Customer Ratings & Reviews

I recently signed up for Best Buy's Total Tech service and it has been outstanding. The 24/7 support line is incredibly helpful, providing quick and knowledgeable assistance at any time. The unlimited Geek Squad support is fantastic, with professional and skilled technicians available for in-store and at-home services. The extended warranty coverage and exclusive member pricing offer great value and peace of mind. Overall, Total Tech has greatly exceeded my expectations, making managing and enjoying my technology easier than ever.

I recently signed up for Best Buy's Total Tech service and it has been outstanding. The 24/7 support line is incredibly helpful, providing quick and knowledgeable assistance at any time. The unlimited Geek Squad support is fantastic, with professional and skilled technicians available for in-store and at-home services. The extended warranty coverage and exclusive member pricing offer great value and peace of mind. Overall, Total Tech has greatly exceeded my expectations, making managing and enjoying my technology easier than ever.

I am highly recommending that you invest in the My Best Buy total membership because it totally protects you. I have to admit at first I was doubtful but now I noticed that it is the best money I ever spent to protect the purchase that I made. I am so grateful to best buy for this amazing product protection. And another wonderful thing is that once you do become a my best. Buy total member. There are so many amazing offers that are only available to you as a member. And they saved me a ton of money and so many other products that I needed to purchase and with this membership, I was able to get such an incredible deal.

ssI haver in a very short time found value. i bought a computer a HP desk top. iT WAS PLAGUED WITH MICROSOFT STUPIDITY! SEEMS THAT MCROSOFT HAS DECIDED THAT WILL PUT IN A SAFE MODE TO STOP US FROM ONLY SOFTWART OR WHOM SOME WON HAD GIVEN MICROSOFT TRIBUTE TO SAY ITIS OK. EVEN THE SOFTWARE FROM BEST BUY WOULD NOT LOAD. I returned the co9mnputer after spending several hours fooling with it, to discover the "safe mode" They were able to disable it so i could load software, by the way NOT even putting the computer in developer mode would by pass this crap. took almost a hour there to deal with this, but they did it with a simile.

We have had Best Buy Total membership for many years. We had a fire and had to replace all of the appliances but one. Our new stove[we have to cook a lot because of allergies] died in less than a year's time(electronic side of the gas stove), and we got the credit for it and bought a different model. I used the difference they gave us on a card to replace the last one that survived the fire, as it was dying(over ten yr old!). I strongly recommend their Total membership, as we have had electronics and appliances from them for years. They cover most things that go wrong, and charge less than most if it needs serious repairs. The added bonus is a 10% discount off anything you purchase there as a member. That helped us a lot when we had to replace so much all at once!!! It also gives coupons off toward different items at different times of the year.

Total tech has been a total blessing. As a business owner all my stress and worries about my devices are no longer in the back of my mind! I have had zero issues when returning a defective device and can immediately get my money back or get swapped out with a new one same day. The two day shipping is also a live saver knowing I can rely on BestBuy to deliver my items safely when I know I’ll be too busy to come in the store myself. I’ve been able to recommend Total Tech to a lot of my friends and the benefits it’s added to my life. Everyone in the store is kind and makes me feel so much more valued when they find out I’m a member! The price is worth it and I can leave my mind at ease knowing I’m protected!

Purchasing all tech, appliances etc. in my home for the past 20+ years, I have relied on my various Best Buy service memberships year in and year in and year out and have always been very pleased. Whether Geek service at my local Best Buy store, or many services at my home, I have always been treated with great respect and expert attention. I've always had great confidence in their ability to expertly handle every situation.

I really wish I had discovered this Total Rewards membership right when I first started shopping here in Best Buy—it's incredibly valuable! The benefits, especially for Apple products, are outstanding. As a member, I get access to exclusive deals that significantly lower the cost, and they even include AppleCare+ with the purchases. This makes each purchase a great bargain, giving you more bang for your buck. From now on, I’ll be buying all my Apple products exclusively here. I highly recommend signing up if you frequently shop for tech—it’s a decision you won’t regret. Trust me, this membership truly enhances the shopping experience at Best Buy!

