Customer Ratings & Reviews
- Model:
- MFCJ1205W
- |
- SKU:
- 6461474
Customer reviews
Rating 4.3 out of 5 stars with 669 reviews
(669 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the INKvestment MFC-J1205W's print quality and ease of use, frequently praising its compact size and quiet operation. Many also appreciate the printer's affordable price and straightforward setup process, finding it reliable for their printing needs. However, some users experienced challenges with establishing a wireless connection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print qualityCons mentioned:Wireless connectivity
Rated 5 out of 5 stars
Affordable and reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer ink really does last a long time! I have gone through about 3 different printers, I have had issues with connectivity, the ink being too expensive and having to change frequently and the last one the paper kept jamming up. A representative recommended this one to me because his wife is a teacher and prints a lot and I have had 0 complaints! And it is very affordable.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Wireless connectivity
Rated 5 out of 5 stars
Great so far with one minor issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great value and printing quality so far. Minor issue: occasionally when the printer is in sleep mode it doesn't wake up when I send a print job, so I have to manually press the power button for my laptop to connect and print.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Wireless connectivity
Rated 4 out of 5 stars
Oh Brother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good prinrer for the price. The only thing negative was having to down load an app to my phone for it to connect to the router.
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 4 out of 5 stars
No-frills printer for personal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A no-frills printer for personal use. It copies, scans and prints, both just in B/W and color. Not so easy you stall wireless, though
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 4 out of 5 stars
Gets the Job Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well except I’m having difficulty connecting it to my laptop. I had no issues connecting it to my phone.
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 4 out of 5 stars
Brothers printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one told me it couldn't be wireless with a chromebook.
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 2 out of 5 stars
Chrome not compatible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars cause this will not connect via wireless on a chrome OS. No where does it state that anywhere in this description and that’s a pretty big deal when you have a college kid using chrome. Called brother and they confirmed it can’t be hooked up with chrome. Then he said I should have known that cause brother released a press statement in December 2020. Yea cause I watch for all press statements from all companies. Get that crap out of here.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are having printing issues with your Brother MFCJ1205W machine. We are sorry for the wrong information provided, I was doing some research and I was able to confirm that your printer is able to print with your Chromebook using Native printing. Please follow the steps listed below:
https://help.brother-usa.com/app/answers/detail/a_id/173997
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Cons mentioned:Wireless connectivity
Rated 2 out of 5 stars
Poor quality prints
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a printer in a pinch when my HP laserjet died. Thought I could get by with this, but I've been very unhappy with it. If you want to print anything other than plain black text, I would not recommend this printer. The quality is poor and not crisp, like I'm used to with my laserjet. Everything on it feels cheap. Also, the set up was not intuitive and connectivity with my phone and computer is not consistent.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand the print quality is poor on your Brother MFCJ1205W machine. We'd like an opportunity to guide you through adjusting the print settings. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
- Cons mentioned:Wireless connectivity
Rated 3 out of 5 stars
decent printer
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to set up and had intermittent connection issues
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having connectivity issues with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
- Cons mentioned:Wireless connectivity
Rated 3 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brother printer did not connect to my iPad so brother company sent me another printer.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are glad to hear that we sent you a replacement Brother MFCJ1205W machine in order to solve this issue. If you have issues setting up the replacement machine, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Cons mentioned:Wireless connectivity
Rated 1 out of 5 stars
Don't bother
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk. Can't get this to connect to a brand new Dell laptop. Will not connect to the wifi, software files won't decompress to install, there's no clear way to determine what is wrong. I've spend over 8 hours trying to get this to connect. Every other wi-fi connectable device in my house connects to my network without problems. My network isn't the problem, this printer is.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing connection issues with your Brother MFCJ1205W machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
- Cons mentioned:Wireless connectivity
Rated 1 out of 5 stars
Bad Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of junk! It was difficult to connect and I still can't get it to scan images to my computer. I wish I had returned it when I had issues with it but I got side-tracked and figured I would be able to figure it out later. WRONG!
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing scanning issues with your Brother MFCJ1205W machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/173892
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Cons mentioned:Wireless connectivity
Rated 1 out of 5 stars
Run away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints slow. We can’t get it to connect to computers. Only the one it got set up to. Don’t waste your money onit
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our customer service team is available to assist you at www.brother-usa.com/brother-support
- Cons mentioned:Wireless connectivity
Rated 1 out of 5 stars
Bummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer arrived with a broken blue ink. I contacted Best Buy. Ink was not replaced. Difficult to connect wireless. Purchased a cord to connect.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing broken ink and connection issues with your Brother MFCJ1205W and we understand your frustration. We'll be happy to help you. Please contact Brother customer service at https://www.brother-usa.com/support.
- Cons mentioned:Wireless connectivity
Rated 5 out of 5 stars
Works really well...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, in all honesty I was freaked out at first and ready to return this printer. Couldn't get it to connect to my network no matter how I interpreted the directions. Then I walked away for a few minutes and BOOM! Connected solidly to my network, and flawless printing ever since from every computer in my house and all of our mobile devices. I look forward to many years of reliability with this machine!
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Rated 1 out of 5 stars
Do Not Purchase a Brother Printer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I have ever purchased. Couldn’t get it connected to my wireless network. I spoke to 3 support associates from Brother and their “specialist”told me my new MacBook Pro was corrupted and that is why it wouldn’t connect! I wouldn’t recommend Brother printers to anyone! Support was terrible. I took it back and purchased a Cannon printer and it connected in minutes.
No, I would not recommend this to a friend












