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Customer reviews

Rating 4.3 out of 5 stars with 260 reviews

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90%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 260 reviews
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing laptop with touch screen and a fantastic price!! Would buy it again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lapty for your basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this labtop so much its great for surfing the web and can do just about anything

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great budget touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have own for just less than a month. There are very few things I would change about this laptop, a back light keyboard is a minor thing but should not be a deal breaker. Next is it would be nice if the screen would flip all the way flat so it could be used as a tablet since it is a touch screen. Now what is not wrong with this laptop, the touch screen works great & Windows 10 is much better than Windows 8. Having a 1TB of storage is also good. The battery life is OK I think I get almost 2 hours of use. The picture is good but screen must be adjusted to the right angle for the perfect view. Sound is good for a laptop My usage is for personal use, the main reason for the laptop is to transfer video for my action camera while on road trips. I purchased at full price but saw it for on sale twice since I have own it the price was $50 off but could not get the price match because I was a week pass the cut off date, so bummed but still like this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Awesome laptop for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time deciding between a laptop or a 2in 1. I wanted something that wasn't heavy or bulky and I could use similarly to a phone/tablet and be somewhat portable. The reason I went with this laptop is because its the best of both worlds. Its light, pretty good battery life, TOUCHSCREEEN, and I'm not limitied to the capabilities of a 2in1. I absouyely love windows 10. The new Word 2016 is AMAZING and as a sahm I'm able to create and do so much more and way faster. they made things so much easier on the user. . I use excel for bills and I love it too..Powerpoint is cool too and I'm actually using now just because I love the program so much so I find things to do or make lol. Ive had the computer for almost 2 months now and the only issues ive had is a couple times a few of the letter keys wouldn't work but it would quickly resolve itself, and also if you don't shut down the laptop for an extended period of time and leave it in sleep or etc it can take a long time to boot up or the computer lags so I suggest turning it off nightly. love this laptop and it saves my fingers and hands from hurting so much from using my phone and a tablet so much.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    Good laptop. Fast speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i opened this laptop from the box I noticed two scratch on the bottom right of the screen and was going to return to store for an exchange but thinking about how much I paid for it ( got it during flash sale) I didn't take it back because those scratches are not very noticeable unless you really look for it. The laptop itself is very fast (for me and what I use it for: internet, school). Windows 10 is very nice and easy to use. Keyboard on this laptop makes to much tapping noise when typing but I guess you get what you pay for as this is a budget laptop. The touchscreen is very responsive and bright I love it. The laptop is not too noisy. Battery last for a good amount of time depending on what you use it for. Overall...nice laptop for like a kid or a student.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Replacement laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop after going into the store to get a different one I saw online. Tried the display model and really liked it. My daughter was in need of a replacement since hers was stolen and she needed one for school. She loves it and it's so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    My child loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently finishing up a degree and I needes a computer that my 11 year old could use that would keep him FAR away from my laptop b/c I cant afford any viruses. I looked at lots of reviews before purchasing for thebprice this had everything we were looking for. It has enough memory for him to play Minecraft and download/create mods, download music, watch YouTube. The touch screen just gives it an added effect. This computer was great for our needs. Although we dont do any word processing on it so I cant speak for that.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 4 out of 5 stars

    Great price but needs updated specifications onlin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially looking for a new computer because I was having problems with my old one. I decided to find an HP laptop but I wanted Windows 8 because my work from home job hadn't updated their systems to Windows 10 yet. The website said it had Windows 8 but when I picked it up from BB it had Windows 10 and the Geek Squad said it was nothing they could do. On a positive note it has a touch screen which is great for my daughter to use and it has up to 1TB of storage. Overall I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Memory
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It certainly is a computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only chose to buy this model because it was on sale for the same price as the one i had been looking at online previously and came with 500GB more memory and a slightly faster processor. Having had the computer for a little over a month now i can say that it functions. Sometimes it can lag and i don't really know why. It comes with a whole bunch of apps that are just annoying and that I've had to uninstall when i find them. It came with a month free trial of Office Word and for some reason it only seems to want to save everything to one drive and never on the actual computer which makes me wonder why it bothers to have so much space if it only ever wants to save everything to one drive. All in all it's a decent computer for the price, i use it for writing and very basic internet things (facebook, email, and the like) and it works decently for that. Battery power is meh. Lasts for around 3 hours, it depends on a lot of things but never trust how much time it says you have left because that thing fluctuates wildly. If you want a super fast computer and you do a ton of stuff on it then i would say look elsewhere, if you want something that functions then this one isn't bad for the price i paid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Storage, Touch screen

    Rated 4 out of 5 stars

    great labtop for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the speed, storage, and touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Decent Windows10 laptop right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the money. Needed a Windows10 laptop to run TurboTax and it works fine. Setup was straightforward following the on screen prompts. The only detractor is the antivirus software that comes with the laptop is good for only 30 days and they start hounding you for money to renew right away. I will replace it with Avast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    This laptop is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I have bought and I wanted a lot of storage because I intend on keeping it for a while. This laptop has 1tb of storage and it was the best deal for that much space. The touchscreen feature is amazing. I honestly didn't think I would use it as much as I do. I have absolutely no complaints about this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what this computer was bought for, it is very capable. I thought it might have had a little bit better of a graphics card, but it's decent enough to play certain games without all the bells and whistles. I use the touch screen a bit more than I thought I would, and it actually comes in handy when using it for work having to scroll through excel spreadsheets. If it's still available, I'd recommend it for average use. I've also used some video editing software on it, and it does pretty well. My brother also has this same laptop which he uses to stream his TWITCH channel and it does pretty well at that too. I'd recommend upgrading the RAM, considering it's cheap and will add some speed to an already pretty fast computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has touchscreen and i5 cpu. I upgrade ram to 12M it is lightening fast. Just one last thing is hard drive. You'd better change it to SSD for better speed.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    HP touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the touch screen. I have stopped using a separate mouse because of the touch screen. Laptop seems fast and does all the things that I need to do. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the laptop is touch screen. But since it is 15.6" then it is kinda heavy. It is also Windows 10 so that's a nice feature for a cheap laptop

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is excellent. I use it on a regular basis and it's capable of processing everything I need. Sufficient storage and reliable device.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Good price for a Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a laptop for a standard use at home i founded this one with touch screen at the same price than other without that function

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer as it was on sale. The machine works great with a good keyboard, fast processing, a good webcam and microphone, and of course the touchscreen has been working great. The computer comes with an HP Support Assistant which helps you update drivers and work around any issues. The only problem I have found is the built in Wi-Fi has a very small range! I mean, very small! You might have to buy a Wi-Fi adapter to supplement your Wi-Fi range. That's the only problem I have found with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Memory

    Rated 5 out of 5 stars

    Fantastic Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and has a lot of memory for game downloads. I bought this for my son, and he really is enjoying it.

    I would recommend this to a friend