Customers have good things to say about the ease of use and helpful instructions provided with the cord-cutting service. They also appreciate the assistance with antenna setup and installation, including the knowledgeable technicians' help in connecting devices and troubleshooting issues. Positive feedback highlights the overall service quality and the technicians' expertise in setting up various streaming devices and TV connections. The quick and efficient installation process is frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 182 reviews
Rated 5 out of 5 stars
Terrific service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Matthew is such a nice person. He explained everything so even I could understand! It was a pleasure to have him visit.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad connected the internet to my tv's
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This reviewer received promo considerations or sweepstakes entry for writing a review.
they did more then connecting. They also made sure my internet covered the whole house
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional service. “Geek Squad” member did not leave until I showed complete familiarity with the installation. Very happy with the service
I would recommend this to a friend
Rated 5 out of 5 stars
Valued tech support and great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent reviewed the concerns and proposed several options. I selected one option and the agent quickly performed what needed to be done.
Very pleased, again.
I would recommend this to a friend
Rated 5 out of 5 stars
Outlook failed to open.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They knew about this problem in Microsoft 365 and proceeded to
fix the problem. Very friendly and competent. Good work!
I would recommend this to a friend
Rated 5 out of 5 stars
They worked to make it just what was required.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They took the time to make sure they provided what I wanted. My location in Englewood is between towers but the worked very hard to get both locations.
I would recommend this to a friend
Rated 5 out of 5 stars
Trying to install Firestick
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek showed up on time and worked really hard. He was not able to get connected on one tv. He said I needed to buy a more up to date tv.
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT CORD CUTTING
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THE AGENT HELP WITH THE “CORD CUTTING” OF THE CABLE HELPED SET UP USING INTERNET TO GET TELEVISION SERVICE.
I would recommend this to a friend
Rated 5 out of 5 stars
service was exceptional. went above and beyond
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
service was exceptional. however this review with all it's do this now do that and you have minimums to achieve make you not ever fill out one again. the review fails
I would recommend this to a friend
Rated 5 out of 5 stars
Hp
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought my new HP computer in to Geek squad they made an appointment and took us early. Fixed problem in minutes. Loved the service.
I would recommend this to a friend
Rated 5 out of 5 stars
They successfully installed ROKU and it works grea
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did all the necessary things needed to install ROKU to all my TV's successfully
I would recommend this to a friend
Rated 5 out of 5 stars
Professional and Efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and efficient crew, led by Justin. Got the old tv off the wall and installed and set up the new one very quickly.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad very nice and answered all questions.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the agent set up my new roku sticks for my tv's and explained everything as he went.
the agent also gave tips and suggestions for future needs regarding these tv's
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad rep called to let me know he was on his way. Arrived within minutes of his estimate. 2 reps arrived. Very knowledgeable and polite. Great help, service and support.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking for tech assistance, I would not hesitate to use this service again. The technician - knowledgeable, polite, and very helpful. I really appreciate this service.
I would recommend this to a friend
Rated 5 out of 5 stars
In house service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Alex was very knowledgeable. His work was very professional. He always does a great job.
I would recommend this to a friend
Rated 5 out of 5 stars
Quick repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad came in and fixed my entertainment system with minutes. He did a great job and was very professional. Thank you Geek Squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Cut the cable bill.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We cut the cable bill in half. The picture is beautiful. The Geeks are some pretty sharp guys and this was certainly worth it.
I would recommend this to a friend
Rated 1 out of 5 stars
Unreliable and sad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered the service to connect my tvs to an over the air antenna. When he was done we had 4 channels. (all in Spanish). He blamed it on the weather and asked me to rescan the channels when it was sunny. I did that, no change. When I scheduled the redo, he called 3 hours earlier to see if he could come right now, but I was at work. So he elected to not come at all. When I called HQ to request a refund, they said they might consider it. So now I have no TV and a credit card charge of $194.
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Thanks for posting with us. We’re fans of binge watching our favorite shows and wouldn’t want to go without being able to watch TV for too long, either. For support with this, please call us at (800) GEEKSQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geeks rock
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek squad is awesome anything I can’t do or you guys can do superbly I will never be without my geeks