Customer Ratings & Reviews
- Model:
- MFCJ1205W
- SKU:
- 6461474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the INKvestment MFC-J1205W's print quality and ease of use, frequently praising its compact size and quiet operation. Many also appreciate the printer's affordable price and straightforward setup process, finding it reliable for their printing needs. However, some users experienced challenges with establishing a wireless connection.
This summary was generated by AI based on customer reviews.
cannot work with any chrome laptop and no usb port
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought the printer but was surprised it cannot work with google chrome laptop. no usb port on the printer
I would recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing issues connecting the Chromebook with your Brother MFCJ1205W machine. We'd like to help. The USB port will be located under the document cover. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/171532
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Not for the occasional printing customer!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always had great success with Brother toner printers. This inkjet printer may be good for those that print on a regular basis. For us that print occasionally, it is a waste of money. I purchased my first one and got 6 pages of printing. I took it back within a few months and got a replacement under warranty. The replacement printed 6 pages and the next time I went to print the ink was dried up 100%. This is unacceptable!! The 6 prints that I was able to get were crisp and clear and quickly printed. I will not replace this printer and even with the inconvenience I will lad my projects on a thumb drive and take them to my local printer.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother MFC-J1205W. We
appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
- Cons mentioned:Wireless connectivity
Chrome not compatible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars cause this will not connect via wireless on a chrome OS. No where does it state that anywhere in this description and that’s a pretty big deal when you have a college kid using chrome. Called brother and they confirmed it can’t be hooked up with chrome. Then he said I should have known that cause brother released a press statement in December 2020. Yea cause I watch for all press statements from all companies. Get that crap out of here.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are having printing issues with your Brother MFCJ1205W machine. We are sorry for the wrong information provided, I was doing some research and I was able to confirm that your printer is able to print with your Chromebook using Native printing. Please follow the steps listed below:
https://help.brother-usa.com/app/answers/detail/a_id/173997
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Cons mentioned:Wireless connectivity
Poor quality prints
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a printer in a pinch when my HP laserjet died. Thought I could get by with this, but I've been very unhappy with it. If you want to print anything other than plain black text, I would not recommend this printer. The quality is poor and not crisp, like I'm used to with my laserjet. Everything on it feels cheap. Also, the set up was not intuitive and connectivity with my phone and computer is not consistent.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand the print quality is poor on your Brother MFCJ1205W machine. We'd like an opportunity to guide you through adjusting the print settings. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Prints well, bloatware and wifi problems.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive and prints well. The main problems I've had with this is I haven't been able to setup the wifi and there is a bunch of software you have to install on your computer to use it.
I would recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing wireless setup issues with your Brother MFCJ1205W machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/173831
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Good with bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer at first, needed to return recently, because it would not connect to Wi-Fi. When it works it’s great, like anything else, like the ink option and it last a long time
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having connectivity issues with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Not the experience I was hoping for……
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this printer is probably pretty good, but my reason for the low rating is the setup. I’m not a tech-savvy person, so I can’t understand why it has to be so difficult to get working with my desktop computer. Too much reliance on the internet. I don’t even have internet service in my home, and don’t plan on having it. It should sync up easily and quickly. Even getting it working with my iPhone is more trouble than it should be. Never should have done away with software.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our customer service team is available to assist you at www.brother-usa.com/brother-support
Nice Product with few things which make it worse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There two reason I have given fair rating to this product : A - There is no proper instruction to setup this computer on network ( wifi ) which can make some people to hop back to store to return this product. B - While purchasing I saw there is year long ink free ; in fact I only got a month long free ink for printer. Overall the product is better, awesome to use - better than HP
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Up to 1 Year of Ink In-box is based on average monthly print volumes of approximately 100 pages at 60% black pages / 40% color pages in accordance with ISO/IEC 24711 using 4 cartridges provided in-box.
The MFCJ1205W comes packaged with LC404 INKvestment TANK Super High Yield Ink Cartridges. Actual yield of initial cartridges will be approximately 87% of replacement LC404 Series, due to ink system initialization. All replacement cartridges will provide approximate page yield stated in accordance with ISO/IEC 24711.
Below is an answer link that will showed you how to connect the Brother MFCJ1205W to your wireless network .
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32306050001/workspaceContext/workspace/processedPrint/Answer/173831
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Frustrating First Experience with Brother Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We actually bought two. One was returned because it wouldn't work. Wouldn't sense that ink tanks were installed even after many re-trys. The other set up easily and is okay for a very basic printer. No automatic feeder makes double-sided copying cumbersome. Best Buys does not really support printers, according to our sales person, so all we could do was return it. And, with no support we could have bought it much closer to home, saving money and time.
No, I would not recommend this to a friendWouldn't connect wifi...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Brother Printers have always performed well for me...when my last one quit working, after reading reviews I decided on this one. I couldn't even get this one set set up. Returned it the next day. Opted for a Epson Eco Tank ET-4800... Set up was simple and intuitive. Evidently something brother needs to work on.
No, I would not recommend this to a friendKind of Cheap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is cheaply made. Does the job but it's slow. It didn't cost much. You get what you pay for. Also, the last ink I bought only lasted for 20 pages. That was upsetting.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer after owning a Brother for many years with minimum problems. This model is very cheaply made, noisy when printing, print is not sharp and printer does not turn off automatically when print job is finished, Would not recommend.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing print quality issues with your Brother MFCJ1205W machine and we understand your disappointment. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Not a duplex printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. Printing on both sides is not duplex but rather you have to turn over the sheet manually and feed it into the machine again. Did not research it thoroughly before purchasing.
No, I would not recommend this to a frienda printer i wanted to like
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed to return this printer because of jamming within months of purchasing it
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some Jamming issues with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Cheap unit, but nice color quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low end. Rather chinsey construction. Paper drawer trash. I returned it and bought a HP upgrade.
No, I would not recommend this to a friendDont buy this printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 6 months and now it stopped working. Not happy.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing issues with your Brother MFCJ1205W machine not working. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended by Consumer Reports and I use it at home but it's not as good as my former 9 1/2 year old HP printer.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your MFC-J1205W. We know this is frustrating. We would love to hear from you with details to be able to assist you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support