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Customer reviews

Rating 4.4 out of 5 stars with 1747 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,747 reviews
  • Rated 3 out of 5 stars

    An OK Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for an HP 8610 that had given years of faithful service before dying. I had a few problems setting it up, even with the smart installation software, and it's a bit noisy and slower than the 8610, but so far it's done what I needed it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried hooking this up to 3! different computers, and ALL 3 are HP. Never could get this printer to connect to any of them. HP printers used to be the best. Not anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Smart Tank 6001

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 22 months, nothing but error messages and no printing. I will not buy HP products anymore. Customer support with HP does not exist, you have to buy the privilege to talk to someone. Chat with HP does not help at all, they just give you the same thing you can find in a google search and offer no advice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only disappointment is it doesn’t automatically do 2 sided copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tank 6001 series printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been working great! Very much appreciated..........GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink spots

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many attempts have been made to get this right and now I see someone has gotten it right .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Piece of Hardware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of hardware. Does what you would expect very well. Still figuring out all its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a great price. And great customer service. Your employees are very knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ridiculous Security Certificate Notice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer will not print. I tried several times. Then i will receive a message that there is a security certificate that needs to be approved in order to print. Why not send this message when i first attempt to print instead of after several attempts. FRUSTRATING.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This printer works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it works with my iphone and my iPad I tried 2 others and it was hit or miss

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All print options are not available on print drop down box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP smart tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and great price point! No paper jams and easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, great double sided printer. Easy interface with the Wi- Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price. Set up was a bit of a challenge but did manage to work through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP smart tank.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice with all the needed features at a very good price. The supertank makes this a no brainer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy With This Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not at all happy with this purchase. I would like to return and get a different printer. Every time I turn it off, it has to be unplugged before it will turn back on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printing and Scanning is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing and scanning on the printer across my network is a breeze!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the refillable ink cartridge. Much more effective than having to buy new printer cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    groovy ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am glad it has lots of reserve ink to last. thanks for building it better people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smart tank 6001

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far an except able product. ink loading can be messy!

    I would recommend this to a friend
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