Customers are delighted by the EcoTank ET-4950 printer's excellent print quality. Users also appreciate how easy it is to set up. Overall, customers seem to be satisfied with the printer's performance and user-friendliness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-301 of 301 reviews
Rated 1 out of 5 stars
Defective from the start
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought an Epson ET-4950 printer on January 15, 2026. I paid extra for Best Buy to set it up in my home office. It hasn't worked from the start. It's now February 26, 2026. I constantly get a message that the "device restarted itself because of a system error." When I press OK, I'm constantly asked to do a "firmware update." This accomplishes nothing. Far worse, I have to completely turn off the printer and turn it on again in order to print from my laptop. I've done an hour-long chat session to try to solve these problems. No luck. After a long phone call involving many hassles, now Best Buy has promised me a free replacement printer and free installation. We'll see if this works. Frankly, knowing what I do now about this printer I wouldn't buy it again. Although I read reviews of it before buying, I was never told that the printer needs to be used at least once a week to keep the ink-tanks flowing. The printer is also pretty plasticicky and I'm not sure that it will hold up over the long run.
Hello SextusEmpiricus52, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-4950 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Alissa – The Epson Team.