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Customer Ratings & Reviews

Your price for this item is $617.99
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The comparable value price is $649.99

Customer reviews

Rating 4.3 out of 5 stars with 182 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are satisfied with the Opal 2.0 ice maker's ice quality, ease of use, and large side tank, frequently praising its ability to produce delicious nugget ice and the convenience of the large water reservoir. However, some customers have expressed concerns regarding the machine's noise level and its longevity, reporting instances of malfunctions and premature failures. The high price point was also a factor in some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Ease of use, Ice quality, Side tank

    Rated 5 out of 5 stars

    Great Ice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a large side tank. The bin is usually filled with nugget ice. Cleaning and descaling is relative easy, This is the best ice for making frozen margaritas. I love this ice maker. I would suggest getting insurance on it. This is an expensive appliance to replace if it breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality, Side tank

    Rated 5 out of 5 stars

    BEST ICE MAKER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The GE Profile Opal 2.0 Portable Ice Maker redefines convenience and luxury in ice production. With its sleek Black Stainless Steel design, this powerhouse not only elevates your kitchen aesthetic but also delivers a superior ice-making experience. Say goodbye to traditional ice cubes and hello to nugget ice - perfectly chewable and ideal for cocktails, sodas, or simply enjoying on its own. Equipped with a generous XL 1 Gallon Side Tank, you'll have an ample supply of ice whenever you need it, making entertaining a breeze. And with built-in WiFi, you can control and monitor ice production from anywhere using your smartphone. Experience the ultimate in ice-making innovation with the GE Profile Opal 2.0 - where style, efficiency, and connectivity converge."

    I would recommend this to a friend
  • Pros mentioned:
    Side tank, Wifi
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Love it BUT!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd ice machine I’ve purchased. My 1st one lasted 2 years. This one i bought in December 2023 and it quit working March 2024. My life has been crazy due to my daughter passing away 2 months after her son was born, now raising a baby im in desperate need for ice. Should i take it to Best By or call someone? I know i should of returned it earlier but it was the last thing on my mind. On the other hand it worked fantastic for 3 months. I absolutely LOVE IT! I highly recommend it. Wasn’t noisy worked perfectly. My other one didn’t have WiFi. I would definitely recommend the one with WiFi. It will alert you when it needs to be cleaned, maintenance and what’s it’s doing at all times. Fits under standard cabinets. Definitely get the large water tank. Ive had both, this one is my favorite. I know it was pricey but id buy it again and again. I truly LOVE IT.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We appreciate you being a valued GE Appliance customer and would like to help get you in touch with someone on our team so you may enjoy using your Opal icemaker again. To get support for your Opal Ice Maker or to request a product exchange you will want to call 1-866-907-6718. If you run into any trouble you can reach out to us on any of our social media pages. GE_Appliances

  • Pros mentioned:
    Side tank, Wifi
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Ice Maker But Prie is a little high

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it has a 1 gallon tank plus the other water rservoir in the unit itsel so you dont have to fill it so often (unless you use ALOT of ice). I also love that it connects to Google and Alexa. I think for the high price it shouldve come with a filter but otherwise i love this ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a cheaper bullet ice maker that could not keep up with our large family needs. So glad I decided to go with the more expensive GE over the frigidaire. Makes ice quickly, and the XL tank means I don't have to monitor the water level much at all. I just fill the tank with distilled water every couple days. The ice is PERFECT and my whole family drinks more water as a result! I did read some reviews about it not lasting so I purchased the 4 year geek squad warranty to be safe :)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    Great ice maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product! If you like Sonic ice, you will love this machine. I wish it was refrigerated, but it works great as it is. It doesn't take up a lot of space and fits under the cabinet. It keeps up with our needs with no hassle. I especially like the new gallon side tank. It it so much easier to use a gallon at a time, then partials. Because of our hard water, we use only distilled and have no issues whatsoever. It's more expensive that a lot of others, but well worth it in the quality of the product. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Side tank

    Rated 5 out of 5 stars

    GREAT KITCHEN APPLIANCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY SET UP ,EASY TO USE, AND YOU DONT KNOW HOW MUCH ICE YOU USE TILL YOU GET ONE , IT MAKES THE LITTLE OPAL ICE JUST LIKE YOU GET AT SONIC AND IT IS SOFT ,IT IS AUTOMATIC IT CUTS OFF WHEN BIN IS FULL ,WHEN YOU OPEN DOOR IT STARTS MAKING ICE AGINE,THE FILL TANK IS EASY TO FILL OR YOU COULD HOOK TO WATER SUPPLY

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear how pleased you are with your Opal ice maker. We did want to clarify, the water is added manually per the easy to follow instructions. This unit can't be connected to a permanent water supply. GE_Appliances

  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    Greatest appliance in our home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cant live without our sonic ice! We just upgraded to this one after having our original for 3 years. The gallon size water tank is a game changer for us! Not only do.our kids love this ive machine but our dog and cat come running everytime they hear the door open. They also love getting a few frozen easy to chew treats.

    I would recommend this to a friend
  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Side water container is helpful so that you're not spending time filling a water tank.

    I would recommend this to a friend
  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    Opal for the win!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine. Love the larger tank, so I don’t have to refill it as often!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Side tank

    Rated 5 out of 5 stars

    Love love ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my ice machine, the side tank was a great use

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,

      We're so pleased to hear how much you love your ice maker! The side tank is a great addition that helps reduce how many times you have to refill the ice machine. Thanks for allowing GE to be part of your home. Have a wonderful day! Mike@GEA GE_Appliances