Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 10,579 reviews
  • Rated 5 out of 5 stars

    UPDATE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal we spoke with REALLY knew what they were talking about. Everything went wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all of my data including documents, videos, pictures etc. and placed them in a folder where i could easily locate them when I took my new computer home.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You set up our new PC, downloaded whatever we had going on plus then transferred info stuff over to this new Laptop from our old one. All we had to do was connect it to our wireless system at home.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backed up sensitive data after my old computer crashed and successfully loaded it back onto my new computer. Professional and courteous staff - and completed ahead of schedule!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Smart choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did our data transfer and we are so glad we had them do it! We have a ton of business files etc we needed to make sure weren't lost. We aren't tech savvy so it was a good choice !

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    TOTALLY COMPLETED!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not found any issues with the installation of old files, new programs. All was done as promised. Thank you Geek Squad and thank you Best Buy staff for assisting!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new gaming laptop because I play American Truck Simulator and I had Best Buy back up and transfer all my data from my old gaming laptop to my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employees for friendly and explanatory servi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was super helpful with my first check in experienced and explained to me my options to help me with my computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was the data completely transferred, but the old computer was disposed of and the hard drive removed and returned to us. Excellent communications throughout the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Backup saved my work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backed up to desktop. Geek Squad took care of it. Would be better if they could just mirror into the new computer but at least they could put it all into a file.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I'm quite impressed with the Geek Squad. They transferred my files and set up my new laptop with such ease. The new laptop works great! Best Buy is my go to store for all my electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    info recovery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recovered my information and installed on my new computer, friendly and helpful personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Purchased 2 year Geek Squad Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage gives me peace of mind. The Geek Squad representative was able to explain how my problem occurred, how I can do my own backup, and what I can do to prevent problems in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transferred my data quickly and accurately. The service is certainly better than anything I’d be capable of providing.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know how to do the back up and the Geek Squad helped me out and did it for me. They are GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I INITIALLY USED GEEK SQUAD ONLINE, THEN COULD NOT GET ON COMPUTER AFTER. I HAD TOTAKE THE COMPUTER IN TO STORE AT SUNRISE. THEY ARE ALWAYS GREAT. IT TOOK A FEW DAYS ,BUT AL IS GREAT SO FAR.THANK YOU

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always found the Geek Squad folks to be reasonably knowledgeable and helpful. Data back-up when my computer went out for repair was a comfort measure that I would always choose

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    A great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone knowledgeable transfer all of my files to the new computer was a great service. It would have taken forever if I had tried to do it and I would have probably lost a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old laptop's hard drive failed, Geek Squad was able to transfer my data to the new laptop I purchased. Saved all my tax records and photos that were not backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy transition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the best with computers. so it is scary for me at times. But Best buy was great getting all my things transferred from old computer into new. It was smooth switch over.

    I would recommend this to a friend
Sponsored