I’ve had to have techs out twice for assistance, once with a dishwasher and once with my treadmill, both purchased with Best Buy. Both experiences have been so easy! Scheduling is fast, you will receive text updates regarding appointment windows and the techs always call before en route in case you need to adjust/leave work to meet them.

Best Buy's 'Total Tech' services have for me proved a godsend. I have 2 apple "macbook pro' laptop computers, which periodically need repairs--&/or I need assistance (as a non-tech'-savvy senior) on how to use them properly. The Geek Squad's patient assistance has proved invaluable. I often come to them feeling utterly frustrated & cranky, but after their assistance I inverably leave relieved, satisfied & grateful. While I try to avoid hyperbolizing, from my experiences with the Geek Squad they've been nothing short of SUBERB!

Having gotten best buy total when I bought a macbook in place of my broken desktop, I had forgotten the tech support that they offer through geeksquad. I had put my desktop through every diagnostic I was able to do and took it to another reputable buyer who simply recommended a new part without testing it out. Through this membership, with the help of geeksquad, the issue with the desktop was solved at no expense other than the two parts I needed to order to have replaced. The labor was entirely covered by My Best Buy Total and several months later it is still working as new. The security that comes with constant tech support and free diagnostics is completely worth the price.

The My Best Buy Totaltech™ Yearly Membership is an absolute game-changer, earning a solid 5-star rating. This membership offers a myriad of benefits that have significantly enhanced my shopping and tech experiences. The standout feature of this membership is the access to exclusive deals and discounts. As a tech enthusiast, I've been able to save substantially on a wide range of products, from the latest gadgets to essential tech accessories. The members-only pricing and early access to sales events are a true delight. The added perk of free Geek Squad setup and support is invaluable. Whenever I purchase a new tech product, the Geek Squad is there to ensure a seamless setup and provide expert advice. This personalized support has saved me time and eliminated the hassle of troubleshooting technical issues on my own. The inclusion of 24/7 tech support is a game-changer. Knowing that I can reach out for assistance at any time, day or night, provides peace of mind. The tech support team is knowledgeable, patient, and has been instrumental in resolving any queries or concerns I've had about my devices. The rewards program is another fantastic aspect of the Totaltech™ Yearly Membership. Earning points on every purchase, along with bonus points events, has allowed me to redeem rewards for even more tech goodies. It's a rewarding experience that keeps me coming back to Best Buy for all my tech needs. The convenience of free shipping on most Best Buy purchases is a substantial benefit. I've enjoyed the flexibility of having my tech essentials delivered to my doorstep without worrying about additional shipping costs. It's a small detail that adds to the overall satisfaction of being a Totaltech™ member. In conclusion, the My Best Buy Totaltech™ Yearly Membership is a must-have for anyone passionate about technology. The combination of exclusive deals, expert support, rewards, and convenient shipping makes this membership an exceptional value. If you're a tech enthusiast, this membership is your ticket to a year filled with tech bliss.

