Customer Ratings & Reviews
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- Model:
- RP-BE58
- SKU:
- 10734213
Rating by feature
- Setup
Rating 4.1 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Signal Strength
Rating 4.1 out of 5 stars
Works okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to extend our WiFi into our back four season room. While it works great for the room, it really needs to be part of a mesh system. Buying just 1 isn’t doing the job.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SabrinaM,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2508017400-0001) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Steaming pile of garbage. Avoid like the plague.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus WiFi router management app was unable to establish a connection even though the range extender was connected on WiFi on my iPhone. The setup and mange device functions were not usable. Additionally the Ethernet connection if you plan to use it feeds into the bottom of the device rendering the plug below completely useless. As delivered this product is not functional as a WiFi extender. I will be returning this pile of hot garbage. Wish I could give it zero stars.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brendan R,
We sincerely apologize for the connectivity issue you've faced with the ASUS RP-BE58 Range Extender and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2506000280-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
