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Customer reviews

Rating 4.4 out of 5 stars with 1747 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,747 reviews
  • Rated 3 out of 5 stars

    General printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black and white printing is excellent. Printing on photo paper is disastrous. It smears and is very unclear. I had the same machine before this one and the photo printing was good, but not excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small problem setting this up but it was not a problem with the printer but with a setting on my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little high priced for just an ok printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy lightweight printer. Had to tape the power cord to keep it from falling out. Print seems to be ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer . Working fast and perfection …

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Be careful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful what you download to get the printer working. The smart HP app doesn’t work. The smart tank app works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably fast delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to get delivery so quickly, especially with a big project due

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    GET A WARRANTY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer and save hundreds on ink. HOWEVER, it broke after exactly one year. Replaced cartridge still didn’t work. Bought another part they said was the problem; still didn’t work. Now they’re saying it’s a problem with the hardware and I need to simplify purchase another printer. I bought in August 2022 and it crashed September on 2023. I’m highly disappointed and left having to purchase another printer which isn’t in my budget!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you can use liquid ink instead of those expensive HP cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bottle feed HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Easy setup and seems to be saving on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Small yet quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and speed of the printer. Colors are nice and crisp.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit after a couple of months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was time to replace my old printer, I really wanted to switch to ink tanks, and this HP all-in-one seemed to fit the bill. It was a little tricky to set up, but once I got through that, it worked great for a couple of months, then quit. Trying to get a repair was a nightmare -- I tried the remote repair option, a Geek Squad in-home repair, and still had to go through a lengthy HP chat conversation, answering all the same questions and trying all the same fixes. I finally was given permission to send it back to HP for a replacement. I just hope when I get the new one it works!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THAT IS MY PROBLEM i CAN'T SEND A COPY TO MY LAPTO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I do have a problem in learning some of the things I want to do on it, but at 86 most is over my head. Having problems coping on the printer send to my laptop is still what I have to learn, but it is coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Smart Tank 6001 Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was recommended by the Geek Squad technician who came to service my older printer. He pointed out that my older printer was way more than I needed for my work. He recommended the HP-Smart Tank 6001 that I purchased. I am very pleased with this printer and am thankful for his recommendation.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up and use. You must switch wifi from device to printer with each use. It responds slowly. You can only feed one cooy. Dont waste money on app. Worthless!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    F a s t and the clarity the print is exceptional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 6001 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new HP Smart Tank Printer. It had everything we needed: good instructions and ink. It was packaged very well and it was easy to set up. It connected easily to our in-home wi-fi and HP desktop computers. It looks nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart ank 6001

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust HP products, they are very good. I had a large print HP printer to print banners when I worked for a company in their sign shop. I got the Smart tank 6001 because the ink was less expensive then the previous HP printer I had. So I am saving money in ink and still enjoying the quality of HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my first time buying something from best. Buy and staff was pretty cool and i was thinking to buy any small printer but one of their staff recommended that hp printer with 2 year of ink included in the box ,, so thank you everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just fine for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. The only thing I've found that I don't like is how it manages the both sides printing. It works, but is a bit confusing as to which side will be printed when not printing both sides at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with printer, ink supply very good, was tired of spending hundreds on ink cartridges. Printer basically uses same style printer cartridges with an ink supply hose attached to the top of it.

    I would recommend this to a friend
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