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Customer Ratings & Reviews

Your price for this item is $2,599.99
The previous price was $4,199.99

Customer reviews

Rating 4.4 out of 5 stars with 769 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 769 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a winner! Always Leary of new functions in a fridge but we just love the door in door swing out features and the design of the water and ice machine that allows you to fill a large cup! Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to organize and stay organized is so easy in this refrigerator. It has so much room and is just perfect! Love it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing! We are happy you love your new unit. We agree this is a great unit with lots of space for all your food items big and small. We know you will be pleased with it for many years! GE_Appliances

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Martinez Family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great storage easy to maintain love the veggie storage space plenty frozen storage elegant lighting love the door alert

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love the middle drawer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So often your drinks take up so much room in the refrigerator. Having that middle drawer really helps with that.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    GE Quality Control Should Be Fired!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give Zero stars so far I would. Now, this is pre-replacement but I have to say that the state in which this arrived (from GE in the box) makes me worry about overall GE quality. The installers told me while installing that they were going to have to order me a new one. Its July 19th and my replacement is not arriving until September 22!! Now with the issues. First, there is a massive razor knife slash on the inside of the left door. Once could argue that is cosmetic but if I am paying 3000-4000 for an appliance I expect it to come out of the box looking brand-new without blemish. Second, There is foam insulation protruding from the top of the front right door separating the plastic from the stainless steel. Third, the drawer in the freezer will not stay on track with the back wheels. It's as if the wheels themselves are not the correct width for the track molded into the wall. Finally, The center drawer cooler space came with NO DRAWER in it. I pull it out and I'm looking at my floor! Not only that, but the rails are two different lengths, so when you pull the drawer out one side is out further than the other. Overall, I am highly concerned about the quality of GE products. I am still contemplating canceling this all together and going with a different brand like LG. But I know for sure, the replacement for this wont be here for over two months at this point which is unbelievable.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for bringing this to our attention. We're aware of the disappointment and frustration this situation has caused. We appreciate your patience, and we're happy to hear you're working with the purchase location to resolve the issue. Please reach out to us on social media if you need further assistance in the future. Kind regards. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    2 Years In, Works Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this almost 2 years ago after buying my first house. The house had an aging Samsung fridge and it would frequently freeze over completely. Decided to buy this fridge after a lot of research. 2 years later and I’m really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Elegant Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant design and very quiet. Give an elegance to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's beautiful and so far it is working well. The guys that delivered and set it up were great! They even put the old fridge on a platform in our den ,we are so greatful to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer wont close properly. Got it replaced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the fridge, I first noticed the freezer wont freeze. My meat was still soft. So I adjusted the setting to -3 degrees to make it colder. Then I noticed frost inside. This is a modern fridge, it should be no frost. I investigated and found out that the bottom freezer does not fully close. So 3 days of having this item, I called best buy. They suggested they could send a technician on Aug 2 or replace the item on Aug 3. My husband and I said we want the item replaced. It think we made the right choice. Because a few days after the call, I hear loud sounds like the freezer is working harder than it should because of the imperfect seal. I also see drops of water at the bottom. The problem was getting worst. Come Aug 3, they replaced our fridge. And this time around our fridge it perfect. I love it and I think it is worth the price we paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's big and Its Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are liking this refrigerator very much. It's way bigger than our old one so be sure to measure you slot before buying it. It fits perfectly it just sticks out further than we expected. Our kitchen is very white and has the open concept. The black side sticking out beyond the wall was too dramatic for me so I covered that side of the refrigerator with white contact paper to camouflage the width. It worked perfectly. This is one beautiful stainless fridge and we have the other stainless steel appliances to match, GE stove, microwave and dishwasher. Very stately and beautiful appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    You won’t regret it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, it has a lot of space and cools great. I love the cooler section in the middle were you can put beverages or anything else since it has a separate setting for the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    An excellent refrigerator for you at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance, very quite and adds great appeal to the kitchen. In addition to being very spacious enough to hold large but needed items in the door. Love the lighting the fingerprint touch-free stainless steel effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator so far! It seems to have so much more room than the side by side I had, and I love the refrigerated drawer. I also love the LED lighting when you open the doors. It’s so easy to see everything. The only negative I might have is the amount of ice the ice maker holds, and the fact you can’t see how much is there unless you open the ice maker. If you have company it would probably be a good idea to make some ahead and bag it yourself, or go buy a bag to have on hand. We ran out of ice when my family was over for Mother’s Day.