Customer Ratings & Reviews

Great replacement for a crashed desktop. The best buy associate was more than helpful in recommending this PC and several others, based on my needs. Has the power to use an Adobe photo program and other tasks. Could have another USB port on the opposite side; the two installed are close and do not allow for side by side USB male plugs in some instances. There is a USB-C port on the opposite side, though, and I have a hub and adapters. I put additional sticky "bumpers" to allow for more airflow and use a cooling pad. Audio sounds a bit tinny, but ok. I plug in existing speakers and it's much better. Upgradable to Windows 11 if and when I want it. Overall, a "5" rating for my needs.

Great product. , great service they had my order ready for me. Best Buy Gulfgate store is one of the best stores in Houston.

Very efficient computer. No issues 2 years later. Only wish it had a backing light for keyboard

as chrome browsers continue to gain favor there will always be the need for windows platform it dominates bussiness/student productivity. HP 15.6 i5 8gb/256gb storage 820001US covers whatever platform running with windows and reminds you of the need for laptop around $400-$450 that performs easily with laptops twice the cost. the browser glut of student models has made HP laptop 15.6 super value, have used for weeks and yet to find any hiccup. IPS DISPLAY is excellent.

Bought it as a Christmas gift to my mom. She loves it! Will always buy HP!!!

So far this computer has everything I need. It is easy to use and set up. I got it for going back to school. I seems to be fast enough for everything I need.

Laptop is light enough for my work. However it gets hot when used for couple of hours at a time. One other thing I did not like is that the keyboard is not easy to read in darker light.

Amazing laptop, works perfect today July 16,2023 and I get it on 2021

Love It! Its fast! Easy to use! After my last computer (not HP) crashed! I purchased this one. I am still amazed at the speed of the power and speed to which it comes on anddddd changes windows.

The new laptop is so different from the one it replaced it is difficult to list everything. Quick? Oh yes, compared to the HP I had for years. I still have not begun to learn everything it offers as I only use it for small personal projects rather than school or business. The people in the Geek Squad are patient and willing to answer any and all concerns I have.

Lightweight, starts up quickly, and runs well. Meets all my needs as a teacher. It was a great value and arrived a few days after ordering.

Great laptop! Fast processor, nice size screen, good battery life.

I gave this laptop to my daughter and she was happy to have it for her online classes. It’s fast and reliable. I am going to get one for my wife too.

My wife hadn't had a new computer for years. She didn't want one, but I decided to get a new one so I could get Windows 11 on hers. This was a great machine with an amazingly good price. I got it for $399. I just saw a Dell computer today that had the exact same generation of operating system, memory, and storage for $200 more. and of course Surface is always more, and Lenovo which I have is also a lot more. So I'm very happy that I jumped on this.

For this price, this is a great little laptop with mid-level capabilities. The i5 processor is a nice balance of power an power-management and while some activities were forcing use of swap once the physical memory was exhausted, I happened to have a compatible pair of unused 8GB sodimms I was able to easily install boosting the memory to 16GB. So far I haven't seen the laptop resort to swap memory, and it seems like my battery life is a little better as well! I would not hesitate to buy this again for the price and capability of this little trooper of a laptop!

Very nice for the price. Got this on sale for $170.00 of the normal price so very pleased about that. HP is pretty much my go to brand when thinking about computers. It was time for an upgrade and this didn't disappoint. I've still got my old HP laptop (10 year old Black Friday Special), but it is an antique by today's standards. Not sure of current pricing but at $399.99, I felt like this was a steal.

Overall it's a very good laptop for home study and internet. The performance and weight is above average. Worth what I paid.

Great product! Highly recommend for individuals who do not need something fancy but works fast and is reliable!

So far I am happy with this laptop. Great price. Lightweight and has all the options I need like the number keypad

It's a fast, easy to use computer at a fair price and it's easy to use.