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Customer reviews

Rating 4.4 out of 5 stars with 1747 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,747 reviews
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service the guy that attended me deserves a raise

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not user friendly.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to connect. Not user friendly. Great ink saver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fill up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see the levels of your ink supply without having to go to a different program. The liquid fill tubes are a wonderful change from those things we had to insert into the printer. I always broke a fingernail or two trying to get the orange lever off the cartridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk that assisted me during my purchase provided excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for small office. I particularly needed auto duplex if feature. It works well for this. I live the fact that I don’t have to worry about running out of ink. I have printed a lot, and the tank indicator has barely moved. I highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Never thought I would have a problem like this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of HP printers. Not anymore. It took two three hour sessions to try to get it hooked to the internet and when I thought it was there and I would be able to set it up; it took my PC off of my network and and blocked me from getting it back on until I finally turned it off. My router might have been attacked by it I still have no 5G channel. That’s it I’m done. Returned it in record time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Professional Municipal Project Designer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok after my cost of $40.00 for setting out of “wireless system “

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer easy to use printing quality nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, no AWESOME printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of not needing those cartridges and I finally have a printer where WiFi printer actually happens ! My old printer need to be rebooted to recognize my WiFi print jobs from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this printer again again and again. The smart tanks are a lasting treasure. HP has outdone themselves with this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the purchase and would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as advertised-really like the ink reservoir feature. Can see ink levels and order prior to needing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not give it to my brother.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read out is hard to read. Does not have an opening for a brain. Instructions are needed. Can't figure out how to scan.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed. I have to use a printer about twice a year. The inks last about 7 months before drying up. I don't have to buy ink just for one printing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T PURCHASE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute piece of junk. It just stopped working 15 months after purchase. I paid HP online for service and they did nothing Told me it was a hardware issue and to go buy another one. Are you kidding, I will never purchase another HP product. This is the second printer I had issues with from HP. Wasted enough money with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product easy installation. I would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than a little issue to install the ink cartridges/printer head (we are not very handy) the printer has been performing very well and we had good assistance at the store.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Wi fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cany get to set up wi fi after a weekend tring and 2 tech. Still not wireless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always have such great variety of brands and newest items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I print on all kinds of stock, all sizes, no problems. No jams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install didn't load correctly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use help service to install, other than that a nice machine.

    I would recommend this to a friend
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