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to post a review. We're thrilled to hear that overall you're pleased with your refrigerator. Your comments about the ice maker's capacity are greatly appreciated. As we always work to improve our products, we'll be sure to share your feedback with our product team. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice cubes are smaller but nice and the container hold a fair amount of ice cubes. Like the water sensor to fill large tumbler. Wasn't sure if I would like the easy access door and found out I do like it. The refrigerator was the same size as my last refrigerator but do to the wider door for easy access I had the trim on one side of my cabinet tried a 1/4" and it now fits like I wanted it to. Very pleased with my new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking refrigeator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great refrigerator. We love the auto water dispenser. The lights inside as well are much brighter than the other brands we were looking .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very impressed. Plenty of space and works excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE refrigerator has our vote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, a great refrigerator. We LOVE the backlighting as well as the auto fill water feature. It is suppose to be "anti" fingerprint, however we still see fingerprints. Not the end of the world, wipes off easily.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Subpar customer service and installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple grievances. First delivery was rescheduled due to a frozen liftgate-understandable, even though we live in Wisconsin. Both of us work in transportation and understand that they just didnt want their drivers out in the snow. That was fine, we get it. Second delivery was resceduled because of a boot sized dent in the compressor. They took our old fridge for convenience purposes because it had already been removed. We have an old spare in the garage. The next available "install" date was 3 weeks later. I informed them that no installation was needed as we only needed to reattach the old water line to the back of the fridge. Still insisted we need an installation crew. When they finally showed up, they only reattached the water line, which took 30 seconds. The freezer handle wasnt attached properly, only having one side actually screwed in. The other one was missing completely. Additionally, they did not assemble the interior of the fridge stating "there is a silicone spray that needs to sit for a few hours, then you will need to wipe out the entire fridge before assembling it". The inner freezer drawer does not slide evenly and falls into the freezer compartment whenever it is pulled out. The rollers arent out far enough to reach the slide bars. Upon assembling the fridge, we realized there were necessary pieces missing. A lower door shelf has not been utilized at all since delivery. And lastly, the fridge was filthy. Debris left inside and greasy streaks were all throughout. It has taken awhile to send this message because I travel for work and my husband works 14+ hours a day. We had also been dealing with back to back deaths in the family and really dont like to complain. However, these problems are ones we shouldnt have to live with seeing as we paid a significant amount for this appliance. The freezer drawer has no handle avaliable, the inner drawer has to be reset and the shelf on the door still needs an attachment to be installed. Nevermind the customer service issues.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so very sorry to hear you've had these issues with your delivery and with your new refrigerator overall. This is not the ownership experience we want for you and your family and would like to help! Please reach out to us via a private message on Social Media with your model and serial number, address, email and phone number and details so we can assist you further. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Kitchen refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, time will tell this GE replaced an LG refrigerator that i bought on 2018 and only lasted 5 years.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for choosing us for your home! This great unit is popular for its LED lighting making things easy to see, especially for late night snacking. The fingerprint resistant finish is also a nice feature as it will keep the surface of your unit clean and free of smudges. GE_Appliances

  • Rated 5 out of 5 stars

    Quality Item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched all the descriptions and customer "quips" on several models and solidly decided on this one. It has not disappointed me in any way--in fact it has features that I wasn't even expecting! I had also stressed that it would not fit the opening, but it slid right in with amazing precision and replaced my 27-year old fridge like it was custom-made! The back-lighting shows up the contents so well and lifts my spirits every time I open the door. (So glad I chose this one!)The Geeks who installed it were skillful and courteous, even beyond my expectations, so I have been, and will continue to be, a loyal fan of Best Buy!

    I would recommend this to a friend