Customers have good things to say about the ease of use and helpful instructions provided with the cord-cutting service. They also appreciate the assistance with antenna setup and installation, including the knowledgeable technicians' help in connecting devices and troubleshooting issues. Positive feedback highlights the overall service quality and the technicians' expertise in setting up various streaming devices and TV connections. The quick and efficient installation process is frequently praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 182 reviews
Rated 5 out of 5 stars
Made sure we knew the product before leaving.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Squad did a great job installing our EERO mesh WIFI
system and Firestick devise. Had a lot of patience and good
advice.
I would recommend this to a friend
Rated 5 out of 5 stars
Things went very smoothly
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents were professional, knowledgeable and I was comfortable with them in my home
I would recommend this to a friend
Rated 5 out of 5 stars
Easy cord cutting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Roland and Benjamin were efficient friendly and informative-answered all our questions
I would recommend this to a friend
Rated 5 out of 5 stars
Fort Stick problems.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very knowledgeable and listened to me about the problem I was having with the Fire Stick.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service and support
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad service people installed our Roku and antenna, made sure everything worked, and spent time to fully explain how everything worked.
I would recommend this to a friend
Rated 5 out of 5 stars
Cord cutting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad agent removed the comcast router, installed the new router and 2digital tv antenna. Everything works great.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad installed the antenna.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad guys, Andrew and Chris ran coax and had all our TVs working great in a very short time. We are very satisfied with this service.
I would recommend this to a friend
Rated 5 out of 5 stars
Geeksquad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents helped with cutting the cord and created an easy transition to streaming. Everything works great.
I would recommend this to a friend
Rated 5 out of 5 stars
Update my TV experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up my tv and all my components.
Updated my remote and explained how to make everything work.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service to have
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek squad saved the day. They came out and got my Tivo Mini up and working. Without them I had been lost trying to get Tivo working properly.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Professional and Efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We had two gentlemen who were very professional, not giving up till everything was done to the best of their ability.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad rep did an extremely thorough job and was very pleasant. He did job he was supposed to do.
I would recommend this to a friend
Rated 5 out of 5 stars
Great experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers were on time, friendly, efficient, thorough. It was a pleasure to have them in my home.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is sharp!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bradley did a great job. In & out on 2 TVs in no time at all.
I would recommend this to a friend
Rated 5 out of 5 stars
Cord Cutting Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We changed from Spectrum to Roku Platinum and are enjoying the savings. Geek Squad were superb as usual and got us set up in no time.
I would recommend this to a friend
Rated 5 out of 5 stars
On time
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Came in time. Called in advance. Explained the work. Made a follow up call with information for me. Excellent
I would recommend this to a friend
Rated 5 out of 5 stars
Short visit but antenna working great.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents didn't have to do much because I accidently placed antenna almost in correct spot. Thank you for this service.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad reconnected Roku which we had disconnec
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Francis was so patient and helpful. With that level of help...we are Best Buy customers for good.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad switched my box around for me and d
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Eric was outstanding did everything I asked him to do very polite great guy I would definitely have him back here....
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad helped me cut the cable cord!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional installation quickly completed and tech gave me instructions on how to use