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Customer reviews

Rating 3.8 out of 5 stars with 492 reviews

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76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 53 reviews
  • Cons mentioned:
    Video quality

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this camera to be of low quality resolution, which wasn't exactly my biggest complaint. I knew the issue with the image quality before purchase but decided to give it a shot anyways. My biggest disappointment is with the user interface of Guardzilla. The interface constantly crashes at random points and the settings do not sync properly. I can't tell you how many times I had to re-apply my settings for them to work. I figured the issue was that the app was having troublea syncing between my phone and tablet, so I did a total factory reset on the camera and set it up only with my phone. To no avail, I'll probably have to reset all my settings later tonight. If you're looking for a cheap camera that will cover the basics, absolutely buy this camera If you're someone who is more interested in advanced functionality and/or a higher quality camera, I'd continue shopping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 3 out of 5 stars

    Quick and Easy to Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera set up with no problems. Had no problems viewing camera over cell phone. A no frill security camera that's reasonably priced.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bought it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind when traveling to check on my pups. This is just ok. Frequently it has connection issues and has to be unplugged and plugged back in. Not convenient when traveling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Video quality

    Rated 3 out of 5 stars

    does what I need it to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. the quality isn't the best but for the price it isn't bad. I would definitely recommend for those on a budget.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Customer service

    Rated 3 out of 5 stars

    Guardzilla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works fine. There have been some connection issues and customer service is less than effective.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Worked great at home, not so much at office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit gave me no issues when initial set up at home. Worked as expected. However, when I rest the unit at the office, it keeps failing on me. The image is not being sent through the internet. When I am on the same network no issue, but when attempting remote access through another network, cannot view the image.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for remote viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a network based camera guardzilla is great for being able to check what's going on remotely but... As a security system it's first fatal flaw is all audio and video is recorded internally and not on a remote server. Secondly an intruder can simply unplug then take the device leaving no record. It's major redeeming quality is compared to similar network cameras guardzilla is great and at a good price. I would call it a network camera with alarm features rather than all in one security system. The only other flaw I have had in two devices with different sd cards is after some time the cards unmount unexpectedly.

    I would recommend this to a friend
  • Cons mentioned:
    Video quality

    Rated 3 out of 5 stars

    So so camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality on camera not so great. Also has a delayed reaction time and freezes from time to time. Not really good use for security. Mostly use to watch my dog through out the day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure I would have gotten it work if I were a beginner. I had to do a few resets before I got it to work. There was an update about a week or two ago that may have made it easier to get it working. I left a message and an email at tech support with no answer. You're on your own. A piece of paper and the same text online is all you get for instructions. It's top heavy and wants to fall forward. There is also no angle adjustment for up or down. The picture is not bad but there is no back light compensation. Were I had it, a person was washed out because of the back lighting. More money was spent on packaging than necessary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Easy set but not compatible with all routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy but it would not connect on the last step on the app. Spoke to customer service and it will not work with a dual band rounter. I have the apple AirPort Extreme and it will not work. I had to return.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Functions as designed. Ok for small rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security camera setup was easy. Camera does not have a mounting bracket, so has to be placed on a shelf. Poor clarity. Connected easily to wi-fi

    I would recommend this to a friend
  • Cons mentioned:
    Video quality

    Rated 3 out of 5 stars

    Entry level camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This entry level camera does not offer the picture quality to hold up in court. I liked being able to check in from my phone, but will be returning this product for an upgraded version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    great idea but camera not real good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it out, but returned it, wanted something with a little better camera, the price was good, and a neat little camera just not a high enough resolution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Ok security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item had to return it when it didn't work exchanged for another one and it works now. Only wish it could rotate. Setup was very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine after the first setup and then it went downhill from there. I kept losing connection with the device and the images lagged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lets me view my house and dogs while I am away, however, The microphone, and speaker are useless. They both have enormous static and screeching. It is also about a 3-4 second delay in the video which doesn't capture movement properly when alarm is set for motion. also, there is one out there cheaper that can pan around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Video quality

    Rated 3 out of 5 stars

    is ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little bit hard to set up... quality image is poor but for the money and just to keep eyes on your needs is ok....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice in home device but lacks in certain areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for basic home monitoring. If you need more than basic then this product may not be for you. The main complaint I had was that the light is not optional to be on when recording. There is no discreetness. Also it is a bit noisy when taking images. Also this is not to be used to monitor out side a window. So for example do not put it on the inside widow frame to view portions of outside. The window glass itself causes issues with the video.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion sensor is questionable at times, decent unit for the prize. App works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Guardzilla security device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good device. The video it shows of my house has a pretty good picture. The only issue I have is the auto arm that's on the app. It's supposed to set the device on automatically when you leave your home. Sometimes it works and sometimes it doesn't. Occasionally I'll be at home and the device sets up automatically for no reason. It needs to be improved.

    I would recommend this to a friend