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Customer reviews

Rating 4.4 out of 5 stars with 595 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 595 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good computer, great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful processor, big screen, good sound, and lots of memory

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this laptop with only a few negatives, but the good far outweighs the negatives. The laptop is durable and made well. It has a fast and powerful processor. The screen is large and has great quality. The only negatives are that it does not convert into a tablet and it's a bit heavy/large but that's minimal. The battery also doesn't have a long charge life, but it charges very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great Performance Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop at the Best Buy Warehouse sale and let me tell you that for the price I paid, it can't be beat! 16 GB RAM and the i7 processor with full touchscreen definitely takes care of everything i need. Haven't pushed it past Steam games, but it will definitely handle it. Its the last model with a DVD-RW drive, so the weight is heavier than others, my only con is that the keyboard keys are stiff.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Cool features and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for work and I use for AutoCAD. Its fast and has plenty of storage for a big program or 2 like AutoCAD and then some. The touch screen is cool too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great high end computer for a retired Professor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance features of this computer are all excellent. I particularly like the all metal body and the sold glass screen. I am impressed by the shock resistant rubber mounted hard drive. The screen has excellent resolution of details. The performance is very fast. I am delighted by the maintenance manual I downloaded that shows how to thoroughly disassemble the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I would recommend this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a rough start this computer is awesome! I got one and when I turned it on, I kept getting a fan error message, so I took it to the Geek Squad and they very quickly replaced it with a new one and was kind enough to transfer all the data I had just put on it. This one is working great and does all that I need it to do with ease! It is super fast and the case itself feels a lot sturdier than most and yet is very light weight. I do a lot on the internet, word documents, Adobe creative cloud projects and can have multiple programs open and working at once with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life, Weight

    Rated 1 out of 5 stars

    Cost too much poor computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used this laptop twice in the first year I had it (2016). Then it sat for a year at least. Battery was dead. Once it got fully charged it would never last more than 30 mins. Even now, 5yrs later its only used maybe twice a month. Battery life sucks. Cant use it for more than 30 mins and battery will go dead so we leave it plugged in all the time. Its very heavy. But it was hard to set up and is still hard and confusing on how to use. I cant find anything that I save. It saves documents, pictures, etc in all kinds of folders. Takes hours to find anything. The kid, I mean salesperson didnt know anything about computers. I tried researching computers and thought I bought the one with 10hr battery life. It says 4hrs but like I said it lasts 30mins. For spending over $1000 you would think I could use it more than just to print coupons or backup my iphone on it or pictures. Big mistake. At least its a touch screen otherwise I would never be able to use it. And I do know a thing or two about computers but this is ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Windows 10 computer. I like the touch screen and the speed compared to my last computer. It has taken some adjustments with finding files that I was able to find easily before. I have to do more searching for the right setting when I want to change things.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Will go above and beyond what you expect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great value for money computer. Powerful, excellent graphics and even better sound quality (best I've ever had in a laptop hands down). It can be a little slow to start up and run programs on occasion and feels a little plasticy but overall, great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This is a very reliable machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, it doesn't have a back-lit keyboard. No, it's not flashy. But...this seems to be a very reliable, fast, steady machine. I use it for business, running seminars with 6 to 10 websites and applications at the same time. No lockups, no shutdowns, no disappointments. I would highly recommend this laptop for people who don't need total portability. It is large, the screen is very good, the usability is terrific and truthfully, it doesn't weigh any more than the 15.6" Samsung I used to have. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! It took a little getting used to having a touch screen and learning Windows 10, but it's intuitive. Speed and quality of the computer are excellent. I'd like if the battery lasted a little longer though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    A little heavy, but love the size of the screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a desktop with Vista, to a touchscreen laptop with Windows 10. There's so many differences to get use to. I love the speed and the clarity of this laptop. But I hate Windows 10. So I have mixed feelings about everything.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old HP had a network card issue and I felt it was time to take the plunge. I am still getting used to MS 10 but it is getting better. The graphics are awesome and I love the speed. I hope it does as well as my last HP and only time will tell. I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a different HP computer and I took it back because it was terribly slow and the screen resolution was garbage. I have to say this computer and that computer are like night and day. It's super fast. I feel like I can fly through any job I need to complete on this computer and that is a great feeling. The screen is much better. I watched Netflix on this computer after watching on my former purchase and what a difference. It's pretty big but I don't mind since other things that are important to me have been checked. This is a great computer and you won't regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great computer but does give blue screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the backlit touch of this notebook and it has fast speeds. It has a large 17 inch screen which I can use to watch or stream videos. There have been a couple of occasions that I got a blue screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Smooth, Sleek & Good Handling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs such as Sketchup and Photoshop run great without any delays. The touchscreen works fine for either web browsing or using programs. There is never a problem with using the Internet either. Although a 17" is mostly used for design this laptop is great, not too techy, for business and downtime on the Internet.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Every thing I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit meet all my requirements and has performed well. The only drawback that I have found is the weight, but if you are not going to carry it around every where you go it is a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for our daughter that was going to college. This laptop does everything we needed it to. Set up was a breeze. It has plenty of speed and the wide screen is clear. Not too heavy for a unit of this size.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son, who's in college. He loves it due to it's large screen and the ability to use his flight simulator software on here. It has been performing well. In addition, we couldn't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for home, offie or school use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Laptop computer that would be able to accommodate my growing want/need to be able to compile a very detailed document that gave very specific genealogy information. I was also looking for a bigger screen because in my experience they are easier to use. The 17.3 Envy Laptop has fulfilled all of my needs. Dustin in the computer area gave me lots of good information in deciding what to purchase. He didn't try to push me toward any one computer or brand. I really appreciate that. Best Buy has been good to install and/or update any information I have requested. This is a Great Computer.

    I would recommend this to a friend