Customer Ratings & Reviews

So far so good. Still having an issue not being able to scan documents.

It's good as far as the control panel not being locked out like HP that forces one into an ink plan online. The Brothers control panel is not user friendly, the PC app is better.

Nice printer with the features I wanted at a reasonable price

Brother makes an outstanding all-in-one system and the year long ink tanks are a definite plus!

I’m glad I made the decision to purchase this printer! It is a great product.

This printer met our needs and specifically our wireless demands.

This copier works perfectly and is a great value, I strongly recommend it

It was easy to install and works great! I highly recommend it

I have owned a couple products from Brother about 15 years ago. At the time, the printer I had worked very well and I was impressed with the print quality, especially in color. Now, 15 years later, I have this new one from Brother. It is a really nice all-in-one. Once I unboxed it and put it where it is going, I started the setup process. Setup is pretty straightforward and easy to do on the lcd screen. I got it connected to my network and then added it to my devices on my PC and laptop. I printed a few different things on it from simple black text documents to colorful pictures. It performed well. The print quality is really good. It also prints pretty quickly. The copy and scan functions work very well also. I scanned some receipts that I keep and they uploaded to my PC without issue and were very clear and easy to read. I like the size of the tray because I won't have to refill the paper often, for my needs. My favorite part is the wireless capabilities. I keep this in a closet with my modem and router. It's nice not having to clutter my desk. The Brother app is pretty cool. I don't know if this is something I would use regularly but it's definitely a nice thing to have the ability to use it while on the go. Overall, I am very happy with this all-in-one.

High capacity; fast; lots of banding; shuffles printed pages if using full capacity.

The Brother INKvestment 4355 All-in-one printer is a great printer, but there are a few things that I don't like. The 4355 printer is loaded with features, many of which are very useful. The printer is wireless, has a built-in scanner, document feeder, double sided printer, and even a fax machine. The printer is easy to set up, you can do it from the printer itself, or you can use the brother app. The printer comes with all starter cartridges you need to print up to 1500 pages, give or take depending on how you print. The printer can print letter documents surprising fast, and it can do 2-sided printing. The printer really shines when printing images, the image quality is really good. Colors appeared bright and the image quality in general was very sharp. The Brother app that is used to control many of the wireless functions, looks very outdated. It’s laggy and slow, the design of the app just looks old. It definitely needs an update. My biggest complaint about the printer is the cartridges, it’s not so much the volume of the ink but the cost of the replacement cartridges, they can be expensive. Overall, The Brother INKvestment 4355 is a great printer that produces some amazing quality images, has a scanner, document feeder and even a fax machine. The companion app isn’t so great and feel very outdated. But the biggest downside is the cost of the replacement cartridges. If that doesn’t bother you, then this is a fantastic printer.

I got the Brother INKvestment 4355 and used it for a couple of months. I wanted to have enough time using it before writing an honest review about it. Setup was really easy and I can get the job done even with the small color screen. I am a student and most of the time I need to print directly from my phone. This printer can get connected to the WIFI quick and I could also print form the app and cloud. The print quality is solid with a nice and sharp black color. I like the contrast it has which makes the colors look good for chart, report and even photos. The auto duplex printing is great because it help saving paper and the paper feeder is also big enough so I dont need to add paper every time. Only downside is it doesn’t do double-sided scanning, which would’ve been nice. Ink last longer that what I expected and refills aren't too expensive and can be found anywhere. Print speed is decent too, nothing crazy fast but perfectly fine for home office work. Overall I am super happy with it and it is the best printer that I have had so far. it has a nice features with a good price. The only minor gripe is the small screen, but honestly, it hasn’t been a dealbreaker at all.

I brought it home, removed it from the box. Everything was there.I was going to set it up for wireless. I plugged it in and the display lit up with two white bands and three dark bands. The directions said push the WIRELESS button and follow the directions on the display. I pushed. No directions. I set up the phone program and tried to set the printer up. It didn't work. I tried the on/off switch. It didn't work. None of the buttons worked. To turn the printer off I had to disconnect the power. I tried using a USB cable. That didn't work either. The printer with the power on didn't have a working display, wireless, or power switch. I returned it within 24 hours. The return went great. No problem. Note that I cannot recommend a printer which doesn't work at all.

