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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 139 reviews

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71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews
  • Rated 5 out of 5 stars

    its a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone besides the inconvient gliches.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Two phones both junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two of these. The first one went into a constant boot cycle after 24 hours and the second after about 48. I have not had good luck with Samsung products in the past so but I thought I would give them another try..... Bad idea

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worse phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone does not like to load, mic cuts in and out, slower then any other phone I have used, the quality is bad. would not ever recommend this phone to my worst enemy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone is not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a phone that I would recommend. Maybe it is just my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this model is a recycled previous model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth getting, specially for the price. move up GS3 or 4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really dont like the phone...not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is a not good at all..but it is Not Best Buy's fault..just a bad phone...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no bars at home or work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total waste of money- now in out 150 bux-no more best buy for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Perfect Phone!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone yesterday and it is perfect! Its exactly like the samsung galaxy 3 but smaller... It has everything I need .... Its such a beautiful phone as well and a great price! On top of it all I got a $50 best buy gitftcard with purchasing the phone because they are running a promotion right now when you buy any samsung galaxy phone you get a $50 giftcard how cool!! Which makes this phone $120... hurry in and buy this phone today it just came out great job samsung and boost !!!! :-))))))

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just Okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone will do what you need, but none of it spectacularly. The photos are decent quality, the sound is decent quality, the processor is decent quality... you see where I'm going with this. Everything is decent. But nothing more. The phone can't export apps to the memory card, and the internal memory is only 2 gigs, which isn't much at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    At first it was great, but that didn't last long.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this phone was great and I was very pleased. Then I noticed little things like the apps wouldn't work properly. Now the phone just reboots whenever it feels like it. Would be okay as a call and text phone only I think.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Prevail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone and i hate this phone. the phone constantly is randomly restarting. I can only download 4 apps and it says storage space is full. I bought a brand new memory card and it will not let me view my pictures , it will say memory full and then i have to restart my phone to view my pictures. I am contanstly not receving calls and not getting text messages. when im on the phone people can never hear me . i would never recommend this phone to anybody.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Everything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Its a mini S3. I have gone threw 4 boost mobile cell phones. And this phone is top notch. It does everything the S3 does just what I needed. My phone is my life and business. So now they just need to come out with some cases for it. Other than that.. Way to go. Amazing phone and Amazing Battery Life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this phone yesterday and I'm very happy .. It's a little early to review but years ago I had the Samsung Galaxy Prevail and I love it but upgraded it to a bigger screen phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone at Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I have had the phone for over 2 weeks now, and my phone has been so convenient for me. The battery life is awesome and I am on the phone constantly. I t has not froze on me yet, and i have not had any problems with it so far. Great phone at an amazing price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Bad Reception

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this phone less than a week. Loved the size and the features of the phone until I continued to use the phone. I had two dropped calls. Also, the reception was in and out (choppy). Return the phone for Samsung Galaxy Prevail LTE.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality. Freezes. Camera not bad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24hrs past warranty (literally) sound garbled and echoed. Took to Boost Store since Radio Shack, where I bought it, said "too bad". Boost mgr said: "poor model, but let me send back to factory." 3 trips to factory w/o solution. 2 yrs later still struggling & looking for new phone. Have had GOOD Samsungs in past but this one clearly 'sucks'.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    worst phone i ever got

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever Science i bought this phone nothing bit problems alarm not wanting to go off the battery never has kept a charge i have bought new batterys and still edoes not stay charged so to use this peice of garbage u have to stay hard wired they should recall all the s2's or give money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only good for this one network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has a Galaxy phone and used in the Philippines because can hold two sim cards. I had made this purchase for a friend to have in hopes he would be able to use the phone when traveling. Not a phone to have because cannot change the sim card in the phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Call drop

    Rated 1 out of 5 stars

    Poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this phone. I brought it in June 2014 and in August 2014 it continue to drop all my calls now I have to buy a new phone. No insurance :-(

    No, I would not recommend this to a friend