcuts, such as the FN key which revealed shortcuts via lighting upon pressing. The Lenovo also had a FN lock option which is missed in the G16. Overall, the G16 matched my needs and preferences and I ended up returning the Lenovo. I hope this review is helpful for anyone deciding between the two laptops.
I would recommend this to a friend - Pros mentioned:Screen, SpeakersCons mentioned:Fan noise
Rated 2 out of 5 stars
A Great Laptop, if Thermals Weren't Terrible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this laptop suffers from heavy thermal throttling. Gpu thermals run around 84-86c (ambient room temp is 72 Fahrenheit), so the card will never reach full power. Cpu thermals are high 90's to 100c with turbo fan mode. Armory Crate isn't too bad, but I also tried G-Helper to see if I could fix the heat issues, but only at a substantial loss to framerate (again, throttling). Fan noise is fine even at higher rpms. Extremely hot to the touch above the keyboard, even when in "sleep" mode. Fans stay on in sleep?? I recommend using hibernate when closing the lid. Another big con is that the mouse track pad is way too big and your hand may periodically touch it, effecting your aim while gaming. 16gigs soldered ram is a non-issue. It has a high clock speed and hasn't had a noticeable effect on performance. (Maybe because it's not the bottleneck). Pros: -Great screen and color accurate, but I am concerned about longevity due to OLED. -Wonderful speakers (With a little tuning in Dolby Access) see attached photo for EQ adjustments. Overall, I would NOT recommend this laptop to anyone, and would return the laptop if I could. It is too expensive for what it has to offer, performance wise.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Austin,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403009977-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
- Pros mentioned:Screen, SpeakersCons mentioned:Overheating
Rated 5 out of 5 stars
Not bad at all :3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest i was expectig less, and for it to overheat a lot, I play AAA games and it doesn't give in, it is a bit loud, but it is to be expected, the screen and speakers, simply wonderful.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Battery life
Rated 5 out of 5 stars
ASUS ROG G16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Value. GeForce RTX 4070 are a step above mid-tier hardware and are offered here at a reasonable price compared to other "gaming laptops." - Performance. I've been able to play the newest and biggest games all on high / very high settings. I've had no issues, and I feel as if the games look and play great. - Upgradability. I've NOT upgraded my machine as I don't want to void the warranty. - Wifi. I get SIGNIFICANTLY better wireless Internet speeds on this device than the older gaming laptop I replaced. Did not expect that, but was pleasantly surprised. - Sounds. Speakers sound good enough. Music through Spotify is crisp and bass gets picked up okay too. Cons: - Battery life. When casually scrolling the internet or lightly using it can last 8 hours, playing games can affect these numbers amounts by a noticeable difference. Thats common. - Startup sound. Is a quick sword noise: okay. - Camera. seems ok. - Ports. Good enough for me and has everything I needed. However, some people might wish for more options. Conclusion: You should buy the laptop if your looking for a good OLED screen and that handle heavy apps, gaming, entertainment, or for work. I would recommend it to anyone, 5 stars!
I would recommend this to a friend Rated 5 out of 5 stars
MacBook Destroyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS ROG Zephyrus G16 is an incredible gaming laptop that excels in both performance and visual quality. Powered by an Intel Core i9 processor and an NVIDIA GeForce RTX 4070, this machine delivers lightning-fast processing and exceptional graphics performance, making it perfect for gamers and creators alike. Stunning OLED Display with Speed to Match The 16-inch OLED display is a standout feature. The vibrant colors, deep blacks, and QHD resolution are stunning, offering a premium viewing experience. The 240Hz refresh rate ensures buttery-smooth visuals, which is critical for fast-paced gaming and a noticeable advantage in competitive scenarios. Compact, Sleek, and Versatile Design Despite its power, the Zephyrus G16 maintains a slim and lightweight form factor, making it an excellent option for gamers and professionals on the go. The Eclipse Gray finish gives it a clean, modern look that fits both work and play environments. Exceptional Performance and Thermals With 16GB of LPDDR5X RAM and a 1TB SSD, this laptop can handle multitasking, large files, and modern AAA games effortlessly. The cooling system is efficient, ensuring the laptop stays cool even during long gaming sessions or intensive tasks. Ideal Pairing with External Monitors I use this laptop with a 4K monitor that supports 120Hz, and the results are phenomenal. The RTX 4070 GPU handles external display performance seamlessly, providing a superb dual-screen gaming and productivity setup. Room for Improvement While this laptop excels in nearly every aspect, the battery life could be better for such a high-performance machine. It’s manageable but something to consider if you need extended unplugged use. Additionally, while 16GB of RAM is sufficient for most users, professionals working with demanding software might want to consider an upgrade. Final Verdict The ASUS ROG Zephyrus G16 strikes a perfect balance between power, portability, and display quality. Whether you’re gaming, creating, or multitasking, this laptop is more than capable of meeting your needs. Pairing it with the right monitor takes its versatility to the next level. Highly recommended for those who want cutting-edge performance and visuals in a portable package. This review combines your firsthand experience with the product and highlights its key features for potential buyers. Let me know if you’d like to refine it further!
