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Customer Ratings & Reviews

Your price for this item is $249.89
The comparable value price is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1619 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,619 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer, Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, prints quickly, doesn't use ink up quickly at all. Plus, you can visibly see how much of each ink color is left without trying to print or looking at software. The liquid is visible from the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long-Term Savings and Quality Prints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 6001 is an excellent choice for anyone looking for a reliable, cost-effective printer. The wireless setup is straightforward, and the AI-enabled features make printing and scanning very convenient. The biggest advantage is the cartridge-free design and the inclusion of 3 years of ink, which saves a lot on maintenance costs. Print quality is sharp for both documents and photos, and the supertank system is easy to refill without mess. Overall, a great value for home or small office use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, easy setup, great quality. Don't put minimum word counts inyour review section moving forward. I'm your customer not the other way around, get your ship together best buy. Also don't tell people what type of language they can use in there reviews. You just lost a long time repeat customer with your censorship.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!! It does the jobs that I need done. I really just wanted a machine that gave good prints, with no fuss. This is it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    User-Friendly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and high quality. Needs a little bit of setup but not hard to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Printet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to setup prints good a good way to fill ink

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printing after set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes good printers with usually easy set-up. Given the tiny touch screen it’s very difficult to choose an option. Supposedly this is people use cell phones more often to use printer. Secondly, plug and play is no longer an option—had to use on-line step by step support. This is *not* the same as HP talk or chat—which both aren’t helpful because they read the same information available on line. !! Once set-up printer works flawlessly and print is great quality. Smart Tank really lasts a long time and so much easier than cartridges. Also, print cartridges don’t try up and if they do the printer is still usable because HP has an easily replaced part.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Took a chance and it paid off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews on this printer before making the purchase. I needed a specific sized printer to fit in my computer desk. I took a chance and made the purchase. I found that the positive reviews were accurate. The setup was straight forward and easy to follow. Loading the app was simple. The print quality is excellent. And I LOVE knowing that when the ink gets low, HP will send me ink automatically. This is a very good printer for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good print.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this printer so far! At least we have been able to connect it to my husband’s laptop! That was a must when we bought it. The print has been clear and colors also. I say-so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP 6000

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality in cold. HP app allows remote printing which has been a major plus !

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Runs perfectly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer 4 months ago. It was easy to install on my wifi. It seems cheaply made but it runs perfectly. I usually print from my Android ver. B.15 phone and never have I had a problem. It runs perfectly with my ancient laptop, too. Ink usage is more than satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper jam

    Rated 2 out of 5 stars

    Beware of HP Smart App

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the idea of how the ink is refilled in this printer and should last longer, since I don’t print often. The problem is that HP wants you to use apps to make things “easier” to use plus probably gather all of your information. I was able to print without the app, but never got all the features without ever being able to get the printer to connect to the app. I tried MANY times and searched the internet for things to try. When I finally decided to call and see if they had any advice, they said the warranty was past 27 days, so they wanted me to pay over $20+ to receive their help. Remember, the printer works fine. I just can’t get it connected to the app. Needless to say, I did not pay the money and would highly not recommend purchasing an HP product. They obviously do not stand by their products and will nickle and dime you anywhere they can. I have had this a little over a year and only use it an average of 3 times a month. Just last week, I was dealing with a paper jam already and am not confident this thing is gonna last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great printer/copier and highly recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I love that you can see how much ink is left. Great quality, not really loud when printing. I haven't had this very long and I've already used it for a variety of different things. Prints well and not 'glitchy'. Prints fast. Copying documents is so easy. Love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP-Smart Tank 6001 All-in-one printer is awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the HP Smart Tank 6001 Wireless All-in-one Printer to replace a canon printer. The ease to use the HP is so easy it's almost like it know what you wanting to do. We have used the HP as a printer, copier and scanner since we bought the unit, and it hasn't used a lot of ink, the ink tanks are still full. The clarity when printing is great. This HP printer is an upgrade from the printer that we had and the HP brand doesn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first printer purchased was defective, but BB exchanged it easily. Set up was pretty easy. The ink system is liquid versus cartridge, but very good long term as no refills all the time with $$$$ cartridges that begin to phase out and go up in price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The best HP printer yet!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start off by saying that this is my 1st Smart Tank Printer! I am extremely happy on how easy this printer was to use and connect to the WI-FI.. wirelessly I might add. The print quality is amazing. It prints 2 sided prints with ease and it prints so fast. I am in love with my new printer. The sky is the limit for my small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality printing at a reasonable price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality printing at a reasonable price! We use this printer in our real estate business and have been very happy with the speed and quality of print as well as how long the ink lasts! The only issue we have had is getting it back online if WiFi drops or it gets kicked off. Once you understand how to re-connect it you’re fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like have the printer tanks instead of the cartridges that dry out. Overall more economical. This printer is easy to use once it’s set up & perfect for home & small business use. Colors look real too!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Frequent Wifi connection issues = Bad experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it connected to the wifi, printing is great. Now, getting it connected to the wifi is difficult, and will randomly disconnect. The instructions to connect to wifi are hard to find and not easy to understand. Wish i had returned this - need something printed and can't get connected -and of course, none of the troubleshooting steps include anything about a problem with the printer, it must be your network or router! Doing a restore of the wifi setup now which takes 2 hours. This is ridiculous!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Want the best look no further

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have ever owned. The ink last better the the energizer bunny keeps printing and printing and printing

    I would recommend this to a friend
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