Customer Ratings & Reviews
- Model:
- PYE22KMKES
- |
- SKU:
- 5074433
Customer reviews
Rating 4.2 out of 5 stars with 383 reviews
(383 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
- Cons mentioned:Ice maker, Temperature control
Rated 4 out of 5 stars
Tradeoffs, best suited for couples over families
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a side-by-side prior to this refrigerator. I waited until it died after 15 years to replace it with stainless steel French door and I'm glad I did. The French door looks great and makes it easier to see what you have, but there are many trade-offs that make me miss my side-by-side at times. Overall, I gave it a four because I would miss it if I went back to my old fridge, but it is higher maintenance than my old one. However, I do feel that if you have a lot of kids, this might not be the fridge for you because you have to be finicky with it. The fewer people using it, the more you can accommodate its quirks. Pros: - Available in counter-width. - Well lit and easy to see what you have at eye level. - Keeps veggies fresh longer than my old refrigerator. - Things don't get lost in the back like the side-by-side. Cons: - You have to open both doors to get to anything in the deli drawer. - The seal that goes around the freezer door comes loose whenever you open the freezer and causes air leaks around the freezer. This causes the compressor to run a lot. I have to manually fix and re-seat that seal a lot. - You have to be careful to center yourself when you push the freezer back in because pushing at any angle creates resistance in the rollers. This seems brittle from a wear-and-tear point of view. - If you stack too many things in front of the vent along the back, it will cause your refrigerator to run way too cold and freeze things. I lost a dozen eggs and binfuls of veggies to this. - The compressor pops and pings loudly, but I've learned it's usually an indication that the seal is out of line or the vent is blocked. - The ice dispenser spits ice all over the floor unless you jam the glass all the way up, which seems unsanitary. Likewise, the water dispenser is centered for a regular drinking glass width, so if you have slightly narrow glasses, the stream will miss them completely. - There is a lever under the glass shelves that keeps you from stacking Tupperware under those shelves. - Doors don't latch easily and are more apt to be left ajar, though there is an alarm. - Changing the temperature is not intuitive and requires a Google search.
This review is from GE - Profile Series 22.2 Cu. Ft. French Door Counter-Depth Refrigerator
No, I would not recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great refrigerator at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 18 year old side-by-side with this model and could not be happier with it. Even though it is a counter-depth model, the storage capacity is phenomenal. We have a lot of space left over after moving everything back from the old unit. Lighting is great and no dark spaces anywhere. We would purchase this one again.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker, Temperature control
Rated 2 out of 5 stars
Refrigerator compartment not cooling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived with a ding in the freezer door and we asked for a replacement which turned out to be a wise decision. The freezer cools to 0 degrees with no problem, but the refrigerator after 4 days still only reaches a temperature between 39-40 degrees. Yesterday the water dispenser sensor stoped working also. A new replacement is scheduled to arrive this Friday, fingers crossed. We bought a digital and standard thermometer and verified the temperatures in both the refrigerator and freezer, in addition we placed another thermometer in a glass of water in the refrigerator. Several appliance repair sites suggested using the thermometer in the glass of water is one of the most accurate ways to check the temperature based on the water prevents any variations in the air movement in the refrigerator.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your refrigerator has not worked as expected. This is not what we expect, and we do apologize for any inconvenience. We're confident that your replacement will yield a better experience, and please let us know if we can help in the future. All the best.- Kianna@GEAppliances
Rated 4 out of 5 stars
GE Profile Refrigerator with Auto Fill + Max space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the set up of this refrigerator/freezer. And I especially like the shelves on the door of the ice compartment to maximize storage space. I also really like the auto fill sensor and adjustable tray that pulls out to fit larger items. I knocked off a star since my ice compartment door keeps freezing to the ice unit which makes it difficult to open with the plastic latch.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your feedback on your refrigerator. We're delighted to hear that you appreciate its setup, shelves, and features, especially the auto fill sensor and adjustable tray. We understand your concern about the ice compartment door freezing to the ice unit, causing difficulty in opening. This is valuable feedback, and we'll make sure to pass it on to our team for further improvements. If you have any other concerns or need assistance in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing GE Appliances. -Kacie@GEAppliances
- Pros mentioned:StorageCons mentioned:Noise
Rated 5 out of 5 stars
Great Refrigerator, Lots of Room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of storage, even at counter depth. Our prior refrigerator was the same size, but was side by side and the freezer didn’t hold much at all. That is no longer a problem. Some reviews have complained about the noise. Ours is temporarily in our family room because our kitchen is getting repaired, and the sound is not a problem at all...even though it’s right next to where we normally hang out!