I would recommend this to a friend- Pros mentioned:Oled, Speakers
Rated 4 out of 5 stars
Review of the Asus Rog Zephyrus G16 2024 model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speakers of this laptop are really great. Also I like the feature to be able to adjust the speed of the fans of the laptop depending on what you want to do with the laptop. The OLED display is also fantastic and watching movies and videos on this laptop is a thing of beauty
I would recommend this to a friend - Pros mentioned:Oled
Rated 4 out of 5 stars
G16 2024 Won Me Over
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this and the G14 2024, keeping this one, Only down side is 16GB soldered ram,but I refuse to pay $1000 more, wish there was 4070 model in US with 32GB Ram. Decent power usage on batter, ~12 watts wathcing videos. Plus I can have 2 SSD's. Was able to pull ~115 watts from 4070 in TimeSpy score ~12400. Not too bad for 4070. Fan were not any louder than the G14. OLED awesome!!
I would recommend this to a friend - Pros mentioned:Oled, Rtx 4070
Rated 5 out of 5 stars
Excellent value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for $1,599 and then price matched it twice I got a refund of 100+100 US dollars. It’s really a great value. I will come to Best Buy next time to buy something.
I would recommend this to a friend Rated 5 out of 5 stars
Heating issues can be solved with G-helper!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As other reviewers have indicated, out of the box this laptop gets absolutely LAVA hot when you put it under even a small load - I'm not exaggerating here, it could literally burn your hand if you touched it right above the keyboard area. However, too many people throw in the towel on this computer before looking up solutions to this issue. As it turns out, the native ASUS software, called Armoury Crate, is COMPLETE CRAP and does not properly utilize the onboard CPU & GPU fans. A free, open source utility called "G-helper" is not only a worthy replacement, but an absolute game changer - and is also MUCH more lightweight (no bloatware like with Armoury Crate). It does everything AC does and accomplishes MUCH more, including custom fan profiles that actually allow for lower minimum and higher maximum fan speeds. It also helps maximize battery life. After fully uninstalling AC and relying 100% on G-helper, this laptop is a beast and stays MUCH cooler under the same conditions. Honestly, this is an absolutely gorgeous laptop that arguably looks better than my Macbook Pro and handles light to moderate gaming applications without issue. I currently operate a golf simulator in my garage with it, which uses very demanding software. Using "medium" resolution, it runs flawlessly and looks great. It does struggle at "high" and "ultra" resolution (those are in-app simulator software settings, not native device settings) - but I would not expect an RTX4070 laptop to perform well under those conditions anyway. With medium resolution the software is buttery smooth, perfectly responsive, and looks great. After tweaking the fan profiles and doing some GPU overclocking according to some Reddit postings I found, I ran a graphics test with 3DMARK using the "turbo" CPU and "ultimate" GPU profiles in G-helper. The result was just shy of 28 FPS, which is very respectable for this level of gaming hardware (see screenshot of the results). And again, even while using these overclocked settings, the fans did a completely sufficient job of dispelling the heat and keeping the computer at a reasonable temperature. Better yet, I got this thing on sale from BB for $1,600.... then the price dropped even more to $1,400, and because I was within the 30-day return window, BB did a price match and refunded me another $200 + tax! Other than what I would consider the absolutely mandatory requirement of sorting out the cooling issue, I have no complaints and would absolutely recommend this laptop to anyone not looking for a super high-end gaming laptop (you'll have to pay a bit more for that). Again, the cooling issue is due to ASUS' crap software which should be fully uninstalled and replaced with G-helper.... it is NOT due to poor hardware design or insufficient fan capabilities. Wait for a sale and gitchu one!