This Brother Inkvestment printer has been a great addition to my little office. There are two people that share use of this for a local brewery. We mostly use this to scan items needed for business purposes, but we do use it to print receipts pretty often as well. I like that it is a bit smaller than our old printer. but can still hold a decent amount of paper in the tray. it hooked up pretty easily to the wifi and has worked great since. once we send a document it prints very fast and hasn't jammed yet. I do like the button pushes and the USB connction. I do hate hat it uses a cartridge instead of bottles. for some reason the cartridges just make me annoyed since I can never tell how much is really left and they are ALWAYS SO EXPENSIVE. :-( I would definitely recommend this Brother Inkvestment4355 printer if you are looking for a printer / scanner / all-in-one brother to help at home or in a small office. This has been a great addition and we can't wait to use it more as we get busier.

Brother is one of the more reliable printer brands on the market. Our previous Brother AIO (All-In-One) printer lasted us over 10 years. This printer will do it all from printing to scanning to copying in black and white or color to faxing to scanning to the web. That being said, I do wish their built-in screen was a bit larger and easier to navigate, but once set up, you likely won't need to use the screen for anything other than informational messages. Quick buttons for copying (a button for color copies and a button for black and white) are a must for an AIO. Additionally, it is foolish to buy a copier that doesn't have an automatic document feeder. This machine can handle up to 20 pages for copying or scanning through the ADF. Setup was relatively easy with an option to do it via an app or via the built-in screen. I used the "old fashioned way" (via the printer's built-in screen) and, while a bit of a challenge to key in my complex home network password, setup was, overall, easy. A QR code is displayed if you want to use your phone to assist in the process. The output speed is good in "normal mode" and the quality is adequate in normal mode. Changing to high quality (for photos, stickers, etc.) slows the output considerably but also ensures a nice, bold product. The single sheet, manual feed (a must for me) is on the backside of the printer and is way easier than taking your 150 sheet feeder out to load a single piece of paper. The replacement ink won't be as cheap as other inks you will see on the shelf, but keep in mind that the 3pk of colors will generate an average of 1500 pages of output--way more than your traditional inkjet printer cartridges. Black will kick out up to 2500 pages. Scanner resolution is up to 1200x2400 which is better than some entry-level AIO printers. You can print from a mobile device via AirPrint or the Brother Mobile Connect app. 2.4/5ghz wifi connectivity--or wifi direct...or USB. Connecting to Windows 10/11 is a piece of cake with my Windows computer finding the device without issue. Lastly, kudos to Brother for adding a PASSWORD feature to the printer to prevent unauthorized users from connecting to the printer! I likely won't turn that on here at home, but it is nice to know that they are thinking about device security at Brother. And of course, the ability to connect directly to your favorite cloud source (i.e. Google Drive) to scan and upload documents to online storage eliminates dropping a copy of the scan to your computer first before uploading. The big names are all included as options for "scan to cloud." Overall, assuming this printer holds up as well as my last Brother AOI, this should be a perfect home office fit for many years! I recommend this printer for casual, home office/student use. [One last thought...Inkvestment is NOT a subscription service. Unlike some other brands, you do not have to subscribe to a monthly ink service or let the app monitor/ship ink as needed.]

Picked this up on 9/26. Have only been able to print one page at a time. Any more and there are paper jams. Sometimes picks up 3-4 pages at a time or on page does get through. Removing a jam can be a bit difficult. Difficult connecting on set up to use wi fi.. All in all been a very bad experience so far. Past the return to Best Buy date by 5 days. Brother support not helpful so far

I haven’t owned an inkjet printer in at least 20 years but heard about these refillable cartridges that supposedly don’t dry out and are much cheaper to operate than the cartridges of the old days. Furthermore, the starter cartridges are supposedly good for 700 color and 1500 pages! That’s a lifetime of casual printing for me. I have a Brother color laser already but most sticker, photo, and specialty paper is for inkjet printers only. This should fill the gap for all my printing needs. Opening the box, first surprise was the telephone jack (lol) for fax. It also has a 2nd jack so you can daisy chain your phone. There’s a scanner and the whole thing feels like standard issue printer plastic. If you’re familiar with Brother printers, this one feels the same. Only difference is the little display it isn’t touchscreen like my laser, but there are a lot more buttons. Set up took about 10 minutes. There’s a QR code on screen to download the Brother app which connects to WiFi, has you install the cartridges (shake before installing!), fills the reservoir, updates firmware, and a prints test page and an alignment page that you put into the scanner. Nice. I printed a full page color photo of my wife on cheap paper and it came out super slightly moist but didn’t smudge. Colors looked great and it finished in under a minute. I was shocked considering full page photos growing up took a half hour (according to my memory, at least). My favorite feature (and I’m used to this from my Brother laser printer) is that it shows up in my iPhone as a printer right away. AirPrint works great, super easy. Excellent product!

