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Customer reviews

Rating 4.4 out of 5 stars with 1747 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,747 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this printer! Easy to set up and use!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great to have a printet that yoi don't have to run to the store and guessing what cartridge to get

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP Ink Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new models of HP printers with ink tanks are great. The setup was simple and timeless. The printer works prints beautifully like every HP printer I have owned before. The 2 years work of ink will be nice to have and not have to replace ink cartridges anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appreciate Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, especially liked the fact that Geek Squad was able to troubleshoot with us

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My printer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice printer, it actually works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the same quality of my HP Printing All-in-One which I had for years but much better than the EPSON 2400 Printer I bought but returned due to very poor quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better printer much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item, I was able to contact HP. They were very helpful in helping me get online and install the printer on my system wirelessly. However, getting help from Best buy is impossible. Something that does not exist unless you paid geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed that I had to get a new printer, but this one I replaced it with works great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good deal for longer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal and easy to set up through the app guide. The quality of the print is also good. We are happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wonderful printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The ease of adding the ink and how long it's suppose to last. It prints beautiful and haven't had any issues with jamming at all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Frequent Wifi connection issues = Bad experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it connected to the wifi, printing is great. Now, getting it connected to the wifi is difficult, and will randomly disconnect. The instructions to connect to wifi are hard to find and not easy to understand. Wish i had returned this - need something printed and can't get connected -and of course, none of the troubleshooting steps include anything about a problem with the printer, it must be your network or router! Doing a restore of the wifi setup now which takes 2 hours. This is ridiculous!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Noise level

    Rated 2 out of 5 stars

    Forever to print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing takes FOREVER and a day. It took almost 10 minutes for 3 black and white 1 sided papers to print! I ran out of time on my exam because of this printer! Connectivity sucks as well, the power cord comes loose easily. It is also loud and shakes when in use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good when it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good when it works. Print quality is good for B/W and okay for color. A little slow in regards to starting up and print speed (both B/W and color). The only reason I’m giving it two stars is for the ink tanks as ink tanks are great for saving money on expensive cartridges. The major issue is I’ve had this printer less than a week and have already had to unplug it from the wall to reset it 4 times due to connectivity issues or getting the “all lights flashing” error for no reason (able to print once or twice), then the next day or so, it will give the error and say the printer is “unavailable”. I will be returning this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an HP-Smart Tank 6001 Wireless all-in-one Supertank Inkjet Printer from Best Buy in Appleton, WI. I am very pleased with the ease of operation of the printer and the quality of colored pictures. I would recommend this printer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Wonderful Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fairly new to me but so far it's a great printer. The set up was straight forward and there were easy directions to follow. Going slow and carefully helped it set up perfectly. I can easily print beautiful copies in black and white or color. I scan and email documents. So far I love my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that I recommend this printer one hundred percent. It's super good, economical on ink, and the prints are very high quality. It's easy to use. I can say it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Tank wins.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. No complaints. But rather slow. Looking good otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Happy I replaced a laser printer with this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gone through two color laser printers in a 6 to 8 year time for home use. I was looking for a replacement when the BB sales person suggested I try this one, which is considerably cheaper and has a replaceable print head. I was a little hesitant (due to poor quality ink jet printers in the past) but it was actually on sale so I tried it. It was medium difficulty to set up the first time (not quite easy). print quality is very good, it warms up and prints quickly, more quickly than my HP and Canon laser printers from sleep mode. I am so far glad I got it. the replacement ink is much less expensive than laser toner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. works great with refillable ink - TBD

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Bbvhh uh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no problems easy step by step set up nice pictures

    I would recommend this to a friend
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