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for sharing and welcome to the GE family! It's always exciting to get an appliance and we're glad this one is accommodating your home well. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day! -Sylvia@GEA
- Pros mentioned:Design
Rated 5 out of 5 stars
Most Innovative Product Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator!! It’s design is far superior to a traditional side by side fridge! A woman must have come up w/it! It is much easier to see & access items w/o giving up space! It is a winner!!
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for taking the time to share your positive feedback! We're thrilled to hear that you love your GE Appliances refrigerator, especially appreciating its design and functionality. We're glad it's making accessing and seeing items easier for you. If you ever need assistance or have further thoughts to share, we're here for you. Thanks again for choosing GE Appliances—your satisfaction means a lot to us! -Kacie@GEAppliances
- Pros mentioned:SpaciousCons mentioned:Noise
Rated 4 out of 5 stars
Ge refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room surprisingly.. a bit noisy though. Nice lighting inside and in freezer. Fits in counter space perfectly
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
For the price, wish it was a little better...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, I wish this product was a little better. We wanted to match our other GE Profile appliances, so we went with this one, the counter dept. The regular depth we felt might have been sticking out a bit too much. Well, that made a huge difference on how much space there is. There's hardly any compared to a regular fridge. I almost wanted to return it and get the regular one, but we had to leave the country for several weeks soon after. I like the shape of the ice, they are bigger, but they get stuck together in their molds, can come out together, bounce all over the place, and not even make it in your glass. We are picking up ice cubes off the floor constantly. You almost have to cup your hands to guide the ice into your glass. The water dispenser works fine, but the automatic fill does not always work will many types of cups or glasses. It doesn't fill enough, or overflows. The tray that catches the overflow of water stains very easy. I never had to clean our other one this much. It's also seems to be made very chintzy. I feel like someday it will break. The text on the buttons don't light up, so at night, you can't see them. The drop down tray beneath the butter storage is totally chintzy. We'll never use it. The finish on the fridge is great. It doesn't pick up oils as much, and is easy to clean. The overall look of it inside and out looks nice The shelves and door shelves are made well and seem sturdy. The freezer portion is once again really small compared to a regular size fridge. I understood we'd be losing space with this model, but there is a crazy difference. Finally, and it's a weird one, the plastic that came on it to protect it, it's so so hard to get off. We've had this fridge for quite some time, and we still don't have it all off. It's like they manufactured it with it one, where it's stuck between all of the pieces. It's a total pain trying to get off, and I'm honestly not sure how to do it the right way.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We appreciate your detailed feedback regarding your refrigerator. Your insights provide valuable information to help us understand areas for improvement. We understand your mixed experience with this appliance, and we're sorry to hear that it hasn't entirely met your expectations. Your comments on the limited interior space compared to a regular fridge, ice maker performance, water dispenser, and certain design elements are important points to consider. We will share this with our quality team for future consideration. If you need any assistance or service, please contact our GE Consumer Service at 1-800-432-2737. You can also reach out to us directly. All our best. -Kacie@GEAppliances
- Cons mentioned:Noise
Rated 4 out of 5 stars
Beautiful fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge and I am really happy with all the space. I love the French doors and the freezer below. That’s a first for me , but it’s all good. The freezer door takes a hard pull, but I do have a lot of food in it plus a bag of ice. But if your not strong you’ll need some practice. 4 stars only because the fridge is pretty loud and if the rooms really quiet it’s more then obvious. But overall it’s a keeper. Lightning is terrific too.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend - Pros mentioned:Counter depthCons mentioned:Noise
Rated 5 out of 5 stars
GREAT FRIDGE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always like GE, but a few years back their Profile line was kind of junky. They have totally fixed those issues, and the Profile line is now top notch for the price. This fridge has good space for counter-depth, and for just 2 people, more than enough room. Other than being a little loud once in a while, it's an excellent product.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Defective
Rated 2 out of 5 stars
