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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.2 out of 5 stars with 554 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 554 reviews
  • Pros mentioned:
    Cleans well

    Rated 5 out of 5 stars

    Clean clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice doing a great job with getting clean clothes loves the fact that I can whatcha it spin to know when it stop perfect

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 4 out of 5 stars

    GE WASHER AND DRIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and cool to watch. realatively quiet. detailed instructions made installation and initial use simple.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large capacity

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect for the bigger loads and bigger families. Really efficient and has been great for us. We are constantly doing sports so we have laundry every day... now with this huge washer we are doing most of our clothes with one wash instead of 2-3 daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years in, machine runs amazing. Have not had any issues with it.

    I would recommend this to a friend
  • Cons mentioned:
    Unbalanced

    Rated 3 out of 5 stars

    Glad I bought it on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes. Throws a fit like a 2year old in the candy aisle if it is barely unbalanced. Seen the video about bricks in a dryer?? That sounds better than what is going on in there. Pros lots of wash options, seems fancy, and the clothes are clean. Bought it on sale so... it is still okay for the price. I would be very mad had I paid full price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Quiet, uses less water, all the settings you need, and has a handsome design.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and very easy to use. Appliance is great and required little time to learn all the options.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is wonderful and to be honest will wash far more at one time than I'm likely to need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and good value for the money. Colors matched our GE appliances as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great functions. Dries in no time. !!!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Make sure to check your water pressure..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got the matching set and I do got to say they are nice I mean really nice and they are big.. you can wash a lot at one time..they are a little noisy but that’s ok for me some ppl don’t like it…I did run into a problem it was not putting a lot of water in there…coni called them up and had them come out and take a look at it… so the problem was I was not getting a lot of water pressure coming in…so the washing machines on a timer and has sensors for the water coming in and went to fill up and went to cut off…so if you run into this just check your water pressure…

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We really appreciate you taking the time to reach out to us about your washer. We're so glad that you have been enjoying it, despite the water pressure in your home being lower than necessary. We're glad, though, you were able to quickly and easily have this resolved. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Large drum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. The drum is large and the washer is quite.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 3 out of 5 stars

    First one stopped working within hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received first washer and literally hours later when during the first wash it would not drain and completely stopped working. Even called a plumber ($125) to come look at it that evening since I was thinking there was no way an almost $800 appliance stopped working within hours of being installed. Was on the phone for hours that evening trying to get help to get it replaced. After being on hold for almost 2 hours was transferred to a different group and waited another hour. They set up the replacement order and it was delivered 2 days later. Second machine works fine the first one per the delivery guys after they drained it said there was some rust in it. Not a fun experience for such an expensive machine and desperately needed to wash some clothes - of course going to someone’s house or the laundromat isn’t the same these days while in the middle of a pandemic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from our old one, we love it. Much bigger, quicker, quieter, and has many more features. Love the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service by Sebastien @ Port Charlotte store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been dissuaded from Best Buy for life, had it not been for SEBASTIEN JOSEPH at Port Charlotte store. We recently ordered a GE Washer & Dryer from Best Buy Port Charlotte store but were disheartened and petrified with the experience as they weren’t delivered on the said day and we were not even intimated about the unavailability of one of the two items earlier than the day of delivery. On calling and inquiring, Best Buy apologised for no intimation, compensated a little and confirmed a new date which was after two weeks. When the items FINALLY arrived after couple of weeks, things were still in total disarray; delivery man informed one item was unboxed as it was probably on display and that one of our electric sockets wasn’t working (it was fine earlier as machines were installed there previously too), when I asked him to check with a detector, he told me he had none. Isn’t it surprising to know the installation guy has no appropriate tools on him? Specially since we had inquired about it at the store regarding the right attachments (two or three pronged sockets, pipes, hose etc) which were ordered as well and we were additionally informed that incase something was missing or if it required an adjustment then the delivery truck is equipped with it. The delivery guy then rushed things up; installed a short drain hose which didn’t fit right so was unable to check if the machine worked, not to forget the socket he said wasn’t working too. Long story short, the machines were left as is. Totally frustrated with such an incompetent delivery after waiting for two weeks, I call up Best Buy but was kept me on a long hold. By this time, me being a layman was able to check that the socket was working fine so the machine turned on but due to the inadequate hose ofcourse I couldn’t run it still. Though we had never met but still I emailed SEBASTIEN JOSEPH (Back Office Leader) whose name was printed on the visiting card handed to us by one of the Best Buy members with some info on the back of it when I had last visited the store. Not only he called me up within no time of receiving my email, he patiently heard the entire issue and resolved it. The very next day, he accompanied a Geek Squad rep. GRANT (hands on and well-informed) to fix the issue and supervise the matter. Honestly, we were so done with the whole incident that had decided to bid farewell to Best Buy for good but only due to SEBASTIEN JOSEPH's prompt action, we changed our stance. We are very thankful to him and GRANT from the Geek Squad for handling the matter with true professionalism. Best Buy should be glad to have such competent members onboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he unit does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being an HE model, I do like it. Previously had one with impeller. Hated it!! Agitators are the best to clean, even in low water level. I love that this has the option to deep fill!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for my money easy to use had to learn features on my on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First brand new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated the thought of getting rid of my 15 year old washer for one of the newer ones. After reading many reviews and many trips to the store to look we decided on this GE washer. At first I was disappointed that the first few loads my clothes seemed to not getting wet in some places. But after trying out different amounts of clothing as well as settings I think I’ve gotten it figured out and love it. I did switch to the pods vs where I used the powder before. The pods seem to do way better. I love the fact that I can load everything in the morning and set the washer to not start until right before I get home from work so everything is ready to go in the dryer when I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Love my new GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer a few months and I love how quite it is and how clean my clothes are. A plus on this washer for me is that it has a button that allows you to deep fill the machine for rinsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE MACHINE BUT CAN'T HANDLE HEAVY LOADS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to give this machine 4 1/2 stars but there is no way to show that with the icons given. In any case, I am mostly happy with this new machine but a little disappointed that it really can't handle a heavy load. My previous machine had no problem at all, so I was very surprised that when I had put in a sheet, pillow cases and a thin bed cover that the machine started a loud knocking noise. I had to remove the sheets and pillow cases and then it worked fine. So, if you have a large family, this won't be the machine for you. You have to be very careful when filling the machine with clothes and/or bed sheets etc... It only can take but so much. A big disappointment but it does work well otherwise.

    No, I would not recommend this to a friend