I would recommend this to a friendRated 5 out of 5 stars
A fantastic choice for portability and power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(Picture is the Zephyrus g14 compared to the g16) I've previously owned several gaming laptops and I can confidently say that the Zephyrus g16 blows them all out of the water on nearly all fronts. The last gaming laptop I owned was an Alienware m17, and while it was a decent laptop, it suffered from a lot of the same negatives as most gaming laptops out there - it was big, it was bulky, and it had a terrible battery life. The Zephyrus fixes the majority of the problems I have with gaming laptops. It's thin and portable, and I've found myself actually using it as a portable laptop (shocker) rather than just sitting at my desk 24/7 like most bulky laptops. The battery life isn't at Macbook levels, but it still lasts many hours doing light tasks like watching YouTube. The aesthetic of the laptop is also a huge consideration - I was embarrassed using my previous Alienware laptop in public because of the blinding RGB lights and the "gamery" look. The Zephyrus is sleek enough to just look like a regular laptop while still being different enough from regular laptops to be unique. The fans certainly aren't silent, especially while playing games, but I've found that while doing light tasks the fans are barely audible. The screen is absolutely gorgeous, and I've found myself using it as my primary monitor even though I have a $400 external monitor that's twice the size. OLED is just incredible. It's unfortunately not all perfect though. The laptop gets HOT. The actual thermals inside aren't that bad for gaming laptops (actually pretty good considering how thin the thing is), but the exterior of the laptop gets absurdly hot to the touch after a little while... it's not a laptop you can use on your lap unless you want to burn yourself. I've also found that the screen is weirdly wobbly... it gets a little distracting while typing. Other than that though, I seriously recommend the laptop to anyone thinking about getting it. If you want the Windows equivalent of a Macbook, this is it.
I would recommend this to a friendRated 5 out of 5 stars
Probably the best 16-inch gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had wanted to consolidate my desktop PC and laptop with something portable and powerful, and the 2024 ASUS ROG Zephyrus G16 was a no-brainer. Probably the best screen and audio system on a laptop right now, excellent performance (relatively, the mobile 4070 is about the same as a desktop RTX 4060 which is plenty for 1440p gaming once DLSS is enabled), and most importantly, it's thin and light! There are two issues that hold it back a bit, but neither are dealbreakers. The first is battery life; expect 6 to 8 hours, which is totally serviceable for getting through a day of work, and you can always charge the G16 through a USB-C port instead of the larger proprietary charger it comes with. It's just a tad disappointing given that the smaller G14 gets over 12 hours on a charge. The second issue is heat. The cooler does an admirable job and the fan noise isn't super noticeable using the Performance preset, but does get loud if you turn it all the way up. Unfortunately the strip of chassis above the keyboard gets hot. Like, scalding to the touch. You won't ever be touching that part of the laptop, but it makes me think that you should never game with the screen closed because the heat can degrade the OLED panel faster. Still, these are minor gripes. I picked up the 4070 model for $1,400 on sale, which is just insane given the performance. if you see it for that cheap and you're on the fence, buy it!
I would recommend this to a friend- Cons mentioned:Temperature
Rated 4 out of 5 stars
Zephyrus G16 a bit loud and thermal issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing laptop with premium feel and build, the only things that sucks is the ventilation! The fans are kinda loud and i didnt even run any games on it yet! And then it heats up pretty quick since the vents are on the bottom flat and there is very minimal raise so forget about trying to use it in bed. and prolly have to keep it raised somehow. fans are good tho once it does it’s job, it cools the laptop well but couldve placed it better.
No, I would not recommend this to a friend - Pros mentioned:Screen
Rated 5 out of 5 stars
INCREDIBLE!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To get this level of performance from such a lightweight, highly appealing device I could not imagine a better laptop for this price range! OLED screen is remarkable and HDR functionality has every game I’m playing looking as good as ever! The 4070 has been working great at the native resolution and I can say that every title I have thrown at it, it’s producing fantastic results! I hope Asus sticks with this model and I will look to only upgrade to another when the time comes! 10/10!
I would recommend this to a friend - Cons mentioned:Fan noise
Rated 1 out of 5 stars
Units purchased from Best Buy USA DO NOT QUALIFY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I try to register laptop for 'Register your new ASUS laptop to receive 1 year of complimentary Accidental Damage Protection (ADP)!', I noticed 'Units purchased from Best Buy USA do not qualify for ADP and APC.'. Will Best Buy provide this complimentary ADP? You have to pay for that. I don't know what is going between Best Buy & ASUS. What about laptop? Good: - Thin (I love it) - Fair audio - Nice Keys Bad (Non-Gaming) mode: - Very Hot Even when you browser internet - Loud fan noise - Screen turns off & on when you plug or unplug power - Screen soooo bright even at low brightness level
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Anan,
Thank you for sharing your experience with the laptop and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2404034747-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/
- Pros mentioned:Oled
Rated 5 out of 5 stars
La mejor laptop gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ultra delgada con buen rendimiento y una pantalla oled increíble, en cuanto a juegos correo battlefield 2042 en alto a 2k sin problemas
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Rog G16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with my ASUS Zephyrus ROG G16! The performance is top-notch, the display is sharp and smooth, and it handles games perfectly without overheating. The build quality feels premium, and the keyboard is super comfortable. Great laptop for both gaming and work! Highly recommend!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Good for work and gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech work setting up networks on site, in office emails and data entry. Then when I need a moment to play a game. It works flawlessly and no skipping or issues. It gets a little warm, but have it on a desk or a platform if in you lap.