The Best Buy Totaltech™ Yearly Membership has been an absolute game-changer for me as a tech enthusiast and frequent shopper at Best Buy. This membership program offers a wide range of benefits and has greatly enhanced my shopping experience. First and foremost, the savings and exclusive offers provided by the Totaltech™ membership are outstanding. With this membership, I have access to special pricing, discounts, and promotions on a variety of tech products. Whether it's a new smartphone, a laptop, or home appliances, the membership has consistently helped me save money on my purchases. The added convenience of expedited shipping is a major perk of this membership. As a member, I enjoy faster shipping speeds and often receive my orders in a fraction of the usual time. This has been incredibly convenient, especially when I need a product urgently or want to avoid delays. One of the standout features of the Totaltech™ membership is the dedicated tech support provided. As a member, I have access to expert advice and assistance for any tech-related issues or questions I may have. The knowledgeable and friendly support team has been instrumental in helping me troubleshoot problems and find solutions quickly. The extended return and exchange period is another valuable benefit of this membership. It provides me with peace of mind, knowing that I have an extended window to return or exchange products if they don't meet my expectations. This policy has saved me from any buyer's remorse and ensured that I am satisfied with my purchases. The Totaltech™ membership also grants me early access to sales events and product launches. I often get a head start on the latest deals and have the opportunity to snag new releases before they become widely available. This has allowed me to stay up-to-date with the latest tech trends and get my hands on sought-after products. Lastly, I must mention the excellent customer service provided by Best Buy. Whether it's assistance with my membership, help with a product, or any other inquiries, the Best Buy team has consistently delivered exceptional support. Their dedication to customer satisfaction is evident in every interaction. In conclusion, the Best Buy Totaltech™ Yearly Membership is a must-have for any tech enthusiast or frequent shopper at Best Buy. The program offers fantastic savings, expedited shipping, expert tech support, extended return policies, and exclusive access to sales and product launches. It has significantly enhanced my shopping experience and provided me with valuable benefits. If you want to take your Best Buy shopping to the next level, I highly recommend becoming a Totaltech™ member.

I got the membership a few years ago just to get the coverage on a laptop that i purchased. I have kept it ever since! You get extended returns, included protection plans, and free installation and delivery. This is an item we include in our yearly budget that just makes sense! We purchase 90% of our major appliances and electronics from best buy. So if you're someone who wants security on your large purchase items, the total tech membership is a MUST! 100% worth the money for everything included.

If you're a tech enthusiast or just someone who frequently shops for electronics and appliances, Best Buy's Totaltech™ Membership is a game-changer that's worthy of consideration. As a Totaltech™ member myself, I've found this program to be a valuable investment that elevates the shopping experience and provides numerous benefits that go beyond the standard retail experience. One of the standout features of Totaltech™ membership is the enhanced customer support and service. Members gain access to 24/7 tech support, ensuring that help is always just a phone call or chat away. Whether you're facing technical issues with your devices or need assistance with setup, troubleshooting, or advice on product selection, the dedicated support team is there to assist, making complex tech problems a thing of the past. The Totaltech™ membership also offers exclusive member-only pricing and discounts on a wide range of products, including appliances, electronics, and accessories. These savings can add up significantly, especially for frequent shoppers, making the membership fee a smart investment for those looking to maximize their budget. Additionally, members enjoy free Geek Squad set-up and protection for their devices, which provides peace of mind when purchasing expensive electronics. This service includes in-home delivery and installation, ensuring that your new tech investments are up and running smoothly. Plus, the Geek Squad protection plan offers extended warranties and coverage against accidental damage, protecting your purchases for the long term. The benefits of Totaltech™ extend to the convenience of shopping. Members receive free two-day shipping on a vast selection of products, ensuring that you get your purchases quickly and efficiently. This is especially valuable for those last-minute tech needs or urgent replacements. Another feature that sets Totaltech™ apart is the ability to schedule in-home consultations with experts. Whether you're planning a home theater setup, a smart home transformation, or need advice on optimizing your tech ecosystem, these consultations provide personalized guidance and recommendations tailored to your specific needs and preferences. Privacy and data protection are paramount, and Best Buy takes these concerns seriously. Totaltech™ membership includes identity theft resolution services and secure data disposal, giving you peace of mind when it comes to the safety of your personal information. Best Buy's Totaltech™ Membership is a comprehensive, value-packed program that caters to tech enthusiasts and anyone looking to elevate their shopping and tech support experience. With enhanced customer support, exclusive pricing, Geek Squad protection, and a host of other valuable perks, it's a worthy investment for those who frequently shop for electronics and appliances. Whether you're seeking expert advice, convenience, or cost savings, Totaltech™ delivers on all fronts, making it an indispensable part of the modern tech shopper's toolkit.

