Customer Ratings & Reviews

We have tried other automatic vacuums but Dyson does it right. We have two dogs and we have never been able to manage their hair. The Dyson changed all that. It has improved 100%.

Pick up dirt and dog hair great on carpet. The mapping sucks on it. it goes everywhere like a drunk troll driving the dyson. Mapping on Roomba is 1000% better 

I would have given it 5 stars if the battery charge lasted longer. I really like the roller brush. One of my dogs has long fur and with the other brand, I had to clean the rollers between each room. They Dyson picks up fine dirt too. The vacuum is very strong for a robot vacuum.

First of all, I'm a Dyson super-fan: regular vacuum, hair wrap, and multiple fans / air purifiers. So when I noticed that they had a robot vaccuum? I was thrilled! It pains me to say this, but this product is not merely 'bad", it's an embarrassment to the Dyson brand name. Not only does it get stuck / need rescuin every time I run it, and not only is its battery life a literal joke (it can only run for about 12 minutes on its highest setting, which wouldn't be a problem if it were smart enough to return to the charging dock... because then it could simply keep going... but it just DIES, int he middle of the floor... ... but the thing that pushed me to return, and pushes me to the "1 star" category, is that I ran it about four times over the carpet in a rooom... .. and after THAT, I ran my 8-year old Roomba over the same spot in the room... and my old, trusty Roomba STILL picked up quite a bit of dust, etc. that the Dyson had not. IF the Dyson truly were a massively better suction machine, I could almost forgive its lack of usability (ie that it needs constant baby-sitting) -- but for it to behave like a first generation roomba, while also NOT being super strong? I'm so sorry -- but this product is the rare flop from a company whose products I otherwise love. :(

This is a great robot vacuum. I love the different options and ease of use of the app

Got this on Black Friday price. I previewed owned an iRobot. I would recommend this one hands down. It has a higher suction and lower noise level.

Amazing vacuum! This is our 2 one purchased as a gift once you are successful with mapping its off and running.

I like a robot. I see results after cleaning. Watched out for cables

Great product, software needs more time and attention, but if you do the auto program and don’t touch the screen directly it will work fine

Great to have it! One of the best cleaning vacuum cleaner ever purchased!

I am a big Dyson fan. I have owned three of their vacuums, five different sizes of fans, and some hair dryers… so when they introduced a robot vacuum, I jumped on the purchase. I was disappointed from the moment I connected the app to the machine. It took an hour to map 1600sf living space. It took an hour and a half to charge the battery On a boost setting, it took 15 minutes to clean half of the ordinary rug, and then it recharged the battery for another hour and a half to clean the other half. The estimate to clean one rug was 1 hour and 39 minutes on the boost setting You cannot follow where the machine is cleaning once it is on the go. There is no info on how much battery is used while the machine is cleaning. While cleaning the rug, I lost connection with the machine several times. I have a one-gig internet connection with a Mash system router and never lose connection on other devices. The only good thing is that it cleans like an upright vacuum—it picks up everything. It also goes where most robot vacuums can't because it is not as high as the others. Unfortunately, this is a big miss for Dyson. I would not mind spending an hour mapping the house, but the battery life for cleaning is horrible. This robot vacuum is not for my household.

Got mine today - its complete trash. Regardless where you put it, it cant find the dock. I mapped my entire house and it cant goto a single zone. It throws an error and then spends the next hour trying to dock again. COMPLETE JUNK

Navigation is so bad it’s basically useless. It damages itself from running into things on its own due to poor navigation so continually gets worse. Spins in circles for 30 mins in a bright room because it can’t figure out how to exit the open doorway back to docking station. Unfortunately i can’t return since it’s outside the 14 day return window. Very disappointed.

A bit stubborn to set up. Found that it needs to be mapped with the docking station in a open space.

This is a fantastic vacuum, I really enjoy using it and it’s been great at picking up large amounts of debris on our hardwood floors so far I have not found a vacuum that can pick up as much as this one does on hardwood floors. Now I will tell you that the doc has a back panel with two checkerboard symbols on it that is required if you want the robot to be able to find the dock. I’ve seen a lot of people in the reviews and comments complaining that the robot cannot find the dock, but I think they just probably forgot to attach the back plate. We didn’t even notice that back panel until we went to return it. Boy did we feel silly, because it certainly wasn’t broken! We just had forgotten to put the dock back panel on so the robot actually could see it!! Great performance since!

Works well. As with any robot vaccum still needs some human assistance when stuck

As a loyal customer who has been impressed by Dyson's quality for years (my 10-year-old upright vacuum is still excellent), this robo vacuum was a massive disappointment and an utter failure. Despite the appealing sale price, this unit failed basic functionality tests. It consistently struggled to navigate, became 'lost' multiple times, and was unable to return to its base station, requiring constant manual intervention. This product is an enormous waste of money and time. It does not live up to the Dyson name or price point. I immediately returned it.

I have had multiple Dyson products and I have never been disappointed until this product and I gave it multiple tries. At first worked like a dream but after a month it lost the mapping and only cleaned like 15% of area that it was programmed to clean… Returned item

This vacuum leans well and really picks up the finest parts. It’s impressive how much fine dust it picks up day after day.

Not sure why the vacuum gets negative reviews. Excellent suction, intelligent navigation, and no bags or filters have to buy.