It seems that finding a compact all-in-one printer with everything is more difficult these days. Some have most features, but one with this footprint is usually missing something. This one does it all and does it well. The printer is fairly quiet, yet fast. The setup takes care of connecting to a home network and walks through everything needed to be up and running. The calibration takes a while to complete, but the outcome results in a very nice print output. Make sure to update the firmware to the latest release during the setup. There were two updates if I recall. One during setup and another fairly soon afterwards. The phone application is very simple and straight forward. I enjoy having the ability to print straight from my iPhone. I have experienced distorted printing from my phone with other printers, but not this one. Everything prints true to size. I do not have an Android phone to test with. The copy function worked very well with both color and black and white copies and the sheet feeder is a must have for copying and scanning. The panel is very clear to understand and it's bright and easy to read. The paper tray is small, but that is to be expected for a printer this compact. This is the perfect all-in-one for a smaller office or a home office.

Horrible product. IT couldn't hook it up so I had to buy a different one. Tried another computer with no luck. Threw away box and receipt so I cant return it

First Impressions & Setup Out of the box, the 4355 feels solid for a consumer-class all-in-one. It’s not overly bulky, and the trays, manual feed slot, and cartridge compartment all feel sturdy enough for regular home or office use. Mobile App Setup Using Brother’s Mobile Connect app, I was able to set up Wi-Fi quickly. The app guides you through entering your network credentials, and the printer connects without much fuss. On my iPhone, Bluetooth assisted the setup, which made the process smoother. I did run into a small hiccup when updating the firmware — it required me to confirm on the printer’s screen and then go back to the app — but once completed, everything worked fine. After that, mobile printing and scanning from the app was straightforward, and the live ink level monitoring is a nice touch. Windows Setup On Windows, I installed the full driver and software suite from Brother. The setup detected the printer right away over Wi-Fi, installed the scanning utilities, and added it to my printers list. Printing and scanning from standard apps like Word and Windows Scan worked without issue. macOS Setup On macOS, installation was equally smooth. The printer showed up via Bonjour once the driver package was installed. Printing from Pages and scanning through Image Capture worked right away. The only small hiccup was approving the driver in Security & Privacy, which is normal these days for third-party drivers. Print Performance & Quality Speed In everyday use, I was getting about 16–17 pages per minute for black and around 14–15 ppm for color in standard quality — pretty close to spec. First page came out in about 11 seconds. Color-heavy pages slowed things down, but it was still reasonable for a home or small office. Duplex printing is built in, which helps save paper. Quality Text documents are crisp and professional looking. Spreadsheets, charts, and presentations with color all came out clean with sharp edges and smooth fills. Photo prints are usable for casual needs, but you’ll notice some limitations: colors aren’t as vibrant as a dedicated photo printer, and gradients can show faint banding. If your main output is documents and mixed graphics, it does a great job; if you need gallery-quality photos, this isn’t the printer for you. Scanning & Copying The flatbed scanner plus a 20-page automatic document feeder is great for everyday scanning. It’s not duplex, so double-sided pages have to be flipped manually. At 300 dpi, scans of full pages finished in around 10–12 seconds, which is solid. Copies are about the same speed. The quality of scanned documents is sharp, and colors are accurate enough for archiving or digital filing. Ink & Running Costs This is the biggest selling point. The INKvestment cartridges are designed with internal tanks, so they last a lot longer than standard cartridges. Brother advertises up to a year of ink included, and based on page yields, that’s believable for moderate users. Costs per page are very low compared to traditional inkjets — around a penny for black and a few cents for color. Cartridge replacement is simple, and the printer keeps you updated on levels via the app or the small LCD screen. Everyday Use The 1.8-inch color display isn’t touch, but it gets the job done for status updates and menu navigation. For anything more advanced, the mobile app is much easier to use. Paper capacity is 150 sheets, which is fine for home or light office use, but heavy users will need to refill often. Noise is average for this class of printer, not overly loud but noticeable in a quiet room. Strengths • Very low ink costs with long-lasting cartridges • Solid text and document print quality • Decent print speeds for its class • Duplex printing support • Reliable scanning with a 20-page ADF • Easy mobile and PC integration Weaknesses • No duplex scanning • Average photo quality • Modest paper capacity • Small, non-touch display Conclusion The Brother INKvestment 4355 is a very well-rounded all-in-one that nails the basics and keeps operating costs impressively low. For home offices, students, or small businesses that mainly handle documents, forms, and the occasional color print, it’s a great value. The setup across mobile, Windows, and macOS is smooth, printing is fast and sharp, and the scanning features are dependable. If you need high-end photo printing or automatic duplex scanning, you’ll want to step up to a more premium model. But for most people looking for a reliable, economical everyday printer, the 4355 delivers exactly what you need without draining your wallet on ink.