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Customer Ratings & Reviews

Your price for this item is $539.99
The previous price was $594.99

Customer reviews

Rating 4.2 out of 5 stars with 92 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 92 reviews
  • Pros mentioned:
    Heating
    Cons mentioned:
    Control layout

    Rated 4 out of 5 stars

    Great microwave, strange controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strange layout for controls. Had the GE Cafe previously and was very intuitive. This model has buttons and a knob control which makes setting timing slightly more convoluted than pressing touch pad digits. Otherwise it heats food up perfectly and fit in the same size opening as the GE Cafe it replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Dial

    Rated 4 out of 5 stars

    Nice microwave but lacks a few features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older GE microwave with this new model. Have to get used to using the dial to set time for cooking as it doesn't have express cook numbers like my older one or allow me to set the on/off time for night light. Do like the looks and all other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new microwave! Matches my other appliances and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 4 out of 5 stars

    Good over the range microowen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first microwave with a dial control. Easy to use. Very elegant, Spacious, Fits under standard cabinet with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 1 out of 5 stars

    Honeybynch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 3 weeks for delivery of this microwave, well this morning it was to be delivered and my appointment was cancelled, it came in DAMAGED, now I have to wait another 3 weeks for a unit,be sure to inspect the microwave. Frustrated customer

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! We are sorry to hear that you received your unit damaged and hope that this has since been resolved. If we can help with any questions or concerns you have with your microwave unit feel free to reach out to us on any of our social media pages. We are here and happy to help. Dianna@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Rated high but not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reviewed many microwaves and went with the GE Profile however the one we wanted was unavailable and to get it we would have to wait until after the holidays. The store found that this microwave, which my wife found was higher rated, was available and the store would split the difference in cost ($100 more) with us. We went with it. We like the look and it does work fine but it's very difficult to operate. Simple things like melting butter or softening cream cheese is a case of trial and error. I'd recommend but use info above as a disclaimer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love our new microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I love the looks of my new microwave. It takes a little getting use to the dial instead of the numbers but so far no problems at all ... we are very happy :)

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 3 out of 5 stars

    Damage Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notice damage on top and side after it was taken out of box. I had it installed with damage due to time it takes to get a replacement. Please contact me once attached picture and order number #BBY01-806473134794 are reviewed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells & whistles. My last microwave was still working just fine at 25 years old. The only reason for the purchase was thart we were remodeling the kitchen. If this GE gives us 25 years, I will raise my rating. My only gripe with the new GE is al the raised surfaces within the microwave that need to be wiped down after a messy meal. The old microwave was a smooth box with no raised surfaces to hide spots of spaghetti sauce, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Very easy to operate and very stylish.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size cavity. Very easy to operate and looks amazing. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    GE Profile Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look the profile series appliances from GE. Fits well with our kitchen and the unit is so much better than our previous microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastica

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and I love it clean and stainless steel Cooking baking and warming all you can do with this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance is attractive and works very well. Easy to maintain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a built in unit so I wanted another unit that would fit into the same space and be as similar to what I had as possible. So far it works well. I'm getting used to the dial. Some of the commands have more steps than I was used to.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door to this microwave is not sealed and allows steam to build up in between the glass and the inside of door, leaving drip streaks inside the glass that cannot be cleaned or even taken apart to clean. Not worth all the money for this over the stove microwave. I called GE within 90 days of purchase and they told me that this is not covered under warranty. Best Buy will not warranty either.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Jerry - Condensation inside the unit is normal and is especially prevalent when cooking foods of high moisture content for extended periods of time.

      Moisture should dissipate in ten to fifteen minutes.
      If minimal moisture is noticed between the glass of the door, allow the door to stand open for approximately 15 minutes to accelerate the dissipation of the moisture. If the moisture does not evaporate in a reasonable amount of time, we recommend service.
      Steam and vapor escaping from around the door is normal.
      Make sure food that needs to be covered while cooking is covered properly.
      Make sure that there are no items blocking the airflow around the microwave case.

      Condensation on or around the outside of the door is normal for when cooking certain foods.

      Steam from cooking below an over-the-range microwave can collect on the door or control panel, or even the interior of the microwave. Wipe the moisture off with a paper towel or soft cloth. Use the vent fan to help prevent moisture from building up.
      If moisture is noticed between the glass, allow the microwave door to stand open for approximately 15 minutes to accelerate the dissipation of the moisture.
      There are air vents in the door that allows air to flow between the panes of the window in the door. Air passage through the door helps keep the door cool to the touch during operation. - TREY@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this microwave. We've had the microwave for less than a month, and we're still getting used to it, especially the dial. The fan is great! We love that it has so many speeds, it's very quiet on the lowest 2 settings and reasonably quiet on the high setting. It takes longer to heat a mug of water to make tea, but otherwise meets expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as previous comment. We have to return one but I don’t remember which one

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    ROOMY MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the operation of our new microwave. It has so much room and so easy to operate! The best microwave we have every had!

    I would recommend this to a friend
  • Cons mentioned:
    Control layout

    Rated 4 out of 5 stars

    Replaced old unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, except the control panel is difficult to read.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a 36 inch microwave. After doing our research we settled on this microwave with the options panels to make it fit. Looks great!

    I would recommend this to a friend