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Customer Ratings & Reviews

Your price for this item is $264.99

Customer reviews

Rating 4 out of 5 stars with 15 reviews

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73%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great for kids homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a 6 and 7 year old to do homework. And it is perfect for that. It’s touch screen has made learning so much more fun and now their grades have gone up! It’s a great color for small boys. It’s just the right size for them. And it can be a regular laptop , if mom and dad want to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Brand

    Rated 5 out of 5 stars

    What a bargain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell products have yet to disappoint, vet happy with this purchase. A 2 in 1 at this price for a trusted brand was amazing. Gets the job done for a student. Thank you Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 4 out of 5 stars

    Not bad for a small laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Converts to a tablet. Not much storage and isn't as fast as a traditional laptop as you would expect. My wife uses hers to remote into work when she needs to.

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Slow

    Rated 1 out of 5 stars

    Horrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the biggest piece of junk I’ve ever bought in my life. I saved one photo for a class and 3 written assignments and it told me my memory was full. Extremely slow. Bought for school and can’t even use it because every time I try to upload an assignment the entire computer shuts down. Have had nothing but issues since day one.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello MickiJo,

      We're very sorry to hear about the storage issues that you are facing with your new laptop. We'd recommend looking into cloud storage for some of your files and possibly setting up a Microsoft One Drive account to save files to.

      You may also want to look into removing unwanted software on your computer. Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Color
    Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Semi great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor at first seems fast and then it was so slow .. that is the reason why I don't like it a lot but I love the color

    No, I would not recommend this to a friend
  • Pros mentioned:
    Excellent

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great price and vizio is a great tv, this is the 2nd one o own

    I would recommend this to a friend
  • Cons mentioned:
    Broken hinge, Disk space

    Rated 2 out of 5 stars

    NOT ENOUGH DISK SPACE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to return this due to a broken hinge. When I tried to wipe our personal files from the computer using disk recovery, I got a message saying that there was not enough disk space. Not enough disk space to do a system recovery is problematic!!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Ken13,

      We're sorry to hear that you are having storage issues with your new Dell computer. We'd recommend you sign up for Microsoft's One Drive so you are able to store some of your files in the cloud. We'd also recommend that you look through your programs to make sure that you plan to use all of them. If you'd like to remove any unwanted programs you can follow these steps:

      Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC.

      Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive.

      1. Press the Windows logo key + R on the keyboard.
      2. In the Run dialog box, type appwiz.cpl and press the Enter key.
      3. In the list, select a program and click Uninstall.

      You can read the full article here - http://dell.to/2tSulGV.

      If you'd like to read more about your computer you can check out our Product Support Page here - http://dell.to/2CcWtqe.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Great for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how tiny it is because it makes it so easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Everyday use

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use. I purchased after reading other favorable reviews. I'm not a computer expert by any means. I bought this for my wife to use as a work pc and its been great so far

    I would recommend this to a friend
  • Pros mentioned:
    Excellent

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great lap top / tablet, the purchase was a great deal. Thx

    I would recommend this to a friend
  • Pros mentioned:
    Excellent

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sisters. It is an excellent laptop. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all the features I need for work and personal use

    I would recommend this to a friend
  • Cons mentioned:
    Glitching, Slow

    Rated 1 out of 5 stars

    Immediately returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first week this laptop was glitching and shutting down. It was very slow. I returned it within two weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great buy, would advise anyone to buy this lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping,nice size, love how it flips to a tablet

    I would recommend this to a friend