Customer Ratings & Reviews

Not a bad printer...just didnt fit my needs. I needed one with an automatic feeder

It's good. Pictures are accurate. Duplexing works fine. Set up from HP is acceptably easy.

Inconvenient to use because it requires an app to do the functions.

I’m having technical problems already and haven’t had for a month yet

This printer is defective and does not operate or print

1 one have problem with the internet connection and have to return for another

Very cheap quality. HP did not deliver and many of their printers are made the same. Very thin plastic makes a lot of noise while printing doesn’t adjust to different paper sizes. Printing is very tall and not vibrance. A pigment of black looks worn. My 15-year-old printer was much better quality! So disappointing that products are now being made to be disposable and not to last or with quality.

Couldn’t get it to link up with WiFi. Returned it

It was a big disappointment. I wish I never bought it. A technologist could not even get it to work. Other people tried so hard to get it print colored but it never did. I tried to return it but Best Buy refused to accept it because I was ONE DAY after the 14 days for return. I hate buying things at Best Buy.

This printer was the WORST printer I have ever used this printer came broken out of the box we returned the printer and got a new one but it had the same problem whe have had both of these printers for less than 10 MINUTES and they are already broken

I'm preparing to return the item because it was not printing at the top of the page. It isn’t printing the complete page, and I have some legal documents that I need to send out immediately.

Don't buy. Making a simple copy doesn't work most of the time. The control panel buttons don't work. And don't bother with Best Buy Geek Squad protection - useless. Their answer? Contact the manufacturer.

The printer was super slow to start to print, it also folded each piece of paper 1 inch from top. Worked with support for hours and they were not able to resolve the issue. I returned it.

USB connection fails to work with my two Chromebooks. Best Buy refused to troubleshoot the problem, though my warranty had seven months remaining.

Extremely bad product. We had to exchange it few months after purchase and the New one is also not working well definitely not recommended

I bought this printer because I searched sublimation printer and this printer popped up. Yet I can’t get it to print sublimation so I’m very disappointed spending this amount of money & not receiving what I thought I was getting.

Doesn't use drivers - instead an app that you have to open to print. Prints .pdfs from the app, e erything else from the program you use - still you have to go back to the app to approve printing. The app will show the printer not available when it in fact is.

Returned. Unable to make printer work. Not user friendly.

Product is well below the quality and performance one would expect from HP

A complete disappointment. It is an unreliable printer. Stay away!!