I would recommend this to a friend Rated 4 out of 5 stars
First time computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is actually quite good as a first computer. Nice and smooth. Only thing is it gets pretty hot running games but it’s not a problem with a cooling fan.
I would recommend this to a friend- Cons mentioned:Overheating
Rated 2 out of 5 stars
Hot but not so hot.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So let me start by saying something good about this laptop. This laptop is very portable and lightweight. And that's all the good I have to say about it. Now, let's talk about performance. When I first took it out, the box and my eye lit up like a kid on Christmas, I thought to myself that this would be the best laptop I ever had. But boy, was I wrong. On the first boot to the start of Windows, it took about 25 to 30 minutes to set up. Doing the whole setup period, the fan roared loud as a hungry lion chasing a pack of zebras. Not to mention, the heat coming out of the bottom felt like I was in the middle of the Sahara desert. Well, at least my lap did. Ok, so I figured if I got a laptop cooling fan, I'd be ok. The first thing I always do when I get a new computer is download my security software. And this is where things start to go left. I noticed that when I opened the web browser, it was really slow compared to my old laptop. So, I decided to check for updates and proceed to download. So, after an hour or so, everything was up to date and ready to be tested. The results were failure. I have fiber internet, so normally it's pretty fast. I began to do speed test after speed test. The results were the same each time, slow. Needless to say, i returned the gaming turtle.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2403009977-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rating 4.1 out of 5 stars with 9 reviews
(9 Reviews)- The VergeRating, 4 out of 54.0Jonathan Hilburg on December 19, 2024
Asus ROG Zephyrus G16 (2024) review: an AMD upgradeAsus overhauled its ROG Zephyrus gaming laptops in 2024, giving them sleek, aluminum bodies and brilliant OLED screens. The Intel version of the ROG Zephyrus G16 looked like a potential MacBook Pro killer when it launched in February; it is thin,
Full Review - Digital TrendsJacob Roach on April 18, 2024
The Asus ROG Zephyrus G16 completely challenged my expectationsThe Asus ROG Zephyrus G16 is lighter than a MacBook Pro, and it can pack up to an RTX 4090, but it will challenge your expectations about gaming laptops.
Full Review - Laptop MagRating, 3 out of 53.0Claire Tabari on July 18, 2024
Asus ROG Zephyrus G16 (2024) review: Perfect for one type of gamerIt's wonderfully thin and boasts a beautiful OLED panel, making it perfect for a certain type of gamer.
Full Review - LaptopMedia.comRating, 4 out of 54.0Nikolay Palaozov on October 18, 2024
ASUS ROG Zephyrus G16 GA605 review – A Thin and Solid Gaming Laptop With CaveatsIf you need a new thin and powerful laptop, the ROG Zephyrus G16 GA605 could be on your shortlist. It's a well-built solid metal device with a great keyboard and touchpad. The other feature that could catch the buyer's attention is the optional
Full Review - UltrabookReview.comRating, 4.3 out of 54.3Andrei Girbea on February 20, 2024
Asus ROG Zephyrus G16 GU605MY review (Core Ultra 9 185H, RTX 4090)This is my review of the top-specced configuration of the 2024 Asus ROG Zephyrus G16, the GU605MY variant that bundles a Core Ultra 9 processor, 32 GB of
Full Review - TechaerisRating, 4.8 out of 54.8Alex Hernandez on December 18, 2024
ASUS ROG Zephyrus G16 (GA605) ReviewThe ASUS ROG Zephyrus G16 (GA605) is the latest laptop to come across my desk, and it joins the cacophony of amazing laptops in 2024.
Full Review - TechgoonduAlfred Siew on April 1, 2024
Asus ROG Zephyrus G16 (2024) review: Slim, powerful gaming notebook - TechgoonduThe Asus ROG Zephyrus G16 is such a well-put-together package, especially with the high-quality screen that makes a real difference in games.
Full Review - cnet.com.auRating, 4.2 out of 54.2Lori Grunin on July 12, 2024
Asus ROG Zephyrus G16 Review: A Top Gaming Laptop for Creators TooAlso, a top choice for creators who game.
Full Review