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Customer Ratings & Reviews

Your price for this item is $522.99
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The regular price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 176 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it is just what I wanted. Great graphics and sound. Operates fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so fast and easy to use. Still learning new things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves the touchscreen with the pen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a college student for the total package cost

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Light weight and easy to travel with.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    wont hold charge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it will be on charger all night and say 100% when i turn it on in the morning. It lasts two minutes then shuts down and shows the red symbol that it needs to be plugged in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a little heavier than I’d like but other than that it’s amazing. The pen was also a good investment, makes it so much easier to add signatures, etc to documents. It’s also so easy to organize everything.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable for a college student ! Works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for homework

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've almost had this for a year and it still works great. The hinges haven't loosened even with all the bending they do. I don't use the tablet mode a lot or do anything too fancy. It works great for my basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    i love my laptop very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and easy to use, i cqn take it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this computer for almost 2 years and it is still working perfectly! I didn't think I'd use the touch-screen much but it's been a lifesaver with remote/virtual learning! I highly recommend for anyone looking for a school computer that does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, really fast, good price,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everday use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 360 touchscreen laptop exceeded my expectations. I love how I can watch Netflix when it is on tablet mode. I also enjoy using the stylus as it helps with perfecting my signatures. Overall, I give it 5 stars. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an old laptop we had. We use it mostly for social media and watching videos. It seems to handle those things well but is a bit slow sometimes. Perfectly happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 3 out of 5 stars

    The processor is a little slower than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok the processor is a little slower than I expected but everything is smooth and the screen looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It became slow after loading some programs.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to add an SSD as this was slow after loading a couple of programs. It is much better, "normal" after the SSD installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for myself. I use this for my detailed work logs and for personal use. I cant complain this is a awesome computer. You can do everything. from excel, word and more. I also got this on discount. Great price for a awesome laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, few issues after a year of owning

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop but the sound stopped working on the speakers after an update during December. Haven't had much need for them but does get annoying sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop comes with a great sleek stylus that also has a locator just incense you lose the wonderous pen, it’s light weight, easy to use,flip,touch and whatever else I functions I ever need. I will definitely be sticking to this Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it for a acer touch screen for my son (8 yrs old). If it was touch screen I probably would have kept it.

    I would recommend this to a friend