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Customer reviews

Rating 4.2 out of 5 stars with 224 reviews

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85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 224 reviews
  • Cons mentioned:
    Windows 8

    Rated 4 out of 5 stars

    laptop is great. windows 8 is a nightmare.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing. But Windows 8 & touchscreen is a nightmare. Used to be on computer all the time. Now it is dreaded.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 3 out of 5 stars

    Ok computer but was rather slow and freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for my online classes with video streaming and just regular internet surfing. It looked like a great buy but unfortunately it was slow and freezing when I used it I had to return it and buy something else completely different that has worked for me perfectly fine. Overall, I think it's an average computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is amazing, I love this computer is so fast and the screen is big and clear. The only thing I would suggest changing, but is not a big deal, is the keyboard. I use a wireless keyboard so it's not a big deal, but I still love this amazing computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great first touch screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! A little hard for me to get use to the slide feature. I usually just attach my mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use as a school computer and for a bit of light gaming and it has worked great! There was a bit of a hassel getting it up and running and we've already had to do a full recovery and reinstall programs after the Windows 8.1 patch but that may just be a bug with the patch not the computer itself. All in all im pretty happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great personal computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really great - I didn't think I'd like the touchscreen, but it functions well!

    I would recommend this to a friend
  • Cons mentioned:
    No cd drive

    Rated 5 out of 5 stars

    compact computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a CD drive, they advertise the 1080 screen and have the HDMI output, however you can't play a Blu-Ray or any other disc media.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this for 3 months I can say this laptop is ok. It's heavier than expected but it looks very nice with a modern look. However, there's a lot of programs preloaded which slows the start up. I have to delete these apps to speed up everything. I would prefer to have a laptop ready to go right out of the box. This laptop isn't it.

    I would recommend this to a friend
  • Cons mentioned:
    Sound, Weight

    Rated 2 out of 5 stars

    Overall it's a great computer just a tad heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer ran great a bit disappointing that there was no CD slot. It was really bothersome to carry around because it was heavy. The computers because just horrible. It most definitely needs a sound upgrade really couldn't hear anything with muting all other sounds around you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design and light weight make it perfect solution for the mobile user. With the i5 processor the laptop is very fast and the touch screen is surprisingly accurate and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Efficient laptop for personal or business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second laptop I've bought over the last year. The other is a HP Envy. While both are good, I prefer the keyboard of the Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome computer and priced right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have found a better deal for a great computer as we did with Best Buy and Dell!! Really satisfied and happy to say so with our new computer!! Thanks also for the excellent service we received while purchasing this item!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop that is user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that is user friendly. With some modifications (unpinning from start), increased the speed. Very easy to move around from one program to another. Sleek look. Easy to download programs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop primarily for school, but I use it for everything now. From downloading music to doing my homework online and turning it in. It is a great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the money. It is very fast and sleek looking. if you are not familiar with Windows 8, it can be a challenge to initially find your way around. Once you get the hang of it, I actually like Windows 8 better than previous versions. Overall, a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    overall good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the system. Excellent battery life, usb 3.0 is great. Hdmi output is nice to have. Love the bluetooth as well. Best bang for my buck at the time in the store. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Complaint...Best I've had. It can be a little heavy, depending on strength

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop with touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy about the laptop options and specifically the one that we purchased. The main challenge is that it was out of stock. I purchased it in south FL and had to go to Orlando to pick it up, three hours away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    desktop & surface on 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First experience with windows 8 have worked in business on a desktop for 35 years. Transition proved easier than expected and I find that I shift between apps and desktop routinely. Surface touch screen makes working with apps easy and mouse working on desktop easy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer after my other computer crashed after 4 months. This one has been much better. The processor is fast and the graphics are good. The backlit keyboard is nice too.

    I would recommend this to a friend