Title: Impressive Viewing Experience with the LG 75” TV I recently had the opportunity to experience the LG 75” TV, and I must say that it left a lasting impression on me. As an avid TV enthusiast, I was excited to delve into the features and performance of this particular model. Here's my review based on my individual experience using it. First and foremost, the size of the screen is truly remarkable. The 75-inch display provides an immersive viewing experience, bringing movies, TV shows, and games to life in breathtaking detail. The colors are vibrant, and the contrast is excellent, creating a visually stunning picture quality. Whether it was watching action-packed movies or playing video games, the large screen made everything more engaging and captivating. The TV also boasts impressive smart features. The webOS platform is intuitive and user-friendly, allowing easy navigation and quick access to various streaming services. The built-in apps, such as Netflix and Amazon Prime Video, worked seamlessly, and I appreciated the convenience of having all my favorite content readily available. The audio quality was decent, providing clear and immersive sound. However, I did find that it lacked a bit of depth and richness, especially for a TV of this size. Connecting external speakers or a soundbar would be a worthwhile consideration to enhance the overall audio experience. Another aspect I appreciated about the LG 75” TV was its sleek and modern design. The slim bezels and slim profile added a touch of elegance to my living space, and the TV blended seamlessly with my home décor. The connectivity options were also extensive, with multiple HDMI and USB ports, enabling me to connect various devices without any hassle. One minor drawback I encountered was the remote control. While functional, it felt a bit flimsy and could have been more ergonomic. However, this is a minor issue and doesn't significantly impact the overall experience with the TV. In conclusion, the LG 75” TV proved to be a remarkable addition to my home entertainment setup. The impressive screen size, stunning picture quality, and user-friendly smart features made my viewing experience truly enjoyable. With a few minor improvements in audio quality and remote design, this TV would be close to perfect. If you're in the market for a large-screen TV that delivers on both performance and aesthetics, the LG 75” TV is definitely worth considering.

Having the MyBestBuy Total plan for a year has been helpful for me and also my family. Using my membership has saved me a lot of money even though I purchased less than 5 items. Having the geek squad support has helped not only in the devices we purchased but also old and other devices we would need to check or fix that with the fast response and discount

i had the membership for almost 1 year, barely used it except for the initial reason i got it (to fix my laptop which was having some screen/ram issues) they didn’t fix it because im not sure they knew how? anyhow, i totally feel like it was a waste of money for me personally since im not so damage prone when it comes to my devices and the laptop was kind of a one off so i shouldn’t have let them talk me into getting a full year of that. I will say, if you have a large family or multiple people you can share this with who are very accident prone with their devices, or just need some extra protection JUST IN CASE, get it. it’ll definitely be worth it for you. especially if it’s not a lot of serious issues. I might opt for getting it some other time if i think i might ABSOLUTELY need it, but I doubt it.

It's hard these days to get reliable service; especially if you're in the country. Best Buy Total Tech ALWAYS answers calls quickly, show up when they say they will, and make sure that, if your warranty is still good it gets applied. I thought mine has run out and was VERY surprised and pleased when I was charged zero dollars for a repair. Yes, this is insurance and, yes, you might never use it but, my, oh, my, it's a wonderful thing to have when something breaks!

This is pretty good if you buy a lot of electronics since it covers all your purchases, from movies, video game accessories and major electronics. Read the fine print and understand the program before buying. Pros: You get coverage for just about all your purchases. Just need to pay a fee if you need to return an item to get a replacement. Similar to warranty where you get the item you returned that is damaged or malfunctioned for a brand new replacement. But then once you get it, you have to pay for another warranty plan. Here you just pay a fee for the return and since you have the total plan, its covered automatically, just $180 a year. 2. you get special prices for being a TOTAL member, just got these headphones that are 200 for 140 as a TOTAL member, so a savings of 60. They do that for many items. A samsung TV I was looking at was 2500 on sale from 3800, and for 2 days had a TOTAL member sale for 2000. saving an extra 500 from the regular sale price, so you have chances to save depending on what your looking for. Cons: not really a con, but you need to pay the 180 each year to keep it on and active. Sounds like your items stay protected as long as you have the plan, but it can't be stopped and then renewed later and keep protection from items before plan expired and got renewed.