Customer service is dreadful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator needed repair the day it was delivered. The freezer was not sealed properly, the right door needed replacement. Trying to contact someone for help was difficult to put it nicely, It took 5 calls (had to leave messages) with no call back ever and 2 visits to the store before anyone would help.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're incredibly sorry to hear that your refrigerator needed to be repaired the day it was delivered and that you've had issues getting the help you need. This is certainly not the experience we want for you. If you still need assistance, please send us a private message on any social media platform so we can gather some additional information. We look forward to hearing from you soon. -Kacie@GEAppliances
- Pros mentioned:Size, Storage
Rated 4 out of 5 stars
Overall happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as described. Wish I would have thought more about internal shelf and door storage but overall footprint was needed for the space in the house.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking fridge, nice curves and features. Fits our needs perfect. Auto fill and the option to add second ice maker is nice touch.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend- Cons mentioned:Defective, Temperature control
Rated 1 out of 5 stars
Junk Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have stuck with Whirlpool. First one had a large dent in the door. Nothing works on the replacement. Interior lights, water and ice in door. It never shuts off so the temperature is well below normal. Freezer is running -30 f and the fridge is temp is running in the freezing range of 24 degrees. Best Buy only replaces appliances up to 15 days which stinks. GE cares number is a joke. Many calls for nothing. After one service call the repair guy said he is going to order a board but doesn't know if that will fix it. The board is backordered who knows when. Save your $3,000 bucks and buy a different brand!
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are terribly sorry to hear about the difficulties you have had with your GE refrigerators. This is certainly not the type of review we expect to hear on our products. We can certainly appreciate your frustration and apologize for your inconvenience. While this would have no bearing on the temperature issues you have described, we do have a suggestion on something you can easily try that may remedy the issue with the control panel and interior lighting. Press and hold the Lock and Light pads at the same time for a full three seconds and see if the control panel and interior lights start working. Someone may have inadvertently set the unit in the Sabbath mode as discussed on Page 11 of your Owner's Manual. Our hope is that will resolve at least part of the issue. If you continue having difficulty and are unable to obtain any updates as to when the part will be available, please reach out to us on social media so we can check into your situation further. We wish you all the best! Vikki@GEA
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful!! The best bang for your buck! For the smaller version it still has A LOT of space! The refrigerator gets amazingly cold in just seconds and the water filtration system is fantastic!
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Overall a good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am overall pleased with the purchase. The one thing that I am unhappy with is the plastic covering on the doors is almost impossible to get completely off. They put the plastic coating on the stainless steel before attaching it to the door so it leaves plastic pieces btw the door and stainless steel covering.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're happy to hear you're enjoying the operation of this refrigerator. We apologize for the struggle in removing the protective plastic covering. We will be sure to share this feedback with our design teams to hopefully improve this in the future. Thank you for choosing GE Appliances for your home! Julia@GEAppliances
- Pros mentioned:Counter depth, Spacious
Rated 5 out of 5 stars
GE Profile Series French-door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new GE Profile refrigerator. It is counter depth & fit in perfectly where our previous side by side refrigerator had been. So much space and so easy to see everything inside! We would definitely recommend this refrigerator to friends.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love my GE Profile Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. I’ve never owned the French door style before and I’m thoroughly enjoying this set up. It is spacious and the led lighting makes it easy to see my groceries. The purchase and delivery of my fridge were wonderful. I highly recommend Best Buy and the GE Profile refrigerator.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great GE Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking counter depth fridge. Love the dual ice maker option which is great for families with lots of sports activities or those that just love ice in their drinks.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great family fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product provides so much space for our large family to store groceries! The kids love have easy the drawers at positioned to access their favorite snacks.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
I would recommend this to a friend