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Customer reviews

Rating 4.1 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the DS-920DW Wireless Duplex Mobile Color Page Scanner's ease of use, excellent scan quality, and compact size. Many appreciate its wireless capabilities and the convenience of scanning to an SD card, along with the long battery life and duplex scanning feature. However, some users experienced challenges with the scanner's software and setup process, and a few noted compatibility issues, particularly with Mac systems. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 416 reviews
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    So far so good. Difficult set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to do the trick for a scanner. I had to have tech support walk me through the set up on my MacBook Air. Unfortunately, the instructions omit some keys steps. It says it has WiFi, but the tech said it didn't, so I couldn't set it up for WiFi. I haven't had time to spend on ferreting out the WiFi set up. I'd say this does ok for someone that needs limited scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Easy! Easy to understand directions and easy to use. Light and portable....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the road ...& it works ideal. It can be used with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear scans. Long battery life. Would be nice to batch scan to create one file

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose for needing a scanner for work and and school.paper feed is kind of touchy, computer recognition is also touchy. Overall I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is so portable and can be used anywhere. Will tell my friend

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Awesome portable scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best portable scanners I have bought. pretty fast and battery life is great. Love that I can scanned double sided documents without having to feed it twice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scanner. It's very compact and convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it for school documents and work documents on the go. I think it works pretty efficiently and does the job it was advertising.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Very Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scan quality is awesome and so convenient...love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this scanner for its portability. It has a battery which allows you to take it on the go. It does not have to be hooked up to a computer to scan documents which is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanners are expensive and you pretty much get what you pay for. I went in to get the cheapest scanner you had - per boss' instruction but an associate talked me into this scanner. It was not the product I originally wanted to get, but like I said, boss' instructions. This product gets the job done. I use the charge cord for connection to computer which is quick and easy and the carry bag is convenient. The scan quality is acceptable but like I mentioned before - you get what you pay for. This machine, with a little adjustment here and tweak there on Microsoft paint produces a good scanned image to turn in on my reports. I would recommend this product to someone that is needing items scanned and not real worried about speed or top of the line scan imaging.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    ok for basic scanning, small quantity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a quick solution for scanning many documents for bookkeeping. This worked ok, but was not the most intuitive or user-friendly solution. Computer-Side software is lacking, small monochrome screen on the unit itself is too DOS-like and hard to work menus.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to transport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It has taken a while to learn to use it to it's full capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store looking for this specific item, I have a Brother printer, and this scanner is so convenience, its portable and connect to basically any device. The wife really like this scanner better than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Functionality On Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice scanner gets the job done and is ultra portable. I love the two-sided scanning feature so I don't need to flip each page over. Still working great after 6 months!

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality, Size

    Rated 5 out of 5 stars

    Excellent scanner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and scan quality is excellent. The compact size is perfect for traveling. The memory card option is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner for on the go jobs. However the set up wasn't user friendly. Otherwise very convenient

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This is my second one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item again. The first one I purchased 4 years ago. It was perfect for what I needed...scanning receipts. The portability was perfect. I wish the first one would have lasted a bit longer, but it did some hard time bouncing around in my truck.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Good product, poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Really like the ability to view the scans from mobile device (without computer). Document scan quality is good as my Brother MFC. Only downfall, battery life is about 30 min utes of scanning. Does charge via USB and can charge in vehicle from car charger.

    I would recommend this to a friend
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