Customer Ratings & Reviews

Honestly an Amazing TV, only reason for the 4 stars is the picture quality and colors can seem a bit off sometimes but once you do some tweaks to settings it can be great. And this tv is great for gaming too, has such low input lag, on par with top of the line TV's.

I absolutely have no complaints!!! I’ve always bought Samsung but every last Samsung I have owned in the past decades have burnt out. So I took a chance on other reviews and the picture is absolutely beautiful!!! My grandkids love google and all the apps provided and more shows!!! We spend all day scrolling cause it has so much to offer!!! I am definitely going to buy my grandkids a small tv for their room with no second thought!!

Very careful transportation and install. They were very respectful to me and my home.so greatful I couldn't have mounted this TV by myself or with a friend.

Excellent picture, vivid colors and crisp details. Haven’t even opened all the apps as yet. Installation team was efficient and professional. Basically a plug and play unit with just my hdmi cable to my satellite TV/router. Will be looking to add surround sound to enhance the whole TV viewing experience. Very happy with this purchase!

My husband and I are both in our late sixties and neither of us are very tech savvy. Because of covid, we asked the delivery guys to just leave the box outside and my husband and I carried it in. We also set it up by ourselves. My husband knows less about electronics than I do so it was my responsibility to plug everything in and get it up and running. Judging from previous experiences, I figured it would probably take a couple of days. This is truly an intuitive and smart TV! I had it all set up in less than an hour! I was very pleasantly surprised! It has a really cool solar-powered remote. However, it is very different than other remotes I've had in the past. I had to use my phone to figure out how to work the remote, but now that I understand it, it's great! The picture is excellent! The sound from the TV speakers is surprisingly good for a flat screen TV. We do have a Bose speaker that I hooked up. Another pleasant surprise was how easily this television paired with our other devices. Like the Bose speaker, my cell phone and our Blu-ray DVD player. This is like a Smart TV for Dummies! We hesitated to buy a television online without seeing it in person, but because of covid, we decided to take the chance. Not an issue. We are very satisfied with our purchase! Plus we were also eligible for 24 months financing, same as cash. That really helps a lot when you're living on a fixed income! I would recommend this model without reservations.

Quick, helpful, understanding. I’m older so they actually put it inside since I couldn’t carry it alone.

They were very kind in bringing in the dishwasher exactly where I wanted it and removing packaging. My plumber was able to install here right where they brought it in. No complaints!

We are loving this KitchenAid French Door refrigerator. We have had the fridge now for 6 wks & just had Jay come out & check the operation of it... And fridge operates perfectly

Friendly, professional and timely. Didn’t pay to mount, but no complaints on delivery.

Lawrence and his partner were great!! Great Service!!

Samsung the Frame is wonderful for both interior and TV purpose. We love it!

Delivery guys arrived right on time on the early side of the scheduled time .. brought the TV in to my front porch where it was easier to unbox. Courteous and professional .. saved me from having to borrow a truck to pick up at store

They stayed in touch throughout the day with estimated times

Home delivery was very fast and guys were professional. They placed it right where I wanted it.

Quick and seamless deliveries. Followed directions and delivered my product unharmed. 10/10

I was hesitant to use best buy again after a bad experience the first time I had them deliver appliances. I decided to give them another shot recently when amazon destroyed 3 98 inch tvs in a row through their delivery service providers. I was pleasantly surprised when they showed up on time and even let me unbox the item in my garage to test it before they left. As long as best buy has competitive prices and items I want I will definitely be using them again.

It came on time and the delivery driver was very nice and helpful

This TV Is awesome. It's big, perfect fit for the bedroom. Good picture quality. Highly recommend for a basic tv. Picture below is taken at night.

I am now extremely happy that a nightmare has been solved and a terrific installation of what should’ve been a simple purchase of a television and installation and it’s all due to David and Nate who cut to the Chase with the store and did a quick clean proper install the opposite of the third party contractor Who was first hired to install and left me with a broken TV on the wall. David and Nate really go the extra mile. So thankful that the real geek squad showed up to install the replacement TV.

Guys were helpful and cool, very fast installation.