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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the WorkForce ES-500W Wireless Document Scanner's ease of use, scan quality, wireless functionality, and compact size. Many appreciate the straightforward setup process and reliable performance. However, some users have expressed dissatisfaction with the provided software and occasional paper handling challenges. A few users reported issues with the scanner jamming, though this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 426 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is the simplest and easiest to use unit I've ever had. Scanners can be very frustrating to connect and use but his one was a dream compared to others I've owned. Everything works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this scanner!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a year now that I have been using this scanner. It is fast, handles multiple sheets at once, handles sales receipts and more. Would recommend this scanner to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scanner for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a scanner for my office at home and a coworker recommended the Edson scanner. It was easy to set up and use for projects when working from home. The software was compatible

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good scanner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't opened the box on this specific purchase yet, but I have the same one at my office and it works great. easy set up and haven't had any issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my tools for scanning documents and eliminating paper filing. I now know where everything is located - on my computer hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this for my husband. Now that he’s been working from home more often, he needed a good quality scanner and this definitely gets the job done!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically all you have to do is download the driver and start scanning. Tell it where or what file and easy as that. Very fast and it’s easy to add additional pages to anything you have already scanned.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson makes great scanners, and this is no exception. Durable and high-quality scans. Works well on old photos, too, despite being a document-focused scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Little work horse. Creates more time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite the little work horse. Makes any scanning project a piece of cake. I have one at home and at 2 of our 3 offices. Thinking about purchasing another one for our 3rd office.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    EPSON scanner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 11 of these in our offices right now and have been using them for about 2 years...purchasing them over the last two years. I think these are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson WorkForce ES-500W

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice sheet fed scanner that can handle a little bit bigger than letter size media I use this to scan all of the receipts and other paper documents that we might need to keep around but dont need the actual original copies; I use an older program (PaperPort) to scan most of the documents but have scanned into other programs without issues this replaced an older Epson scanner that we just wore out - we also had great success with that the older unit which prompted to reinvest in Epson

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase made in awhile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn''t looking for something this expensive but glad I made this purchase. Very easy to set up and use. Will never use a all in one again for scanning woohoo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scanner is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner works with the ease and flexibility of scanners that cost much more! It handles all kinds of paper from thick to thin without jamming. I highly recommend this scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent and just big enough to do its job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. The document scanner takes up very little space works very quickly and I like that it can scan two sides of the paper in one pass.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazed at the scanning speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for quite a while before settling on this unit. I've been very pleased thus far and especially amazed at the speed in which the scanning happens - even duplex mode.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Ehh! Not exactly what was promised...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Blue tooth connects well. Color of shell. Quality of scan capabilities are decent. Negative: Software is constantly popping up as a reminder that it's available. Very slow in all settings. Epson asks for you to pay for full features! It doesnt allow you to create page breaks in a batch of scanned documents...SMH!!!! I cannot delete multiple pages of scanned documents at one time, which makes me waste time going back to the documents.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi SlySlickWicked, thank you for sharing your experience. We will forward your feedback to the relevant Epson department as we are always looking to improve the performance and quality of our products. Should you have any questions or concerns, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Matt S.. – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Decent scanner for small businesses and teams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this scanner a lot to move our office from paper files to completely digital. Scanner has the ability to scan to any computers within the office which have the downloaded program. The scanner after only a few uses would no longer allow you to scan using the scan button on the scanner itself - you could only do it from the computer program. Also computer program will sometimes malfunction and slow down your computer - it can take several minutes to reset the program to continue your scanning. Overall decent scanner for medium workloads and small businesses/teams.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works well for my medical practice needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a previous Epson document scanner, which we had for 6 years. Thus far, this ES-500W Wireless model is performing as expected. No issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. I was able to scan seven years’ worth of paperwork in a couple hours. Would never use a scanner on a printer again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This scanner is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mobile notary and have a need for speed when scanning. This machine performs very well and it is super fast. I highly recommend it!

    I would recommend this to a friend